Brooks Brothers

I like Brooks Brothers sweaters, and I live in Seattle, where it's nasty outside a lot of the time. The temperature isn't always that low, but the chill is very persistent. My Brooks Brothers Supima Cotton full zip ribbed sweater does the job very well. It's warm, durable, nice looking, and comfortable. Brooks uses sturdy material and doesn't skimp on it, they extend the material enough to cover the drafty areas so the cold stays out, which is why I wear a sweater. Other sweaters may be nice but there's usually some areas where the cold sneaks in, not on this one. The zipper comes all the way up into a nice mock turtle collar that looks and feels great. A cardigan can make my shoulders look narrow, but this one does not. Brooks Seattle is a lovely store to visit, conveniently located, and full of interesting clothes to choose from.

Frank is an incredible and attentive salesman. My fiancé needed to get a suit for our upcoming wedding and I'm so glad we went into Brooks Brothers!

Frank was patient and supportive- we had two fittings before we finished the process and we left with a suit that my fiancé feels confident in and looks incredibly handsome wearing!

I'm grateful to Frank's help and great understanding of suits for this important time in our lives!

I'm from the East Coast, went to prep school and a liberal arts college. Where else would I shop?

The reason the clothes have become classics is because they're high quality in styles that hold up. This isn't throw away fashion forward stuff. It's good material well stitched in timeless designs.

Brooks Brothers has been around more than 200 years and is still privately, independently owned. Importantly, the clothes are sold in a high service environment with a great customer focus that justifies the prices.

While I've been buying stuff from Brooks Brothers since high school (and people tell me I'm old now) I haven't been to the Seattle store more than a couple times.

I was there earlier this month to refresh my selection of all cotton button down shirts (an important wardrobe staple, take a look at Robert Mueller, who seems to take his button-downs with light starch). I hadn't shopped in a while because, as I mentioned, the clothes don't go out of style and they last a long time.

I think that Brooks Brothers has slightly changed their fit a few times in the past decade and I've gotten thinner in that time frame as well. I wasn't sure of my right size, and I walked out with 6 shirts that, as it turned out, weren't quite right. In earlier incarnations that size had fit me, no longer.

Today I walked back in with a bag of shirts and the exchange process was far easier than I would have imagined. Josh greeted me warmly as I walked in, looked at the bag I was carrying and said, 'looks like we've got a project.' He took me to an open table where I spread out my purchases and while he looked for replacements I found a few other things to buy. What he couldn't find for me in stock in my size he arranged to ship to me and 'poof!' I'm updated.

Both my buying experience and my exchange experience were quite pleasant, far more so than the experience of getting in and out of Seattle with the traffic and parking.

Please support your high service physical retailer and shop here. They can ship as well as anyone, but they can also fit you, tailor your clothes, and make adjustments as needed. I'll keep coming back.

Well perhaps we got Frank on a bad day but he was impatient and dismissive. He snapped at my husband and overall we will be skipping this store. My husband is a long time customer of Brooks Brothers since he was in college. He spends several thousand dollars once a year at BB.

The business model has of course changed and I think people under 35 are happy to have anyone who can walk them through a special event.

If you want someone who can deliver a long term customer relationships ..not so much .. no way did we feel that Frank values that.. or wants that.. but he's I'm sure awesome for the one off and then he doesn't have to see you again.. if Yelp had a "feeling emoji " ours would be disappointed.

Brooks Brothers??

Should be named Brooks Donohue Brothers !!!!!!

Shop frequently at this clothier and thoroughly enjoy it / Charlotte, SF, Seattle - just doesn't matter - however; this last visit in Seattle, a young man engaged my wife & I.
He was well traveled, well mannered, good looking & most importantly - respectful.

Mr. Brooks Donohue spent the better part of an hour to hour & 1/2 showing us newly styled garments with great enthusiasm!
Brooks takes pride & ownership when touring the store.

there were a couple times that we were going to walk out & Mssr. Donohue didn't break stride; Brooks kept calm and new eventually we would buy something.

We bought some socks and most importantly we bought a dinner jacket.
Let me tell you that this jacket fit perfectly, right off the shelf!!!!!!
Couldn't ask for a better fit nor LOOK. See for yourself, this young man knew how to navigate us through the store, show us different styles - to find something for us and make us happy.

This was the epitome of going for a walk and perusing what was inside - to being delightfully satisfied as a valued client with our purchases. Thank you for making my shopping experience so relaxing & enjoyable.

Merry Christmas Brooks & may 2017 be kind, prosperous and healthy to you & your family. ciao, mark

Flying from the East Coast for an interview in Seattle, I should have thought ahead and brought my suit as a carry on as opposed to check. As luck would have it, my bag and I got separated, and I was about to have to interview in gym shorts and a t shirt.

Thankfully, Claudia was a lifesaver and was able to A) help me find a suit that fit perfectly and B) get the pants hemmed and ready within 2 hours. I am super lucky to have stumbled upon such a caring, helpful team and, if I lived in Seattle, I am positive I would be coming back frequently!

After spending over $2,000 at this place in the last month, I don't think I'd spend another dollar here. Both occassions where I had to have things tailored, it has come down to me (not them) calling to see if my clothing is ready. Both times they were ready. Today, I called to see and the woman told me she'd call me right back when she "went downstairs to check." I called back an hour later and another person told me that it was ready and the previous associate forgot to call me back. Complete lack of respect for the customer out of this location. The first time was for a suit. The person, Frank, helped me out big time putting it together. This place just doesn't do a great job of proactively communicating with their clientele, and for the kind of money they charge, that should be paramount. I'm unlikely to purchase from this location again.

Fantastic service. I came here 2 days before flying out for my destination wedding, and they got my dress shirt shipped from another store 1-day delivery complimentary.

I think about going to a department store downtown for some mens dress-up cloths and always end up at Brook Brothers. If your looking for a dress shirt or a suit this is the place you need to go. They even have a section for women where they can do some dressing up too.

As for service, it's very personable and had some great service. Of course, you need to come to Brooks Brothers as if you own the place and you'll be treated as the owner.

Selection was a bit limited on the day that I visited and one of the staff members, who had helped me only moments before, confronted me about taking "our stuff" -- that is, merchandise I had purchased elsewhere and had in my hands when he greeted me as I entered the shop, when he served me, and when I exited the front door -- on my way home. That was an odd experience and one of the other patrons was a bit surprised by the excitement, but an African (?) sales associate who had also helped me sorted it all out very quickly and set his mistaken colleague straight.

As I'm a tightwad, I knew that my refusal to pay Seattle's five cent per shopping bag charge at an establishment I had visited just minutes earlier might see me being accused of removing stuff when I went in there because it's weird seeing people carrying clothes in their hands like that. That being said, screw bag taxes; I'll carry stuff before I pay commie levies like them.