Cosi

Love the smores tray! Especially during the colder months!
Definitely made better with a cup of hot chocolate.

I'll have to say I haven't been here in over a year because of my last experience. But I was in the area and decided to try again. I was not disappointed. The food was much better and the ingredients tasted much fresher. I had the Grilled chicken TBM and a raspberry mojito lemonade. They were perfect! I was unhappy that they got rid of the appetizers, but still much better than my last visit! Thank you!

Brought home a tomato soup for lunch and the bottom of the container fell out all over my pants and shoe and the entire lunch lost. Called the restaurant to ask for a person to speak with and nothing. Their containers have leaked in my refrigerator before. CHEAP.

On top of they replied to my review asking me to email this web address. I attempted to do that the day it happened and tried up loading pictures of what happened and the web page wouldn't work. Also what business owner makes sends you to corporate and doesn't take care of their issue from their location also.

POOR QUALITY ALL AROUND.

This used to be my favorite place to eat. Now I'm officially boycotting Cosi for good. The switch to sticky, white Jasmine rice on the bowls was a bad move. But ordering chicken for the salad and only getting half a portion -- 3 oz -- AND getting a mouthful of hard RAW sweet potato on the Smart Fit salad was the last straw. This chain has gone downhill severely in the last six months. Corporate needs to wake up and FIX THINGS. I won't be back and I WILL tell everyone I know to avoid Cosi too.

Cosi staff need a lesson in customer service .. right from taking the order, billing to making the meal right. I ordered a soup and TbM combo today and the sandwich was served cold (???), well apparently you need to specify - well no one asked... I patiently asked for it to be warmed up... n they could not get that right... so sent it back the second time. Well this time the sandwich was ok (toasted not a melt from any standpoint) but soup was cold ..... so I sent it back again... well today was not my day n the staff working today definitely did not have any interest or know how in making a simple TBM .... so disappointed... this used to my favorite fast food places .... No more!!

I just had the worst salad ever at this place. The bowl was small and deep and filled to the brim so you couldn't blend the toppings with the lettuce. And it was literally drenched in dressing. I'll never go there for a salad again.

This was a terrible place to eat on a saturday evening with my 2 kids. My son ordered grilled cheese and tomato soup. The grilled cheese was 2 slices of cheese between two slices of bread.Not melted, not even warm.The tomato soup was cold. My daughter ordered PB&J, they got that wrong as well.I ordered a chicken bowl ( basically jasmine rice and chicken, should be steaming hot),Came so cold I had to return it .
Their service was terrible, their food was terrible. I requested a refund and we left without eating our food.Still waiting for my refund. The girls running the show that evening were just useless and completely untrained in customer service.
Never ever visiting this place again. This is the exton location.

I'm writing this particular restaurant off my list. Years ago, this was a great place for lunch - fresh ingredients, delicious soups and sandwiches, comfy atmosphere. Now it is completely filthy, the service is really subpar, and they're clearly making changes to the recipes to try to spend less money. The chicken tastes like it came out of a bag in the frozen food aisle, and the last time I went in to order the same thing I have for years (the pesto chicken melt) they'd done something strange with the sun-dried tomato spread to water it down (maybe added a bunch of mayonnaise?) and there were also weird chunks of raw tomato. I are half of it, threw it away, and went to the pizza place next door.

The eatery is dirty. Place needs a total renovation. Latte machine was broken & iced coffee tasted like motor oil.

It used to be cosi was a fabulous place for quick lunch every sandwich every salad was perfection. I had not been there in awhile ..... this last meal was quite a surprise. I had the Buffalo bleu sandwich with chicken that tasted like it was made last year. My daughter's chicken Caesar sandwich was the same, she commented to me that it was completely tasteless I took a bite and couldn't agree more. I'm willing to bet we are now witnessing the decline of cosi