CADNY Computer Services

Works on PC and Mac. You won't find a more knowledgeable guy than Ed. He's helpful, and promptly returns calls. I wouldn't go anywhere else as long as I can call CADNY. Even the name is good: Computer are Dumb, Not You!

I brought my daughter's MacBook in and it had a virus and now it's like brand new. We are really grateful we didn't have to buy a new computer! He was very upfront and a great price. Free frozen yogurt included!

Very sincere and honest guy. Always steers me in the right direction. He looks out for his community even if it doesn't directly contribute to his business. He has always fixed my laptop issues!

My laptop crashed and I found CADNY in Arcata. Ed, the owner, met with me and we discussed the problem and he explained to me what he would do to fix it. He made sure that I understood the problem and took the time to explain it in layman's terms to me. When I got my laptop back it was amazing how well it ran. Ed is very knowledgeable, pleasant to deal with, and his prices are very reasonable. I couldn't be more pleased and cannot praise him enough. I have no hesitation in recommending him for your computer needs.

Ed is awesome. He's straight to the point and may come off as a bit gruff but he wants to avoid confusion and make sure everybody's expectations are met.

I am pretty tech-savvy and pretty much diagnosed it myself but wanted somebody to confirm that it was a logic board issue. Simply Mac wanted $50 just to look at my MacBook Pro, despite the fact that I had the logic board replaced once already, and Ed looked at it for free. He was honest and even gave me some money-saving advice when he could have easily made decent money off of me.

Hopefully I will not have the occasion to use his services again but if I do have any hardware failures (or the money to not deal with it myself), I will most definitely go back to CADNY.

My Macbook Pro's screen stopped working and after getting multiple estimates, CADNY had the cheapest repair AND best reviews. We had a quick and easy consultation and I picked up my fixed laptop THE NEXT DAY! Before assuming I needed a complete screen replacement (as other repair shops did), he made sure to check other possible solutions to my screen issue. He found the problem the only charged me his minimum labor fee. He was professional, respectful, and a friendly guy. I've got no complaints :)

Super fast, super honest, super knowledgable. 10/10 would take my computer here again.

Also the frozen yogurt place that he shares a building with is basically irresistible.

We've gone to Ed with CADNY Computer Services for many years now for all of our business and personal computer needs. When I contacted Ed recently regarding a cracked screen on a relatively new laptop, he was able to fix it in a short amount of time at a reasonable price. Ed routinely provides us with an estimated cost summary for each repair and communicates if there will be delays. Ed is our go-to guy for computer repair in my family. Thanks, Ed, for providing our community with such great service. I appreciate it!

I had an old Macbook I was considering revitalizing and wanted some advice on whether it would be worth spending money on. I looked around online for a good place to go and found two places in town. CADNY had great reviews on here as well as google so I decided to go with them.

Ed is the owner and met with me despite the short notice (he usually only does appointments). I found him to be friendly and knowledgeable. He gave me a free estimate on what it would cost to fix up my Mac. He told me my Mac was useable if I replaced the battery and pointed out it would run slow due to it's age (something I had noticed). The computer would need replacing after a year or two though because the OS would become unsupported by Apple. He quoted me $75-100 for a new battery and power cord (my power cord had died long ago). Great price IMO!

His advice was straight forward and his dogs he had in his office were super sweet. Overall, I really liked his service and would recommend anyone go to him. He's honest, nice, and fair.

Ed troubleshooted two perplexing computer related problems at my home office systematically and quickly. His service is highly recommended!

I've just moved to Arcata and our iMac broke down unexpectedly. Since I didn't know much about the area, searching for a reliable repair service seems impossible especially during COVID. Most people posted for repair services are mainly for laptops or someone working out of a garage or spare room in the house. I wanted a legit repair shop that stands behind their work. Ed met that requirement, legit with a business, has a shop and company car. When I brought the iMac to him, he listened carefully to my non-techie description of what the problem is, then described in a technical way what the problem could be, patiently until I totally understood him. He gave me a very realistic estimated time and cost. After the diagnosis he provided me several repair options to consider. He helped me make the best decision (the cheaper one) based on my budget and lifetime of the iMac, not his pocket book. The repair was speedy with no miscommunications between us at all. After getting it back and booted it up, it worked exactly the way he described. Ed is very detailed, he makes sure he understands the problem even from a non technical person, before going ahead, and makes sure I understand him in return. He adheres to a strict working schedule and respects customer's time. He pays a great deal of attention to practice good sanitation during COVID which I appreciate. He exceeded my exception. I am thankful for his work, if need be I will come back again.