Cracker Barrel Old Country Store

Our waitress Kaitlyn was a gem. Our food was served promptly and was delicious. The roast beef was fork tender and the biscuits could melt in your mouth. Thank you so much for your hospitality!

This place is soooooo dirty! Please clean it! I can't even imagine how dirty the kitchen might be if nobody is concerned about the cleanliness of the rest of the place! Food was slow to come out and when it did, only one item on the plate was hot. Which tells me they plate other items and let it sit. Clean up your act Cracker Barrel!

This was the worst Cracker Barrel that I have been to. The biscuits were gummy and food was cold even after sending it back to be recooked .

Based on my most recent experience and combined with my previous visits (more than 7 or 8 years ago) I still cannot understand the popularity of these restaurants. Today's experience was yet another example of the mediocre service and food provided in the past.

Start with the hostess. During an early dinner period and in a room less than 50% occupied, she attempted to seat us at the very first table in the restaurant and it hadn't even been wiped (she started clean it when I asked for another table. She then explained that servers "get mad" when customers don't sit where she attempts to place them. My response, "I don't care. I don't care to sit at the doorway of a half empty restaurant." She was stunned and obviously untrained.

Our server was a nice young man but disappeared for 10 minutes at a time even though he appeared to have less than 4 tables, all nearby. Anyway I hope he feels like he's being trained as he's making an effort.

My "Hamburger Steak" (see photo) arrived promptly and very "Well Done" despite my request for "Medium." It was chewy and, like any overcooked hamburger, dry. Broccoli was cooked well and seasoned with the usual Cracker Barrel mixture mixture. Mashed potatoes were a cardiologist's nightmare but a butter vendors dream. You get the picture.

I was forced to try Cracker Barrel because the only nearby option was fast food. When next faced with the same challenge, I'm going with one of the fast options where, in spite of not selling rocking chairs, the food will be predictable and the staff won't be upset with my choice of tables...oy!

#78/2022
Like any other cracker barrel that's pretty much the same.
You have your old fashioned general store the bathroom and the restaurant.

This one's big with the locals during the peak hours it brings them out and it definitely brings the wait.
I parked my truck across at the McDonald's with the truck parking and came over and came in and looks like the morning rushes was over just before the lunch rush I showed up.

I got seated right away I noticed the tables were all cleaned the office was a nice one.
Having read the reviews on both Yelp and Google I noticed there's touch and go here and there but looks like you're doing a really good job I wouldn't need to be done.
I didn't wait long before I was asked what I wanted to drink she brought out what I wanted the cawfee didn't need a menu I decided on one of my favorites that I like when I come to cracker barrel for breakfast.

They call it the Mommas Breakfast I put a little change as I have to add blueberries for 50 cents and you get the yummy blueberry syrup.
I learned this is a lot cheaper if you want eggs meat and cakes. Otherwise you ordered the blueberry pancake breakfast you're going to pay more for the eggs so it's simple to do it this way I just add the blueberries.
So Bada Bing Bada Boom... Done
Food came out and the quality of the pancakes were great they were light and fluffy little bit of crisp on the edges blueberries were fantastic sausage was nice and hot the eggs were soft scrambled the way I like them so no complaints at all.
It's good to know if you get there early enough cuz at McDonald's tends to fill up and you don't want to eat at Ronald's house you can walk over here to the CB.

Show reflecting on my experience only it's definitely 4.5 stars so I'm giving the full 5 bar. I was very impressed it was above average to me keep up the good work. Also shout out to my server Donna. I think they were short a little bit on staff but she kept on hustling and getting things done quite well look like she was working a pretty big section.

Good place to stop for a mid-quality dinner. Love the hash brown casserole. Grilled chicken is amazing! Service is awesome. Real old-school feel.

great food great service. Angela did a great job. Anytime my drink was low she was there with a refill. she was very friendly. The place was very busy but we waited, just 5 mins. For a seat.

Crowded, chaotic, long delays, no masks. The waiter picked his nose with his bare hand as he delivered my food. The host seating us complained that they had untrained kitchen staff. My meal was inedible and I threw it away without eating it. Here's a photo of my meal in the garbage.

Taking the lack of employees into mind I'll just review the food. The server and everyone we talked to were really, really nice and went out of their way to please us. Hubs had the catfish and he says it was delicious. I had coffee and it was so old there was scum in the top. I really needed coffee so they brewed a fresh pot. When it came it was extremely weak. I think they forgot to put new grounds in the basket. I got a breakfast and could only eat part of it. The scrambled eggs were runny and not cooked. The bacon was raw. 2 of the pieces had not even been separated. The French toast was yummy. I took half the French toast and the uncooked bacon back to our camper and cooked it for the next morning. The eggs were not worth saving.
After asking if they could make fresh coffee I really didn't want to complain again about the food. Our waitress was training a new person and they were both extremely busy. So.... This being said they were probably short staffed even though there were lots of people there. The dining room still wasn't at capacity with several tables still blocked off. We waited about 10 minutes for a table and 50 minutes for the food.

Edit: Heard from them and instead of giving me my money back like I was told would happen they gave me a gift card. I'm no longer comfortable going to the one closest to me and the next closest one is over 30 minutes away. Do not go to this restaurant and I'm still trying to get some kind of satisfaction.

Would love to give no stars. Got home tonight after picking up a to go order only to realize not only was food missing but the food we had was cold. When I called to see what could be done the guy I was talking to (I assume he was in charge but I didn't get a name) was very very rude to me, told me he would refund me but also told me to never come back and then hung up on me