Cracker Barrel Old Country Store

Third time coming in an I ordered the pancake tacos w/ side of grits & apples.
Let me just say the SERVICE was night and day from our previous visit, our server was friendly, attentive and even apologized on behalf of the server for our last experience.. get this, it was only her second week serving here! She was fantastic and we greatly appreciated her.
Now back to those pancake tacos.. I was a little hesitant bought thought why not try something new. Man were these yummy!! With egg, cheese and a slice of bacon inside the pancake. Highly recommend getting this meal.
I also have to add in that we did indeed get the biscuit beignets AGAIN, they are just that good!! TRY IT.

Sat and and it took approximately 15 minutes for the waitress to come to the table.

Food was interesting I ordered okra and it was cold. Had to get a new bowl .

Had the Manager come to table. He was nice.

Overall a mediocre at best experience.

We frequent Cracker Barrel in November for the fried turkey plate. It's my favorite meal there. The staff is always friendly and the restaurant is clean and organized.

So I have eaten there twice in the last few month. Once in December and now last week. Thank heaven it looks like they are getting their act back together. Quality of the meal certainly improved, except for the roll and biscuit situation, only received two biscuits for a table of five. And have mercy on the corn muffins, heavy taste of baking soda and more hockey puck texture plus why have they gotten so small?
My coffee refill left grounds in the cup.
Service was good, our waitress was quite busy and understandably we had to ask for a couple of items. She was however good about getting us what we needed.
I hope they work out these few kinks and go back to being one of my consistently favorite places to eat.

We have always enjoyed Cracker Barrel whether it was for breakfast, lunch, or dinner. The country food reminds me of what my grandma would make and it's so hearty and delicious.

The downside is everyone loves Cracker Barrel and the wait time can be very long, but you can roam around the store while you wait.

I love their catering options they have and we have used them on more than one occasion. I have served Easter brunch and catered pancakes, French toast and biscuits. I've also catered water lunch with the ham and all the sides, it even came with cute little bunny salt and pepper shakers. Catering made it very easy for me by reheating the sides and popping the ham in the oven in the morning.

I have catered a family Sunday dinner and we enjoyed the meatloaf, mashed potatoes, green beans and macaroni and cheese. The catering option with Cracker Barrel is great because it allows me time to enjoy my extended family and not be completely tired from cooking an entire meal for 20+ on my own.

A great place to pick up small gifts and snacks too. They also serve lunch/dinner. Check them out.

Never had problems before a couple weeks ago, I was with my friend of mine paid at the checkout line- only one person working up there on a very busy Sunday & she ran the bill- she proceeded to talk with the curly headed manager there who after asking her multiple times her name she never gave it to us! My friend was charged double- she told her it went through already they insisted it didn't. Got to the car and it showed in her bank 2-times pending- we went back in and told them again! Both went through!! She went back & they said they will send to corporate and it'll take 5 days!! Calling back tomorrow to check they have 60.00 that belongs to her- it's like stealing!! We will continue to call til she gets it right!

I would not come back here. The server was nice. However, the food was flavorless to me. I came because I was with family and they wanted to come but it was entirely too packed to be in the middle of a pandemic. I could barely sit down at my table without bumping into others.

I ordered a sampler. The best thing was the bacon and the hashbrown casserole. However, still not good enough for me to want to come back.

This review is mainly about the employees. Let me just start this review off with a compliment to all of the younger staff here, y'all are absolutely killing it, some of the older staff aren't so bad either but some of the front older staff, including the 2 named "Cathy" & "Faye".... Let me just say I've watched Food Delivery drivers be delayed to their negligence, "Your order is coming right up" is often their response meanwhile the younger staff takes initiative & checks in the back. I've watched Faye & Cathy take 3 minutes (I timed it) wrapping up ONE of several pieces of a customer's purchase while a delivery driver is waiting for them to turn around & hand them the order that they were supposed to deliver.

I've been coming here a few times a week. The service would be much better if the older staff didn't talk so much mess to the younger staff & complained about what happened to their day the night before. Patrons show up to Cracker Barrel to have some great breakfast, service & be in an welcoming environment.

I'm going to stop coming here for a few months & come back to see if there's been any improvements. I can reassure you that this Cracker Barrel location has potential to fill up every morning if the reviews were 4-5 stars & service was on par. It's right by the major freeway & there's plenty of travelers from other states that travel through 20 Fwy. I highly recommend everyone recommending a good friend who works in service with great work ethic, great manners, knows how to control their emotions & day to day to apply here. It's capable of great change, employees have the opportunity to make $,$$$ weekly & I'll change my review as well in a few months when I come back & decide whether it's worth being a regular again.

Very fast and accurate service and the staff are to die for they are exceptionally friendly and helpful