Caldwell's Cleaners

I must admit that I am very disappointed to have to write this review. I have been taking items to Caldwell Cleaners for the last 15 years. Over the last 3 years, have relocated to the other side of Concord; however, I take items that need to be done right and quickly to Caldwell.

I walked in today with 2 uniform shirts and he had said that he had not seen me in a while. I explained that I bring items to him that I need done in a day or 2. He told me that I was using him and he wanted all of my business or none of it. The owner has always been kind and a gentleman. I am not sure if he has been sick or what...but this is terrible business. He refused to clean my 2 shirts and told me to take them elsewhere.

He should close the business or sell it at this point. Others in the Concord area are noticing the same changes.

Sad!

The staff is efficient. The prices are a little high, but not too bad as it's close to my house. I take my finances uniform here and the woman ALWAYS knows what to do, I've basically never had to ask.

AWEFUL customer service! The owner was very rude to me after I pointed out the places where my daughter's prom dress has not been cleaned properly. He raised his voice at us to the point that I felt threatened and proceeded walking out of the store, leaving my daughter and me in shock. I have never been treated with such disrespect! Very rude! I wouldn't recommend it to anyone!!