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About the Business
Our food - we make it from scratch, right here in our open-source kitchen, using over 200 exceptional ingredients. Every soup is prepared by hand, utilizing signature recipes. Each salad is created with fresh, hand-chopped veggies, and tossed with one of our house-made dressings. All sandwiches are made using our inspired signature spreads and fresh-baked ciabatta bread. And our desserts? Certifiably delicious. Why all the extra effort? Because we're passionate about creating kitchen-fresh food the old fashioned way, and we know you can taste the difference.
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127 reviews
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- 309225108076Nov 1, 2013
A word about soup. Good soup is like a good hug. It wraps you up completely, but instead of constricting you it makes you feel like you're free. It lights up your imagination with possibilities and warms you fully, totally and completely. Good soup, like a good hug, holds the promise of every cozy winter day spent by the fire and every expression of comfort you can imagine. When you find that one, perfect bowl of soup you've been waiting for you just can't help but exclaim, "It's really you!"
Well, soup fans. It's probably not coming from Cafe Zupas. But the chances of always having that soup are pretty slim, so you might duck in here for something that keeps your belly warm until you can get back to grandma's chicken noodle or that clam chowder by the wharf that you're looking for.
As for me, I'm not so sure I'm sold on the substitute soup. Sure, there's plenty of variety here--tomato basil, clam chowder, Mexican tortilla, bisques (a wild mushroom that's kinda tasty), and chili. With it being soup season I suppose I'll pop in eventually and try out a few flavors. But I dunno if I'll be exclaiming, "It's really you!" about any of their flavors.
If soup's not your thing, they do have a bunch of salads, sandwiches, paninis, and some desserts that were screaming my name more than anything. Dessert is a whole other subject (I'm off desserts of any kind for a while--not because I don't love them, but because I over-indulged and it's going to be a looong while before it will be healthy for me to think about them again) but between the cheesecake, regular cakes, and other chocolate/fruit/sugared delights, there's plenty to choose from.
It's not likely you'll find the soup hug you've always longed for (that seems to always come when you least expect it and in surprising ways) but Zupas has got you covered for a quick, affordable soup pat on the back.Helpful 1Thanks 0Love this 3Oh no 0 - Ashley K.Central City, Salt Lake City, UT1635Apr 10, 2024
Always good food! A staple to visit when I'm in town! Have loved Zupas since they first opened
Helpful 0Thanks 0Love this 0Oh no 0 - Jan 3, 2024Updated review
Well the food was very good. Usually it always is at Zupas. I had ordered both sandwiches without tomato, and received them both with tomato. After waiting 20 minutes. However they remade them and it didn't take too long. The customer service this day was very slow and the person working the counter did not seem to know where he was. In a way I felt sorry for him and tried to be very patient. I think they may need better training in this location.
Helpful 0Thanks 0Love this 0Oh no 0Oct 24, 2023Previous reviewPesto Chicken Sandwich, Roasted red pepper lobster bisque, very berry salad. These are all some of my favorites and each time I eat here it is fresh and delicious!
They always give you a roll and chocolate covered strawberry for free. There is plenty food to make you feel good and full. The staff is always friendly, very helpful to answer questions, and will tell you how to save money with the app!
It is always clean and occasionally when they are busy during lunch you can still find seating. - Courtney K.West Jordan, UT051Feb 15, 2024
The food is amazing but I have literally been standing in line for 35 minutes and counting. I'm standing here as I'm writing this review. It's ridiculous. The line wasn't even outside of the rails. Maybe eight orders in front of me, if that. I'm very disappointed with this wait. My food is just sitting up here getting cold waiting to checkout.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cafe Z.
Feb 20, 2024
Thank you so much for reaching out. We never want our guests to feel frustrated by the ordering process at Café Zupas, and we are sorry for the negative experience you had. We are always looking for opportunities to improve how we do business and will forward your comments to our Operations Team.
We would love for you to give us another try, I have sent you a direct message. - Brandon M.Lehi, UT14Mar 22, 2024
Awful food, the service was a joke. No organization of the food coming off the line. Place was noisy and. Hard to hear them ask about orders and lots of confusion. Avoid this place. Not worth the hassle for sub standard food.
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Cafe Z.
Mar 25, 2024
Thank you so much for reaching out. We never want our guests to feel frustrated by the ordering process at Café Zupas, and we are sorry for the negative experience you had. We are always looking for opportunities to improve how we do business and will forward your comments to our Operations Team. We would love for you to give us another try, I have sent you a direct message.
- Toni V.West Jordan, UT010Jan 26, 2024
Ordered online with ready time of 5:37, wasn't ready until 6:05. There was only 3 people in line when we got there at 5:35. It would have been faster to just get in line. Zupas needs to get there app times figured out and just all around get their crap together.
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Cafe Z.
Jan 29, 2024
Thank you for reaching out and for ordering with Café Zupas. We appreciate your business and are very sorry to hear you had a negative experience with pickup. We will look into this and provide extra training for the West Jordan team. We really appreciate you making us aware so we can look into this.
We would love for you to give us another try, I have sent you a direct message. - Aug 20, 2021
Was in a rush to eat and jump on a conference call. This place appeared in my view.
Small line after the lunch rush and ordered, paid, got a fruit beverage and sat down 7 minutes later.
Food was delicious and light and satisfying.
For sure will come back and get a 1/2 salad soup combo.Helpful 2Thanks 0Love this 3Oh no 0 - Aaliyah S.Salt Lake City, UT0178Feb 21, 2024
hey guys! i love food from café zupas. but y'all have the slowest service ever at this location. i'm frequently dining here as i live less than two minutes away. the cashier needs to do their job and check people out for their purchases instead of jabbering away with a nearby coworker and there needs to be some sort of order here.
Helpful 0Thanks 0Love this 0Oh no 0 - Rhianne G.West Jordan, UT02Jan 12, 2024
We love Cafe Zupas and this locations is the BEST! Angela and Justin were very fast and friendly! Our salads were delicious and the store was very clean and welcoming! The manager Mari is always very welcoming as well!
Helpful 0Thanks 0Love this 0Oh no 0 - Renee H.Gresham, OR03Dec 3, 2023
I asked the front counter worker if the tomato soup had any dairy she said "i don't think so". When I asked if there was any way she could find out she said "no I don't think so.." what?! The Cobb salad was the worst I had ever gotten from a Zupas restaurant 3 pieces of chicken and only half an egg. It's a good thing I had good experiences at other locations because this was such a turn off.
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Cafe Z.
Dec 6, 2023
We are sorry to hear about the poor customer service you received during your visit. We expect more from our team than the service you received and will be following up with our team and providing them with some additional training to ensure we do a better job in the future. We would love for you to give us another try, I have sent you a direct message.
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