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Bumper repair
Auto steering and suspension repair
Auto frame testing
Rear-end damage
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About the Business
Business owner information
John B.
Products: Auto Paint, Parts, Used Parts, Batteries, Belts, Rentals, ,Mirrors,Glass Services: Collision Repair, Autobody Upgrades, Paint Stripping, Painting, Painting, Computer Diagnostics, Roadside Assistance, Tire Services, Battery Replacement ,Inspections,Estimates Specialties: Domestic, Imports, Collisions, Tow Services, Paint, Trucks, Vans,Japanese,European,Luxury,Sedans
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- Lloyd L.Big Spring, TX05Jun 3, 2022Updated review
Excellent repairs and a friendly staff to handle your vehicle, when it gets damaged. Completed work done in the shortest amount of time and the cost is very reasonable.
Helpful 0Thanks 0Love this 0Oh no 0Oct 23, 2019Previous reviewThey have done work on four of my vehicles over the years. No, I am not a bad driver, but people do like to run into me. Each time they fixed the vehicle, they did an excellent job. I was happy with the quality of the work, the service, and the cost. They are excellent at completing the job in the time they have estimated, it would take to finish repairing your vehicle.
- Baylee R.Big Spring, TX3972Aug 24, 2019
So we took my daughters car there, it's SAT for a month after I called my insurance & had a confirmed date of when repairs were approved. I have never been treated so poorly in customer service, front desk was awful, manager could care less & owner doesn't seem to care what is happening in his shop. I walked in to the office & saw beer cans in the trash can as well as my body work was wavey & paint seemed to be unbuffed. when I complained they said I already had the keys & they couldn't touch the vehicle with out more payment. WILL NEVER USE AGAIN.
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Todd B.
Feb 8, 2021
I would really love to see the invoice showing this vehicle or yourself were ever at our location on 207 Goliad St behind Shroyer Motor Company. I believe you have us confused with another repair facility.
- Mackenzie A.Garden City, TX12Sep 8, 2021
Do not ever bring your car here. They all suck ass and have no idea what they are doing. I hit a coyote and the repairs were said to only take two weeks. We went to pick it up and the hood wouldn't shut correctly and didn't close evenly on both sides, the second time we went to pick it up, we noticed that they hadn't replaced my fender when it was stated very clearly that it needed to be done, the third time we went to pick it up, the fuel line was dangling by my tire. They took it back in and "fixed it" and went I left, my car was very shaky and it felt like it was vibrating. It was also very jerky and seemed like it would accelerate and decelerate on its own. Not even two blocks away after leaving the shop my glow plug and engine light came on. So again we had to leave it at the shop. A couple of days later they called and told us that there wasn't a single drop of oil when the car had been brought it, but we had an oil change a few months before we took it in. They also told us they took it for a test drive and it drove very well, so it's clear they lied about that. Also, if there wasn't any oil in my car we would've known, the change oil light would've lit up on my dash, and if my oil leaked we would've seen a puddle of oil where I park my car. I'm pretty sure they drained my oil, forgot to put it back, and thought we'd be stupid enough to believe that it was our fault. They almost cost us a whole new engine due to their stupid fuck ups. After that, we ended up taking my car to the dealership we got it at and they had no problems fixing anything at all and I had it back after about a week and a half of being ilyt the dealership. Where as it was at big spring collision center for several months. Never waste your money here, they're horrible. You would be better off spending the extra money somewhere else. NEVER EVER LEAVE YOUR CAR HERE THEY WILL COMPLETELY DESTROY EVERYTHING AND BLAME THEIR FUCK UPS ON YOU!!!!
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Todd B.
Dec 7, 2022
We have tried to contact you regarding this review and fell as if you have the wrong repair facility. I would love for you to contact us or provide some proof that your vehicle has ever even been at our facility.
- Clay V.Gail, TX01Jun 5, 2019Updated review
Made a terrible situation much better with some communication. Thank you for stepping up and making it right!
Helpful 0Thanks 0Love this 0Oh no 0Jun 3, 2019Previous reviewHORRIBLE!
This place has now had our vehicle almost 2 months after my wife was hit by a drunk driver. No communication whatsoever the first month and a half, then the communication they provide sounds shady and like a bunch of lies. Were first told we were only waiting on a couple of things and the parts were "tough to find", then TWO weeks later, STILL haven't found those parts. Ordered the wrong part several times is also what we were told so apparently this place doesn't pay very close attention when it's time to order your parts. Be careful, lots of storms coming through the area and they'll leave your vehicle outside... probably so they can collect on another claim and fix your hail damaged vehicles next! This company had received over 8 grand and doesn't seem to be in a hurry at all because they have their money. Way to make a bad situation even worse Big Spring Collision..May 24, 2019Previous reviewOwner called and explained the situation. All we wanted was communication about our vehicle and he delivered. Thank you for making things right!
May 23, 2019Previous reviewSo far we are about 10 days past the date that we were told we would get our truck. We have now made more payments on the vehicle with it in BS Collision's "custody" than we have with it at our home! And we were told they were having trouble finding a certain part, but only AFTER we called several times. Very poor job of keeping us informed and does not seem to be in a hurry since they've already received our money and are collecting off hail damaged vehicles they hold hostage as we get through a terrible storm season. Really wish we would've gotten the same treatment as everyone else who left a good review as that was part of the reason we chose them after being hit by a drunk driver. Way to make a horrible experience worse BS Collision. Very disappointed!
- Lisa B.Atlanta, TX5141122Feb 6, 2015First to Review
I had not had my brand new 2015 Highlander 2 months when someone lost a hubcap on the interstate and it hit the side of my Toyota. It left a huge dent and took a chunk of my paint off the driver side door. A friend recommended Big Spring Collision Center. They had used them several times and really bragged about their work. They quoted me $650-$800 (my damage was bad). When I picked up my SUV a few days later (they had to special order my paint) it looked like new! They had washed and detailed my SUV inside and out not to mention matching my paint perfectly! The best part was when I went inside to pay they said my bill was only $605!!! Fabulous, professional workmanship and honesty and integrity rarely seen these days!!! I HIGHLY RECOMMEND THIS COMPANY!!!
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