Bothell Chiropractic & Wellness

Love the staff, the facilities and enjoy the automated adjustment apparatuses they use. I've gained an inch in height by bettering my posture! And my nagging neck issues get better every visit. Thanks to all the staff.

This place is amazing! I just started my chiropractic treatment plan and the staff here have all been very friendly, informative and supportive, making sure that I'm doing all my stretches and exercises correctly - the environment is extremely welcoming and relaxing, with the inclusion of several very sweet golden retrievers that will happily follow you around from room to room :)

The entire team here is amazing! Any and all questions are answered. Variety of additional supplements to assist in your health journey. They offer a variety of services.

The worst experience I've had going here.. it is clearly the owner's doing:

- Fear mongering tactics to only trust them, while some can be beneficial to you, sure, but they only want you to rely on them and to keep going (don't be surprised if they push you to sue if you're in an accident and double down on fear tactics).

- Everytime I was there, the owner would make completely inappropriate sexual comments, it made me feel extremely uncomfortable (it was surprising that the comments happened every single time I was there, it was around other patients too that I overheard, not just around me).

- They switch you around from different Chiropractors so you never get someone that's with you on your journey of healing.. the treatment took such a short amount of time and when I had major pain in one part of my body, it wouldn't even show up on the scan and had to ask them to start treating me there. The scans didn't seem accurate nor did the chiropractors even want to spend time having a conversation of how you are doing most of the time.

- It's unfortunate with the Physical Therapist, she's extremely young and new, also the only one there. She also has never been there with me, unless it's the start of a new move, to analyze if I am doing them correctly. I have injured myself over 3 times and it put me out of work too many times. At the same time, the one that really hurt me was when she was showing me and another at the same time, which I ended up learning incorrectly and only found out after I got really messed up and put me out of work.

- They sell & give away alcohol.. the last Chiropractor Clinic I went to advised NOT to drink alcohol as it inflammation in the body, this is easy to find information on too. Due to the fact it dehydrates you should be a good enough reason not to drink it.. ask good chiropractors, they will advise on staying hydrated and drinking a lot of water instead.

- On the alcohol point, I've heard talks about the owner's office smelling so strong of whiskey that it's unbearable to be in from the workers when cleaning up for the day.

- Alcohol would be left out for patients to drink as much as they want without food (no one was monitoring this btw).. isn't that encouraging drinking and driving makes people that have been in an drunk driving accidents paranoid about this.

- Earlier, when I was afraid to stop using masks more due to my immunocompromised family member, the owner said they don't use masks because they've been "traumatized".. what? I think it's more traumatizing if you pass a sickness that can kill your patient's already weakened loved ones.. I guess they don't care or would rather deny that. I've had friends of family members think the same and tore families apart since one didn't think it was a big deal and ended up being the one to blame for their death.. I get it, wearing a mask is inconvenient, but even if you don't believe in it, a lot of companies wore them at the ease for the patients worries in protecting their loved ones. (Also they've shown clips on the TVs stating along the lines that they are against vaccines).

- As much as I love dogs, I've not only witnessed one of them aggressively barking at someone just because they had a hat on (which no one warned you about.. not even a sign) and it terrified this woman, but I've been bitten by one of them because I gave them a treat, which also no one shows you how to feed them those properly. It hurt badly but I didn't want anything to happen to the dogs. Idk what would of happened if it was a kid.

- My bills got to the point where I was also paying over $3,500 a month.. this was absolutely ridiculous, no wonder they were trying to get me to sue so I could stay paying that much (my insurance rep that has been doing this for 30 years said some do this and it's disgraceful).

Overall, if you want a place that actually cares about their patients and entirely about themselves.. then go somewhere else. You'll have a much better experience elsewhere.

There's many others with the same issues with this place.. just search by reviews and the lowest scores.. don't just take my word for it. You've been warned.

