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About the Business
Business owner information
John R.
Gourmet Kitchen Cutlery and Supplies
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9 reviews
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- Nick C.Saratoga Springs, NY01Nov 17, 2023
John and his wife are absolutely amazing people who run a fantastic business for all of your kitchen and culinary needs! They have anything and everything you might possibly need or want, including exceptional knife sharpening! Pricing covers all ranges from
Just getting started and daily needs, to perfect kitchens, and professional chefs! Shop local with someone you can trust!Helpful 0Thanks 0Love this 0Oh no 0 - Jake K.New York, NY5605Dec 17, 2021
This place is amazing. I went in looking for a nice chef knife, and the owner John took the time to educate me on the differences in the knives he offers. He's a super passionate and genuine guy. I was happy to give him my business to purchase a high-end knife.
Helpful 0Thanks 0Love this 0Oh no 0 - Randy J.Clifton Park, NY20115Jan 25, 2017
I go there all the time and find the owners who run this fine establishment to be very helpful and go out of there way to make sure you leave confident on your purchase!!! They have the finest of quality kitchenware and carry all the products I need to clean and take care of my Jura automatic coffee maker. Thank You !!!
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 19, 2015First to Review
I'm surprised moving off Broadway is - according to the owners - better for business, but perhaps Broadway was getting too expensive? In any event, the move worked at least for me. In the 12 years they were on Broadway, I never visited; I have now. It's spacious, and it's got variety, and it's got room for even more once they backfill the inventory they perhaps lessened for the move. I think sharing the parking lot with The Fresh Market is a good thing, because you can now pair good food with good kitchen equipment very conveniently. I liked the selection of items and utensils in the store. I hope they put some focus on unique and specialty items, because otherwise they're competing with larger chains like Kohl's and Bed, Bath & Beyond, who can just inundate the market with inventory and coupons. Support the small businesses!
Helpful 3Thanks 0Love this 5Oh no 0Business owner information
John R.
Feb 22, 2015
Bill,
Thank you for visiting us at our new location 46 Marion Avenue Saratoga Springs. We appreciate your suggestions and are excited about expanding into various opportunities. We look forward to seeing you again.
Remember: "LIfe Happens in the Kitchen". - Maureen P.Gansevoort, NY353Aug 29, 2017
Go to Amazon, target, Williams Sonoma, or bed bath & beyond for better prices and customer service. This owner is rude when you don't want
Pay for his overpriced itemsHelpful 0Thanks 0Love this 0Oh no 0 - Gary W.Greenfield Center, NY04Nov 4, 2015
I was very disappointed in my most recent visit. Four days ago I went in to see what the new store was like and at the recommendation of the owner's wife purchased a new type of can opener for me.
The next day I tried it out, following the instructions on the package, and it did not work on four different cans. The cans were standard sizes purchased from a local chain supermarket. I tried multiple times and still could not get the can opener to open the cans per the instructions.
Today, I took the can opener back to the store and explained that the can opener did not not work for me and I wanted to return it. The owner then proceeded to tell me it was my fault because the opener was very good and that he could not sell it now that I tried it. After three or four minutes of being told I was the problem, he relented and gave me a store credit. I was so upset, I left with the original can opener and told him I would probably just throw it away when I got home.
I really love to buy local and support small businesses in my area, but rather than face someone who doesn't take the time to understand what I am saying before telling me I am at fault, I will use Amazon or a chain store before I go back to this place.Helpful 1Thanks 0Love this 1Oh no 0 - Roland L.Saratoga Springs, NY1441Feb 2, 2016
Been there many times, both on Broadway and at the new and extended location, Always found what we where looking for, I am a Chef, love the knife selection, also the frying pans, are above standards, the choices of Le Creuset cookware is great. Stopped there recently to buy a Nespresso Machine, John had us try it in the store, we came back a week later to buy one, Local business, we like that. Also enjoy reading John's articles in the paper every week or so, very imformative, great place.
Helpful 1Thanks 0Love this 0Oh no 0 - Margaret O.South Burlington, VT105Dec 16, 2015
I just love shopping here. Not only is it locally owned but the family that owns it are always there and so helpful and kind. They also offer a military discount and my navy family always appreciated that. They are really well stocked. It has only been once that they haven't had some thing I was looking for. Every thing I have purchased from them has always been of great quality. I highly recommend shopping at this local business.
Helpful 0Thanks 0Love this 0Oh no 0 - K C.Los Angeles, CA96665Sep 21, 2015
In these times where people can get whatever they want delivered to their doorstep in one click, there is one thing only that sets a store like this apart. It is customer service and expertise. John is always so helpful, knowledgeable, and passionate about his business. And you cannot buy that online. I love the new location because there is plenty of parking as opposed to trying to park on Broadway. I always make a point to bring my Henckels knives in several times a year for expert sharpening done most of the time while you shop.
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