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- Feb 25, 2023
Found this place via a Yelp search for where to eat while on a #roadtrip . Almost missed it, kind of up on a hill but right off 127. Went in so I could spend time looking at the menu since I'm unfamiliar. Burgers and hot dogs and shakes. Reasonable prices. Downside is the cashier didn't seem very friendly as I was trying to decide. Normally I'd ask what they recommend but she just didn't seem to want to engage.
I got the cheddar burger (bacon and grilled onions), onion rings, and a plain hot dog (for my dog). It was all still hot when I got to my nearby hotel. The cook out sauce on the onion rings is good ... kind of like a spicy thousand island without the relish.
The burger was a decent thickness and had good bacon and grilled onions on it. I was I tempted by the milkshake list but didn't get one. Good thing, cuz I was stuffed.
I drove by again later in the evening but the drove through line was so long I didn't ... clearly a popular choice#yum #ReviewsByRLHelpful 4Thanks 0Love this 2Oh no 0 - Ivonne R.Tucson, AZ11127Jul 12, 2023
Nothing fancy! "Don't let a book get judged by its cover" this place is so good! My husband first tried it in Lexington and on our way home (California) we stopped by in Frankfort. It's a must try! I had a tray with the cheddar style burger, onion rings and a corn dog; it was all good! Another plus is the crunchy ice they offer with their drinks. Staff was very friendly as well! And! It was very fast service.
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 29, 2022Updated review
Inside open we thought we give it a try. My wife went with Tray 1 with cheeseburger with double hush puppies (she loves them). While I went with the Tray 2 double cheeseburger with 2 sides onion rings and hush puppies. This place is very reasonable but not a Military friendly location.
Helpful 3Thanks 0Love this 1Oh no 0May 2, 2020Previous reviewIt's kinda hidden on top of hill. But let me tell you this hidden gym is not hidden anymore the drive Thur was packed when we pulled up and packed when we left. My wife picked Cookout Tray 1 with BBQ sandwich and it came with two sides, one side was hush puppies and cheese bites. Now I had to try the world famous burger Cajun style and yes two sides came with my order as well so I went with Cajun fries and huge onion rings. It is super reasonable we will be back to try the shakes.
- Ashley W.Danville, IN474Jul 8, 2023
Our food was very tasty. I got the spicy chicken sandwich and my husband got a double cheeseburger. Both very good. The hush puppies were amazing. The young guy who took our order was so polite and very friendly. The place is clean and cute!! I would definitely be back if we lived down here!!
Helpful 0Thanks 0Love this 0Oh no 0 - Brian C.Campbellsville, KY023Nov 15, 2023
Your pasta real good becaus because it's done to do it because you're done the good job because I like that western shoes because you're trying to eat there because you're done the good job I'll pay you money or are you my credit cards
Helpful 0Thanks 0Love this 0Oh no 0 - Debbie L.Versailles, KY01May 30, 2023
The absolute worst service I have ever received!
The girl on Frontline needs to be in the back!
She gave countless eye rolls to each customer.
I ordered 5 shakes and 2 fries .
Fries we're ready ASAP.
I waited 25 minutes on the shakes but the 5th shake took way to long.
By the time it was all ready I had very cold fries and not so cold milkshakes except for the last 1 was good.
I told the girl my fries we're cold and and Nasty,
She gave another eye roll .
I do not recommend this place!!!Helpful 1Thanks 1Love this 0Oh no 1Business owner information
Cook O.
May 31, 2023
Hello, Thanks for visiting one of our locations recently. We are sorry your experience was less than satisfying. If you would like to speak about your experience further, please give us a call at 1-866-547-0011. We would love to hear from you and try to make it up to you. Sincerely, Cook Out Corporate
- Jen G.Chicago, IL0101Dec 11, 2022
Fantastic cheeseburger & Cajun fries
plus BBQ!! Crushed ice , great food and staff very friendlyHelpful 1Thanks 0Love this 1Oh no 0 - Frances S.Lawrenceburg, KY02Nov 21, 2023
Today I went there with my daughter. It wasn't crowded at all, there were maybe two other people in front of so I figured that it would go pretty smoothly. Was I ever wrong!! My daughter placed her order and I immediately placed my order. My daughter got her order fairly fast, within 5 minutes or so and that's where everything went wrong. After I had placed my order a group of people, about 10, came in. I placed a fairly simple order of 2 hot dogs, 1 hamburger, 2 large fries(one with chili), and a shake....so nothing out of the ordinary. I don't know how long I was waiting for my order but it was long enough for the group of 10 people to get their food before I got mine. When I asked the server about my order I was told that "they were working on it" and that she couldn't tell the cooks to cook any faster. That's when I asked to speak to a manager. When the manager came out I asked her about my order and told her that I was disappointed that my order was taking so long....she gave the lame apology of "I'm sorry" and acted like she could care less and again said they were cooking it right now. So for such a simple order why was it taking so long? The entire staff seemed very unprofessional and uncaring. If I could give this place a negative rating I would. I do not recommend going here. I would love to speak with someone from corporate and let them know what type of employees they have.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cook O.
Nov 27, 2023
Hello, Thanks for visiting one of our locations recently. We are sorry your experience was less than satisfying. If you would like to speak about your experience further, please give us a call at 1-866-547-0011. We would love to hear from you and make it up to you. Sincerely, Cook Out Corporate
- Nicotine S.Louisville/Jefferson County metro government (balance), KY01May 27, 2023
Worst Menu Design in history. Bright neon colors, neon red, bright white, bright yellow. couldn't read it, because looking at the menu made me nauseous and feel sick.
Helpful 0Thanks 0Love this 0Oh no 0 - Randy M.NE, NE041Jul 19, 2022
Cookout provided a blissful experience in all aspects. Food was delightful, and service was quick and useful. Great experience!
Helpful 0Thanks 0Love this 1Oh no 0
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