Burn Fitness

In lieu of continuously, letting out or buying new clothes I was forcefully. instructed by my spouse to join a gym offering personal training. This was in 2008 and it changed my life. In addition to the obvious, dropping the weight and feeling better thanks to Tom Williams, the facility and atmosphere created a welcome environment making you want to return again and again. Moving to Orange County ended my tenure at Burn but an LA based assignment has me back for a month or two. Especially nice to share with my daughter who felt the same.

Joined this gym to do the exercises my PT assigned me after my ACL surgery. Has all the necessary equipment, great price, friendly staff, no frills. Easy to access from the free 90 min parking structure on 4th street, through a back entrance. Very glad I found this place.

I'm mid aged, mid fit and not training for a triathlon. I love that I can slide on in, use a few machines for a half hour and leave without any fanfare. If you want trainers and high impact, they are available. But sometimes you just want to keep flexible and in ok shape. The vibe is very relaxed and the sliding wall of glass doors keeps the air fresh and clean.

Nice facility and front desk. However, the once pleasant experience I associated with the Burn Fitness has been spoilt by slow and frustrating staff interactions. It is April 5, and since February 21 I have been inquiring about a partial refund for remaining unspent sessions due to unprofessionalism of my trainer. The manager was nice, she apologized, and she selected a time to call me, but for said call she did a no-show. March 8, we connected over phone, and she said Burn Fitness will process my refund, and Kejo will process it. It still has not happened. After three follow-ups, on March 22 I was forwarded to Kejo over email. I followed up twice but she has not yet sent a reply.

It is difficult to swallow the unresponsive-ness of staff over my hundreds spent on a bad training experience, all the while watching $85 get taken from my account every month just as easily as the last. Apology means nothing with no improvement in professionalism from Burn Fitness staff all around. I appreciate action. Kejo, please assist.

$35 day pass. Very old equipment. We worked out on a rainy day so the rooftop wasn't an option.

Me and husband dropped in today to check out the place. We are in the market for a new gym membership after being members at Equinox. Burn Fitness gave us a complimentary workout.
There is one floor and a roof. The gym is well
equipped, but all the weight machines are very close to each other. Also, the machines are pretty old and rusty. As you can see from my photos, some of the equipment was even ripped. The locker rooms can be cleaner too. They don't validate parking as well. If you are coming from Equinox club, most chances you will find this gym a bit run-down.

Bottom line, this is a basic, no-frills gym. Their monthly membership is only $95 per month so I guess you get what you pay for.

I'm so sad because I've been a member at Burn for a few years now and have always loved it. Now I'm trying to cancel my membership and they will not respond. They've charged me 3x when they said they froze my membership and since I requested it to be cancelled. They won't pick up phones or respond back to emails. I've had to work with my bank to dispute the charges and block them from using my card. It turns me off as someone who stuck with them through Covid to go through this much effort to cancel my account when I don't live in the same state anymore.

Horrrrroble I used my card to pay for my son's membership so in Augest 2021 he send an email to put hold on his membership in sep he sends another email letting them know he will be out of the country and cancel his membership. They kept charge going so I called, texted, emailed but no help. they have charged us $90 a month for the last 6 months. I asked for credit! so finally I called my card company they closed my card to stop these people from charging it. THEY OWE ME $540
2nd review they refunded us $300.

Joining Burn Fitness was my best decision of 2020! I joined over the summer because I needed a safe, clean and professional environment to exercise during the pandemic. They have cleaning supplies throughout the beautiful rooftop facility with both, mountain and ocean views. It's clearly a herculean team effort and I am so grateful to everyone involved with keeping the gym in operation, including the front desk folks, maintenance staff, owners and personal trainers. I love taking Carly and Tom's group fitness classes in the morning, which has helped me maintain a positive and healthy routine during a really challenging time. Thank you, Burn!

Pro Tips:
- Bring your own fitness gloves to stay extra safe, clean and comfortable during your workout!
- Bring your own water bottle and towel
- No showers, so plan ahead

Loved this place! A opportunity to workout on the roof! What a great! It was a perfect day. :) I'm from Nyc so a day pass was $25 plus I took the a bikini workout class with this amazing instruction so much fun and great energy! They also had a stair master in the balcony. In the sun and working out it was a dream come true! :) Thanks burn!! I will
Def return.