Bon-Ton Cafe

Delish with a few extras!
The food is fantastic. Service is awesome. And I am completely satisfied with the experience known as The Bon-Ton. Would definitely recommend all to give it a try because you will not be disappointed.

Also, perfect spot for a date...

This is my favorite place to eat after suffering through a night shift.

The biscuits and gravy are literally heaven and will make you forget all of your problems! Incredibly rich, so good to share (the calories) with someone else. The pancakes are perfectly fluffy and buttery crisp on the outside. Served with warm syrup and obviously extra butter, a great way to start...or end your day. I've also tried the oatmeal, hash browns and greek omelet which were all great as well.

Every time I have been here, the chef came out and asked everyone how their meal was, love that!!

Not a trendy breakfast place, but that's why I like it :)

Came here due to previous Yelp reviews. I agree on the service, er what service. Came here for Sunday brunch, they are located downtown by the Marriott. They must have been serving a large party, because a few of us, 3-4 parties were just left waiting at the lobby waiting to be seated at some of the empty tables, a few got impatient and left. I got to sit at the counter, so the server was fast to say hello and give me a menu. I had to look and ask for silverware, not too attentive, although there were only two of us at the counter. I had the eggs Benedict, it was over biscuits, yummy fluffy biscuits and a light hollandaise sauce with hash browns. Potatoes were crispy and good.
Cute place, good location downtown. 3.5 on food and taste, variety but a 2.5 on service.

Darn. It looks like I may have ordered the wrong thing. Came here for lunch and got the French Dip. The roast beef was super dry and bread tasted stale. The au jus was very tasty but there was not enough of it to make up for the dry sandwich. I asked to substitute the fries that came with it for a side salad and was very surprised to find an additional $2.99 charge. I didn't mind but it would have been nice to know I was going to have to pay almost 50% more for just wanting a salad instead of fries. Service was prompt and the waitress was friendly. My friend got the grilled tilapia with steamed broccoli and really enjoyed her meal. So, this place is definitely dependent on what you order.

This place reminds me a lot of Barksdales...but cleaner. It is a little bit divey with a small town feel. Definitely not something you would expect in downtown Memphis. It feels more like something I'd found by my lake house (probably because of the dark wood paneling on the walls). But that is a good thing!

The service is always friendly and you can't beat the prices. Just good old southern comfort food...but downtown! I really love having an early morning breakfast here, especially for business meetings. It is unique, cute, and quaint! Plus it looks like a step back in time!

After a four-year hiatus (and 63 years in business before that), the Bon-Ton Cafe re-opened last week.

I ate lunch at the newly resurrected Bon-Ton yesterday. I never ate at the original, so I can't speak to the menu changes, but I love that they've kept a lot of things, namely the amazing neon sign and classic stuck-in-1950 interior, the same.

The menu is a standard diner menu. It's nothing fancy - just sandwiches, salads and a daily special - but it's classic and inexpensive (there's nothing that costs more than $10 on the lunch menu).

I ordered the Bon-Ton wrap, which is grilled chicken, bacon, cheese, lettuce and honey mustard wrapped in a warm, flaky tortilla. The sandwiches come with a side of fries, chips or fruit, but I recommend subbing in a coffee mug full of tomato basil soup. It's worth an extra two dollars to have a cup of soup that's the exact right thickness, creaminess and basily-ness (which I know isn't a word, but this soup was good enough to make me want to make up words).

Right now, Bon-Ton is open for breakfast and lunch, Monday through Saturday. I've heard talk that they'll eventually open for dinner. I personally would love it if they were open late-night as an alternative to (or stop on the way home from) the bars.

I found this place by using Yelp. It's a great place!
I had a delicious omelet with THE BEST hashbrowns I've ever eaten! You get A LOT of food and the price is a good value.
The cook named Kenny even checked to make sure we were happy with our food!
The staff were very attentive and friendly.
Our waitress Stephanie & Tarus the manager were awesome.
I hope to visit Memphis again soon & I will be back.

The biscuits and gravy were so good. The words "oh my god" involuntarily slipped out of my mouth after the first bite.

I also had a side of bacon which was excellently prepared.

My dining companion enjoyed a biscuit breakfast sandwich. She reported cheesiness and flaky biscuitness.

Friendly, prompt service.

After reading a lot of both excellent and horrible reviews--admittedly most of the excellent ones--we thought we'd try out Bon Ton as it was only a short 8 minute walk from our rental. Yeah bonus!

Upon entering, we were greeted enthusiastically by a friendly and smiling waitress. We were sure this was going to be good!

It took another 10 minutes to get our drink orders in...hmmm...and then we placed our meal orders. After one of us ordered the chicken and waffles, our bubbly waitress warned us that they ran out of waffles (at 10:58 am) and the waffles would actually be toaster "eggo" waffles instead. No joke. We ordered a pancake with chicken instead.

The biscuits and gravy came HIGHLY RECOMMENDED. Okay that being said....here's the rest of the story....

After our order was put in...it was probably a good 30-35 minutes before our meals arrived. This added to the previously mentioned drink order, and we are now up to 45+ minutes of waiting for very simple breakfast food. Meanwhile, the restaurant is now half empty from the earlier breakfast crowd and some tables which arrived after us are now receiving food. What?

The chicken biscuit sandwich arrived...WTH!...$6.99 for a biscuit with a piece of chicken? Underwhelming and way expensive.

The biscuits and gravy LOOKED fantastic! The biscuits and gravy TASTED...weirdly seasoned and lukewarm at best. Damn this was a huge letdown. Even more of a letdown...I found several chunks of...wait for it....CUCUMBER...mixed in my sausage gravy?!?! Totally stumped by that. I didn't even ask the waitress as she was AWOL for the rest of the meal. But seriously...CUCUMBER in my gravy...you can't make this sh*t up.

We ordered bacon. They forgot to bring it out and later dropped it off non-chalantly.

I'm sure others have had far better experiences but this was a major miss today. Long wait+lukewarm food+warm drinks+weirdly seasoned and "surprise" additions to gravy=Mehhhhhhh!

Note: Our waitress (when we saw her) was the redeeming 2 stars to this experience.

Would've given this place 5 Stars but the hostess blatantly ignored me. Was it so strange I was dining alone? When I walked in, I told her I was dining alone and asked that if nobody ahead of me was going to eat at the bar that I would be happy to sit there. She just replied with "There's people ahead of you". Then walked away and I didn't see her for another 15 minutes and when I aproached her again she says "Oh, I forgot about you. You can sit at the end of the bar". So... I could've been sitting down and gotten my order in 15 minutes ago? Gee. Thanks.

Give yourself about an hour from walking in till you get your food on the weekends when they're busy. This place is packed for weekend breakfast from 7am-2pm. I got a cup of coffee and the infamous BIG SAMMY. The big sammy is a biscuit with fried chicken and sausage gravy poured on top. It was good. Very southern, filling (not gut busting) and made me belly all warm and happy. I was served by the manager and she was very nice and attentive.

Next time I'm in Memphis, I'll definitely return here! They also have your standard breakfast fares like eggs, omelettes, pancakes, and other great things too! It's also very affordable, delicious, homestyle cooking .