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About the Business
Since 1972 we've been creating signature deli fresh subs. We start with fresh bread that is baked every day. We then freshly chop vegetables and slice the meat daily. Why? Because you deserve better.
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Overall rating
8 reviews
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1 star
- Ali B.Brookhill Estates, Waukesha, WI14373Dec 30, 2022
They forgot tomatoes on both my subs. Also did cousins start putting less meat on the subs ? The sub seemed flatter/smaller than normal
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Natalie F.
Jan 3, 2023
Ali - Thank you for bringing this to our attention. If we haven't been in touch yet, we'd like to follow up about your experience to hear more about your visit. To better assist you, could you please get in touch with us at cousinssubs.com/contact-us with your order & experience details? Thank you again for sharing your experience, we want to make this better.
- Audrey G.Brookfield, WI765995956Nov 9, 2016
10.70 for lunch really expensive just for a sub, fries and a soda. The bread was rather weak for the sandwich. I can get a better deal for lunch elsewhere in the area. I'll come back if someone else is paying or if I get a gift card in the future.
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Phil B.
Nov 10, 2016
Hi Audrey - Our goal, the same goal since we set up shop in 1972, is to provide you with the most quality sandwich made with only the freshest ingredients that are prepared in our locations. With quality does come cost, and we hope you'll continue to choose our restaurants for that better tasting sandwich. Thanks again for being a loyalty guest of ours, and we look forward to serving you soon. If there's anything we can do to improve your next experience, feel free to drop us an email to community@cousinssubs.com, and we'll make it better.
- Alyssa M.Waukesha, WI7018927Jul 9, 2018
Have been going here for years and great service every time. My hubby gets the cheese steak and I always get something different. Consistent and good. They always whip it up quickly on the grill and it's no more than a few minutes to get our food. Yes it seems a little pricey for subs, but I always manage to find a free fry and drink coupon. Not to mention their fries and cheese curds are excellent.
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Max D.
Jul 11, 2018
Alyssa - thanks for taking the time to write this review! We are thrilled you've had great experiences at our restaurant over the years. We look forward to serving you again soon!
- Mackenzie K.Waukesha, WI17121Feb 15, 2017
I would love to rate this Cousins higher because it's close to home, clean and fairly quick. BUT, after tonight, I will not be returning. Every time I go in they seem to have one bowl of broccoli soup left. For my two kids. Every. Single. Time. We go in when they have 3-4 hours of business, and I seems silly to lose sales because "that's what the AM person set me up with". Poor management.
*update*
A year and a half later..still one star. I looked past multiple employees not acknowledging me...thought "hey let's just give this a go". Wrong. The mere suggestion of a 16 year old taking down credit card information to run later is ABSURD. What responsible business owner would even subject their business to fraud?? Hopefully anyone foolish enough to leave their credit card number will dispute the charges! Didn't you see the sign on the door? No asshat, I wouldn't be standing here being starred at if there was a sign on the door. Instead of losing $1 in compensatory benefit you lose the entire $15 and future dollars as well. Smart business. Kicker was being hung up on multiple times by your stellar management staff. Im sure you were out of broccoli soup, too.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Hannah M.
Feb 17, 2017
Hi Mackenzie. We're very sorry to hear this ans thank you for bringing it to our attention. Please send us an email to guestcomments@cousinssubs.com, with your contact information (including your phone number) and experience details so way may follow up? We want to make this better.
- Anthony K.Milwaukee, WI121722Jul 17, 2016
Great sandwiches, great customer service, very clean and inviting restaurant! I will come back over and over again!
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Phil B.
Jul 19, 2016
Thank you, Anthony! We're glad to hear that you enjoyed our inviting atmosphere and exquisite service, and we look forward to serving you again soon!
- Dsyna P.Waukesha, WI019Apr 11, 2017
Has a terribly slow drive-thru, 10min for a cold turkey sub is far to long. There's multiple times you see 2-3 young kids working standing around and talking through the drive-thru window.
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Hannah M.
Apr 17, 2017
Hi Dysna. We're very sorry to hear this, and want to thank you for bringing this to our attention. We would like to follow up about your experience to hear more about your visit, so I'll be reaching out to through a private message. Thank you again for sharing about your experience-we want to make this better.
- Eric W.Waukesha, WI01Nov 18, 2017
I love their bread, but not happy about the price. Most of the subs have me wondering "where's the meat" but their meatball sub can't be beat.
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Max D.
Nov 20, 2017
Hey Eric, we're happy to hear you love our bread, but disappointed to hear you've had issues with our meat portions. We'd like to follow up on this, so I'll be sending you a private message so that we may look into this for you. Thanks!
- Mackenzie T.Waukesha, WI07Sep 10, 2015First to Review
I would love to rate this Cousins higher because it's close to home, clean and fairly quick. BUT, after tonight, I will not be returning. Every time I go in they seem to have one bowl of broccoli soup left. For my two kids. Every. Single. Time. We go in when they have 3-4 hours of business, and I seems silly to lose sales because "that's what the AM person set me up with". Poor management.
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