Chili's

Tom Terrific here with another honest review.
While north looking at the manatees we stopped into Chili's
because I had a Christmas gift card.

My friend and I walked in and no one was at the hostess station.
After two minutes a young guy came over, no smile and simply said, "How many?" We were seated and I asked him to tell me how much was on the card . He came back and said it showed no balance. I was stunned because I hadn't used the card and I had called their gift card number the night before and was told there was $25 on it. I cannot understand this conflict.

Tiffany came over and got us some water. Then came one of my pet peeves. She asked us if we wanted chips and salsa. I asked if they were free. She said no, you had to be a Chili's member. So she tried to pad the bill on me. Some call it upselling. You know, like when they ask if you want grilled onions on your steak? I despise it. So I told her any more suggestions should all be free. She said the water, salt and pepper were free. Her sarcasm didn't bother me, in fact I found it witty. That's why you should ALWAYS question the server when they ask if you want something like this or you may find a charge for it on your bill.

I ordered the Secret Sauce burger with fries and slaw. My friend had the chili that comes loaded with chips.

Surprisingly, the chips and salsa came to the table. I asked Tiffany if they were free and she said yes, she wanted us to have them. They were very good, thin and crispy with tasty sauce.

The food arrived from Brenna who I assume works in tandem with Tiffany. The wait time was within the industry standard of 15 minutes and thankfully my seasoned fries were hot and delicious, the burger as well. Slaw was just OK. I had to go to another table to get ketchup. The chili was reported to be too thick but good.

Restaurants are allowed to keep food cooked but not served for three days after. What could have happened is they put the chili into the kitchen warmer tray for a day or two covered but still water evaporated. Maybe this is the thickness they make it originally, I don't know.

I asked for the check and the bill came to $19.38.
I tipped Tiffany $5. She thanked us.

As we exited the female hostess now at the station said good night.

So four stars instead of five because:
Not greeted at entrance, no smile or welcome
Gift card unable to be validated
Server attempted to pad the bill
Chili too thick

Went for lunch. My sister had chicken strips. They were rubbery and she didn't eat them nor did she say anything. Her salad was good my salad was good. My old timers burger was dripping with deliciousness and ice tea was great. Ashley the waitress was attentive and did a good job. The music is nice and the ambience here I love. Thanks for keeping the 3 for me deal.

We went to this location yesterday for a quick lunch...we each ordered a 3 for 10.99 lunch which includes a beverage, appetizer and lunch item..we both got the Strawberry Lemonade, I ordered the Chips and Salsa and he ordered the Cream of Potato Soup and we both ordered Crispy Chicken Sandwiches..the Lemonade was very good, the Chips from the Chips and Salsa were dripping with grease, I have never seen anything like that, they should not have made it to the table the way they looked..they replaced it with Soup which was very good..our Sandwiches were served and requested Mayo at time of order and when served never had any...asked server and she said she would take care of..10 minutes later and no Mayo had to ask again in the meantime my Sandwich sat getting cold..5 minutes later finally got it..was good other than being cold from waiting...a pretty good deal from what you get maybe next time they will get it right....

If I could give 0 star I would. My food was over cooked.drinks taste watered down!!! Restaurant is always dirty. How does this place stay opened!!! Close it down or get better employees!!!

Exceptional service from the young lady who waited on us. Food was hot and delicious. We really enjoyed our visit. We will be back soon. Thank you for a job well done...

We were welcomed enthusiastically by the friendliest, peppiest, dancing hostess in town! What a great way to start our dinner out. I got the vibe that there is a lot of great teamwork at this restaurant. I appreciate the great service.

My wife and i were in town for a classic car show and decided to have a late lunch at chili's. We were quickly greeted by a hostess and seated. The staff were observing social distancing and seating patrons every other booth in the dining area.
My wife ordered the grilled chicken salad from the diet menu and i ordered baja chicken tacos. The wait was a little longer then we had hoped for but the food did eventually come out.
The grilled chicken salad was good, but was more geared for those on a more strict diet. My wife was left still wanting a little bit more but was good none the less.
My chicken tacos were good, but it tasted more like a soft chicken salad then a grilled chicken. The garnishments for the taco were very good. Nice flavorful taste in every bite. It would be a big hit if it had grilled chicken breast imho. The rice and beans were decent as sides as well. All in all not a bad experience. Service was decent as was the food.

Went to local Chili's tonight after the wait at Kelly's was too long. Service was good. 3 of us ordered Presidente margaritas. They were extremely watered down. Our server brought the manager over who was also apparently the bartender. She seemed offended that we told her they were the worst margaritas we've had from Chili's. She tried to say there to spec but I've been drinking Chili's margaritas for longer than she's been alive. Definitely not to "spec". Garbage!!

Went to Chili's tonight service was bad
Waitress did not fill up Waters did not ask if we needed anything very bad experience at Chili's tonight don't know if I'll come back to this location

Not nice servers! Wife and I were in a bit of a rush yesterday. Bartender said hello as we walked in. Only people waiting at the bar. She waited on a table that took some time. 2 more people sat at the bar. Bartender came back and proceeded to wait on the new people.
We got up and left!