I am so disappointed in how my 18 year old son was treated by Dr. Dubois. He had been in a slight fender bender and Dr. Dubois was charging his PIP an exorbitant amount of money and I was watching the charges increase every week and I had told the office he only had $10k in PIP to use. My son asked to only get adjustments and not be charged all the extras that he deemed unnecessary only to be told they were going to do what they wanted and charge what they wanted. When I emailed regarding the charges and what services were actually being done I got a scathing email from Dr. Dubois and the next appointment my son went in for he was approached and told he was dumb and stupid and didn't know what he was doing and he was not allowed to manage his own care and they would not treat him anymore. He stood and took the abuse and replied nicely and thanked her for the treatment and left the office in tears for how badly he had been spoken to and treated by Dr. Dubois.

Alrighty. Where do I even start ! This place is AMAZING! not only do they take care of your body but they take care of your soul. They treat you like family and you become family. Ranim and Liz the front desk girls are great ! Dr. D , Dr. Jeff and Dr. Garlin get you fixed and feeling great ! Tai rehab is great, she is patient and teaches you at the pace you need. Lacy just holds it down all around.

I am on the young end of the spectrum but was having neck pain so decided to seek help. It was easily and quickly able to schedule an appointment, girls at the front desk are delightful. When meeting with the doctor everything was clear from x-rays to exam. They answered every question when going over results and although the news wasn't great, they had a plan that was easy to understand. It was very comforting knowing they are here every step of the way.

Plus they have dogs.

Love, everything about this place! I was a true skeptic about chiropractors, until my friend took me to dinner with the doc. I got a free consult and they have dogs running around everywhere. Me being a dog liver went for the dogs. Now I've been going regularly for about a month keeping up with the PT recommended & the adjustments. You really have to follow what the doc says if you want to feel better. I had such bad headaches & my shoulders
Down to my back just constant discomfort to the point I could hardly function. It took about 3 weeks to actually start noticing hey I don't have a headache any more, my back is what working, crazy!

I could go on about the dream if just sleeping three a night without waking in pain. Then I noticed after a couple of adjustments I was sleeping, like a deep heavy sleep. I look forward to going in chatting with the doc snout my progress and of course the pups are all so cute!

I am so glad that I found this office about 9 months ago! Dr. Dusty and her team have dramatically changed my well being! I used to be in constant pain that impeded my daily activities, and after being treated here, AND putting in the work at home, I am generally pain free and able to do more. My dog LOVES that we walk so much now!

I should have read the other reviews before going here. I wasted two trips there and 2 hours of my time for nothing but a high pressure sales pitch that wanted me to pay $4K approximately for three months of treatment. The first visit consisted of xrays and a 10 minute consult with one of the chiropractors there. The second visit was with Dr. DuBois who reviewed the xrays and proceeded to lay out a 3 month treatment plan that included everthing from a neck pillow, orthotics and a 2-3x weekly plan for adjustments. No adjustments or therapy was provided at either visit.I was told that after my insurance paid out its 26 week annual allotment, I would still owe approximately 1500.00 There were "payment options" that were presented and the comments "You would be lucky to have anyone touch your back with the problems you are having - we are willing to do so". I went home and thought about it and it just did not past the smell test. I then went to Yelp and read previous reviews and everything fell into place. I called them a couple of days later and informed them that I did not feel like the were the right fit for me and that I would not be availing them of their services. They indicated that they would bill my insurance for the "consultation". As they were a in-network provider and I had already fulfilled my deductible for the year - I didnt really worry about it. The insurance EOB showed up this week and I was a bit shocked. Although it wasn't alot of money, the main issue was that they billed my insurance for "physio/mechanical therapy" when they had never touched me - and an additional 105.00 for "medical services" which was nothing more than a sales pitch. They ended up getting 289.00 from my insurance which was way more than they deserved. They did take xrays and were compensated for that as well. When I called them and asked for an explanation, I was told that the therapy was actually a foot scan they had one in preparation for custom orthotics. I told them that they did not perform therapy and that was the wrong billing code. I was not asked in advance as to whether or not I wanted custom orthotics before they scanned my foot and I would have declined if I had been given the choice. I have notified the insurance company and will let them deal with their billing practices, however, there is no way in heck I would ever go back to these people. There is no such thing as getting a simple adjustment from these people. You have to subscribe to a treatment plan that is cost prohibitive for most people. Its chiropractors like this that give the trade a bad name! Oh and a footnote, her big hairy dogs are all over the office and I walked out of there covered in dog hair - not okay!