Location & Hours
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About the Business
Business owner information
Ben Eastburn E.
Bicycle Sales, Service & Rentals
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Overall rating
17 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jeff W.FL, FL16865Oct 26, 2021
Permanently closed, store is now vacant :-(. Was on my way with one of my bikes for service and found only an empty space.
Helpful 0Thanks 0Love this 1Oh no 0 - Daniela M.Fort Myers, FL44113Apr 15, 2021
Great place for anything cycling related! I went there a couple of times in the past month to fix a flat tire ( debris on Gateway sidewalk such as nails and glass) and they fixed it in 10 min. The price was really reasonable and the service was absolutely 5 stars! Would highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Jason F.Pocahontas, AR065Jun 4, 2021
Excellent customer service here. I bought a new bike while in the area for vacation, but had to bring it in 2 days later because of a minor shifting issue. They took care of me in every way, even upgrading one of the components at no cost, just so the new bike would be perfect for me. Cannot recommend them enough!
Helpful 0Thanks 0Love this 0Oh no 0 - Phillip R.Lisbon, Portugal15Nov 20, 2021
Final costs were a bit higher than what originally quoted for basic tune-ups. Both bikes still had a few minor issues with gear shifting after tune-up.
Helpful 0Thanks 0Love this 0Oh no 0 - Jody M.Reston, VA4817Jun 1, 2020
Fast service. Reasonable prices. I'm very pleased with this company and will bring my bikes here for any future meds.
Helpful 0Thanks 0Love this 0Oh no 0 - Mary M.Fort Myers, FL226Nov 11, 2019
Very professional staff. I took two bikes in for a tune up. The tech quickly evaluated both bikes and had them ready in a few hours. Plus they helped me put the bikes on my bike rack on my car. Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Rob R.San Diego, CA0311Feb 27, 2019
Poor customer service. Literally walked in with full intention to get a bike. Guy working seemed to be bothered that I walked in 10 min before they closed. He over to the front and flipped the open sign to Closed, I asked if they were closing soon and he said yep in about 5-10 min... Thanks.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ben E.
Mar 15, 2019
Hi Rob,
We apologize that our service did not meet your expectations or our standards. As a family owned bicycle shop we expect all of our customers to feel welcomed and treated with respect. We will learn from this and strive to be better. - John O.Painesville, OH233Apr 9, 2019
Very knowledgeable service in a timely delivery. I would return to this store for any repairs maintenance or to purchase a new bike.
Helpful 0Thanks 0Love this 0Oh no 0 - Isica2468 ..Fort Myers, FL04Jun 5, 2019
I took my bike there to convert it from a mountain bike to a hybrid bike. They did it within a week and now my bike rides like a charm! Also, their customer service is amazing, I feel like family! I'm going again today and I know I will be pleased. Amazing place 5-stars
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