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103 reviews
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- 915681907Jun 23, 2023
My partner and I came here for a late night snack. They have a drive through, and also an area where you can park and walk up to the window to order. They have a sign with their menu outdoor, and there's also seating outdoors. My partner did a junior burger, with a side of Cajun fries and a side of quesadilla and a bottle of water. When you order a box, you get two sides and a drink which is pretty cool. I ordered their chicken tenders -- you get 3 piece per order. My partner shared some of the Cajun fries with me, and it was delicious and perfectly seasoned. My chicken tenders were crispy on the outside and soft on the inside, and they are also decently sized considering you get 3 pieces. I'd recommend this place to anyone in the area looking for fast food, and they stay open until 4am which is convenient.
Helpful 1Thanks 0Love this 1Oh no 0 - Mike B.Charlotte, NC128175Oct 15, 2023
I always thought cookout was overrated because I wasn't a fan of there burgers but when I tried the chicken sandwich it changed my whole outlook lol. They've always had great milkshakes but the chicken sandwich makes it the perfect late nite spot to grab food . Just expect to wait a little while because the lines are usually long. All in all it's decent "fast" food lol
Helpful 0Thanks 0Love this 0Oh no 0 - Joe M.Jamestown, NC2153Dec 17, 2022
So I came through this cookout expecting something great. Possibly a milkshake so life changing i go out and discover the cure the cancer. But no, this cookout gave me quite the opposite. I went to the doctor after and they diagnosed me with PTSD. From now on whenever I hear the phrase, "cookie dough milkshake", I break out in cold sweats and get light headed.
But anyways back to the story, I went through the line asking very little of the employees; 3 burgers, 2 trays, and 3 milkshakes. Pretty easy right? Apparently not. The food comes out in surprisingly good time, so kudos to them for that. But when we got our food and left we realized something was gravely wrong. The milkshakes - they were... it pains me to say this but, they were vanilla. I thought I clearly specified the flavors of my milkshakes. But apparently this cookout has other plans. I will give them credit because the rest of my order was good. So the moral of the story is don't get the milkshakes form cookout.
Side note: when my doctor diagnosed me with PTSD she also diagnosed met with type 2 diabetes and short bowel syndrome. She also said I'm true leading cause of obesity in America. I'm not sure if that's related to cookout but take it how you want.Helpful 1Thanks 0Love this 1Oh no 0 - Allison F.Dallas, TX225925115May 31, 2023
Love cookout when I am in the south. I got the tray with a burger, ranch wrap, and cheese curds. The ranch wrap and curds was very good but the burger wasn't great. It is so much food for a cheap price! I would come back and try some more items as the menu is huge!
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Cook O.
Jun 2, 2023
Hello, Thanks for visiting one of our locations recently. We are sorry your experience was less than satisfying. If you would like to speak about your experience further, please give us a call at 1-866-547-0011. We would love to hear from you and try to make it up to you. Sincerely, Cook Out Corporate
- Keila O.Worcester, MA03219Aug 8, 2023
After many recommendations of Cook Out, I had to try it for myself. It's a great choice for tasty, quick & cheap food. Try the chocolate banana shake! It's delicious
Helpful 0Thanks 0Love this 0Oh no 0 - Jordan L.Cumberland, Greensboro, NC01Nov 3, 2023
The Cajun Chicken Sandwich tray was sum . The grilled chicken was the best I ever had from any cookout thus far. The chicken was well seasoned and grilled thoroughly but not so much that it was burnt. I did double fries for the sides which were okay, I'm not a fry guy type, but all in all not a bad meal for $8
Helpful 0Thanks 0Love this 0Oh no 0 - Vern A.Charlotte, NC0161Jan 7, 2024
I've been eating at Cookout since the 90s; long before any existed in Charlotte. So, I know how things used to be. Decent service, hot fries, sufficient condiments and correct orders. This University location has degraded to mediocre at best. I typically don't leave reviews for fast food spots, but I had to complain about our most recent visit. In short, the order was partially wrong, fries were just "not cold", mostly stale and extremely small portions. We also received no napkins, no condiments and a bottled water at room temp. The worst part was the drive thru attendant. He said nothing upon opening the window; no greeting and no confirmation of my order. I handed him my card and he returned it to me behind his back while talking to a female coworker. He handed it back to me as if it were a baton and we were on a relay team. Ridiculous service at a ridiculous price. We are slowly eliminating visits to eating establishments around the city that don't deserve our hard earned money. This one just made the list. Never again ... unless it's free
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Cook O.
Jan 8, 2024
Hello, Thanks for visiting one of our locations recently. We are sorry your experience was less than satisfying. If you would like to speak about your experience further, please give us a call at 1-866-547-0011. We would love to hear from you and make it up to you. Sincerely, Cook Out Corporate
- Chantal J.Rockledge, FL06Sep 10, 2023
Lady had a little attitude. Im new to the area so i didnt really know how to order. I ordered cheese fries and got little mozzarella bites instead with a burger and a beef quesadilla. Burger was good but quesadilla was very dry and couldnt taste any meat inside. I should of asked someone what was the most popular item to get off the menu.
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Cook O.
Sep 11, 2023
Hello, Thanks for visiting one of our locations recently. We are sorry your experience was less than satisfying. If you would like to speak about your experience further, please give us a call at 1-866-547-0011. We would love to hear from you and try to make it up to you. Sincerely, Cook Out Corporate
- Dolphin K.Barajas, Madrid, Spain02Sep 8, 2023
1 sauce a tray? What is this 1921 Soviet russia and I'm a Ukrainian pleb? I can't even just pay for another one? Guessing corporate won't allow that. Pretty sad for whoever owns this franchise when this location has a line 24/7. You're doing fine buddy.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cook O.
Sep 11, 2023
Hello, Thanks for visiting one of our locations recently. We are sorry your experience was less than satisfying. If you would like to speak about your experience further, please give us a call at 1-866-547-0011. We would love to hear from you and try to make it up to you. Sincerely, Cook Out Corporate
- Avery H.Snellville, GA212425Feb 4, 2023
If you are looking for a descent burger and I take mine cook out style always, with double onions rings, this is the place. The food is always hot but the fries to me are a miss. The cheerwine is a must as well as trying a shake. The service is usually pretty fast as well even when they are Uber busy.
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