Chocolatte

This place gave me so much love and patience while I was living in Brownsville. The food is actually really good and all kosher but most of all the coffee is just incredible and the location is perfect. The staff are some of the nicest people I've ever met and are so understanding with customers (I would go in and buy one large iced mocha with two extra shots of espresso and then work on my laptop for a bit.) There is internet and it is open 24hrs. Sometimes it can get super packed up but even then it's worth the line and they get through heavy rushes pretty fast honestly. Plus it gets packed for a reason, it's the best. I can't have dairy anymore but they actually have a load of dairy free options for drinks and food and overall it's just a very thoughtful place.

If you want to try some of the best coffees/teas/chai lattes in all of New York, head over to their crown heights or Coney Island locations and you will NOT be disappointed. I've probably had a couple hundred drinks from there in the past but y'all ready know when I make it to New York next, Chocolatte is my first stop

I found this place through a quick search looking for good hot chocolate spot. The hot chocolate was fine. The coffee was fine too. We really enjoyed the baked goods especially the donuts.

The service behind the counter was lovely. Very welcoming.

But to be honest we probably would have gone somewhere else if we had seen the back area first. The seating area was absolutely filthy. Someone needs to periodically check to ensure that it is a space where people can enjoy their purchases.

I wish I read reviews of this place before walking in...

I was working in the area and was craving a bagel and cream cheese. It was about 10am when I walked in with my coworker. I ordered a bagel and cream cheese and some type of pastry with mushroom filling. I had high expectations of Chocolatte and the shop was adorable. I waited and waited... waited some more after paying. The guy behind the counter tells me they ran out of bagels. It's 10am and I've been waiting for 15 mins for you to toast a bagel and spread cream cheese on it. He asks if he could substitute it with the house baguette. I said sure! At this point I'm starving and angry. The guy taking my order should've known if they ran out of ingredients. Actually the shop is tiny, every staff should've known.

Baguette with cream cheese: Poorly made and where's the cream cheese??? That is not a schmear. I gave half to my coworker and I'm not sure what she did with it.

Mushroom pastry: Pastry was flaky, but the mushroom filling was super salty. The pastry was cold too.

I wish I walked a bit further down the block because other bakeries were filled with customers and bagels lined the windows.

The customer service is great. You will always find a friendly barista at Chocolatte. The food is amazing. The coffee is the best in Crown Heights. But if you order food make sure to tell them you want salt and pepper (if you want it) because on certain things they don't add it because some people don't want it. The great thing about this place is you can custom order things the way you like them. So for example today I ordered my caesar salad with no croutons light dressing and with avocado on top.

Ordered from them a couple of time while I lived in Brooklyn. Their desserts tasted significantly like rotten eggs and their drinks really weren't worth the price.

Meh. Overpriced and my mango smoothie is like a pound of barely chopped up bananas with one slice of mango in it. Like a crappy banana cream pie eaten thru a straw and a piece of mango accidentally got into the pie dish...minus the whipped cream. B/C whipped cream may not be kosher.

Because I paid $8 for a smoothie now I can't throw it away. I'm gonna go home and throw it in my Vitamix and fix it.

I never had sachlav before visiting this place and I wouldn't mind having it every day now! This place is truly unique and a gem. I hope to visit again in the future.

This review is just for the employees and the coffee. I visited a couple of times while visiting family nearby. It is conveniently located off of Eastern Parkway which is perfect for morning/afternoon walks.

The staff was nice and patient when we were looking at the menu. Their iced coffee was good and did the job. Coffee service was quick and efficient. Their baked goods case looked incredible and their chocolate selection is very unique. I unfortunately didn't get to indulge on that front, though.

I'd definitely come back when I'm back in the area.

I ordered food from here via the Yelp App and I received the complete order wrong. Each time I walk in they are clueless to my order. The strangest thing.

Where do I even start?

First off, I tried to call the store to make an order. However, the guy on the phone, for whatever apparent reason, did not want to take my order, told me to order online, and then hung up on me. I went on their website, but it was glitchy on my phone, so I ended up walking to the store.

When I got there, there were people in the store giving me rude stares and talking about me.. Why, because I was not Jewish and I had red hair and tattoos? A great way to feel welcome. Great customer service.

So I gave my order, and waited awkwardly in the store. I took my order and left.

When I had gotten home, I looked at the order, and they had given me rotten avocados and old olives. They had also given me two eggs, instead of the three that was specified online, and those two eggs were not even cooked properly.

If you are not Jewish, don't even bother coming to the store because they will give you horrible customer service and give you the left overs that they wouldn't give to somebody that was Jewish. I wasted $16 at this store. Thanks, no thanks.