Review Highlights
“Produce lasts longer than any other big box store I've purchased from.” in 3 reviews
“The lines generally move right along, with 2 employees working the lines (have you gone to Sam's Club recently?” in 9 reviews
“Love shopping in bulk, it cuts down on running back and forth to the store.” in 8 reviews
Location & Hours
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Amenities and More
Ask the Community
Q:
Does this store accept apple-pay?
A:
Yes, if you have Apple pay with any Visa Credit connected or any debit with PIN.
Eva H.3 years ago 1 person found this helpfulQ:
How busy is Orland Park store today?
A:
Recommended Reviews
Overall rating
121 reviews
5 stars
4 stars
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1 star
- Dec 27, 20237 check-ins
Love shopping in bulk, it cuts down on running back and forth to the store. When my husband and I are not shopping together I get to take my time and explore the entire store. Leaving with just a little bit more than I came in for. Lol.
On this day I was able to use the Costco check; an end of the year reward for shopping throughout the year. Can you believe they ran out of hot dogs?Helpful 2Thanks 0Love this 2Oh no 0 - Marco N.Frankfort, IL48178555Nov 10, 2023Updated review96 check-ins
Update since review. Bathroom remodeling appears to be finally finished!
Big kudos again to the CostCo return policies and staff, always friendly and a great member benefit. I returned unopened Halloween candy (it was snowing and nasty weather, few kids) and also a weird rare Kirkland milk scenario where the containers were somehow not filled all the way from the dairy.
New seasonal items are available, which will usually go fast!Helpful 0Thanks 0Love this 0Oh no 0Oct 27, 2023Previous reviewLong time customer and as others have mentioned always busy, even during the midday so be aware and potential time it takes. Also please beware that they are still rebuilding the bathrooms inside and they have a temporary restroom setup outside and an ADA one by the tire center temporarily.
Never forget the $1.50 hotdog combo, even if you are not a member! Hard to beat and there are also fresh cut onions by the counter in small solo cup. Makes the perfect hotdog! (Although not Chicago style) - Marc D.Chicago, IL3518809Oct 27, 2023
I couldn't believe there were no working bathrooms and was informed that the bathroom was under construction for so many people paying money.
Plumbers are available construction people are available this is absolutely ludicrous and crazy that I am inconvenienced where I am unable to use a bathroom at a facility like this.
I passed up so many places because I knew that I was going to a member's only institution where they took care of, I was inconvenienced and upset.
The bathroom should have only been down for hours not days.
I was instructed go outside and walk a 1/2 a block to go use a bathroom. That's what the employees had to do. This incident left a very bad taste in my mouth as I am a senior and I only expected the best out of this location very disappointedThis incident left a very bad taste in my mouth as I am a senior and I only expected the best out of this location very disappointed.Helpful 0Thanks 0Love this 0Oh no 0 - James J.Tyler, TX08Apr 24, 2024
Very bad compared with Sam Club. The price is more expensive, very difficult to self check out, the staff for self checkout are very rude to check everyone's member card, count the total items with receipt, impatience to help.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 6, 202338 check-ins
This is one of the busiest Costco's and I've been to a lot of Costco's! Even so, this location usually has a wide variety of items that my location doesn't carry. I advise you to avoid visiting on the weekends and right before any holiday. Folks that work here are nice enough but patrons will run you over, literally. Please be aware of your surroundings in the parking lot and good luck getting gasoline here too.
Helpful 6Thanks 2Love this 5Oh no 0 - Walter W.The Loop, Chicago, IL02Jan 29, 2024
Get here early. Extremely busy anytime between 1pm to 5 pm. In a hurry you might spend about 100.00 dollars. Stay longer than an hour and you will probably find enough items to spend at least 300.00 to 400.00 bucks.
You can end up purchasing a vehicle here if you want to save a few thousand dollars. Fresh cooked food available for a moderate price.Helpful 0Thanks 0Love this 0Oh no 1 - 39213794Oct 3, 2022
What's not to love about Costco? Hahaha from their free food tasting to their $1.50 hot dogs and $4.99 chicken. It's absolutely fantastic. But this time, I'm raving about the wine advent calendar that they have! They are half bottles and we don't drink it like how the Advent calendar should be. I just open it on Wednesday and enjoy a bottle with the hubs. We get to try all different kind of wine from all over the world. It was so fun we had to get 2 cases and beer brew so we can have it all year round. It's $99 for the wine calendar and $69.99 for the beer advent calendar. If you like to try all different kinds of wine, I highly recommend these wine advent calendar at $99.99 which is about $4 a half bottle. Cheers and happy drinking! Drink responsibly
Helpful 2Thanks 0Love this 3Oh no 0 - Dean R.Midlothian, IL3922863Jul 25, 2023Updated review
Funny story. Costco has someone in line at the beginning to make sure you don't have too many items and to check your face versus the face on your Costco card. Then right afterward someone different does the receipt to make you swiped the items this is before even walking tot he front door. If you need that many people to make a "self checkout" than maybe self check out isn't the answer
Helpful 0Thanks 0Love this 0Oh no 0Dec 24, 2015Previous reviewThe staff is so friendly and helpful it's unbelievable. I grabbed a bag of bagels and I guess they are only sold in pairs so the gentlemen helping the cashier ran to get another bag. Just above and beyond great service and on Christmas Eve on top of it. Cashier 9 and the gentlemen helping him is who helped out. Thanks again.
Oct 11, 2015Previous reviewDissapointed that the person helping the cashier didn't ask me if I needed a couple boxes. I had a lot of small items and I'm not a juggler by trade. I also forgot to ask myself. I'm also disappointed that none of the stores carry a cashew almond fruit mix two use to haw by Kirkland and Sahale
Jun 7, 2015Previous reviewLauren was my cashier and she was quick and enthusiastic. It might be because it was 10 minutes before closing but I'll give her the benefiting the doubt. Great place to shop!
Mar 30, 2014Previous reviewI updated my review because today one of the guys that works near the front door went well out of his way to help me find a motorized chair for my grandmother. Super customer service here.
Great staff! Great selection. Super busy store at times. I'll bring my grandmother from time to time and for the whole store they have three of those motorized carts. I think they should have at least 5 or 6 for how busy the place is. A lot of times you'll see someone who is overweight using the carts instead of handicap or elderly so that might be part of the problem. All around good store tho. Helpful staff great selection. - 322516328Apr 12, 2023
Never made in inside just stopped to get gas which again was about $.20 less than other gas stations. Every single lane had 5-6 cars waiting and it seemed like the cars moved through quickly and efficiently.
Helpful 0Thanks 0Love this 1Oh no 0 - 2726140Dec 22, 2022
It's a Costco. You know what to expect at Costco. They're pretty consistent everywhere.
This one seems to be slammed at all hours... does anyone around here work or do they just hang out at Costco all day? It's much more crowded than the one in Pilsen I shopped at for years.
Employees here are patient and helpful. The cashiers move quickly and seem to deal with the crowds and stress well. I get my prescriptions here and prices on those are nice, they also let you use your GoodRX discount code if you have one. Like other Costcos, gas is cheaper here than the daily rate at standard gas stations, but you'll wait in line at the pump.
The only real complaint I have about Costco is their insistence upon having folks at the exit who check your receipt. The company's PR claims this is to help prevent people from being charged for items they did not purchase, which is nonsense. We did this 22 years ago when I worked at Best Buy, it's an old Loss Prevention technique and what they are looking for are items the cashier missed or that you stashed and didn't pay for. It's especially frustrating at this extremely busy location. When I shop here I want to get my stuff and get the hell out ASAP, the noise and crowds stress me out. The last thing I want is to stand in another line at the exit and wait for someone to draw a green line on my receipt after I already lined up to check out. Plus it's right by the customer service desk, so it's always backed way up to the desk and between the people trying to leave and the folks waiting to be helped at the desk, you don't always know where to stand.
The Costco experience would be massively improved by eliminating this LP receipt check.Helpful 5Thanks 0Love this 3Oh no 1
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