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Review Highlights
“I had a blow out tire took it in today and upon arriving Isaac was attentive and fast to help me with my car.” in 21 reviews
“Helpful, thoughtful, kind and most importantly (in my opinion) they do NOT talk down to women.” in 11 reviews
“The store was extremely busy, Jonathan was able to squeeze me in and get me on my way in less than an hour!” in 20 reviews
About the Business
Uncover a trusted tire shop and auto repair destination nestled in the heart of Camarillo, CA. At Big Brand Tire & Service, we offer a wide selection of top tire brands, including Michelin, Pirelli, Nokian Tyres, Nexen Tires, BFGoodrich, and Summit Tires. Our skilled technicians provide comprehensive car repair services, from oil changes to tire alignments and more. Experience exceptional service quality and trust in our expertise for all your automotive needs. While you're here, immerse yourself in the natural beauty of Camarillo Grove Park or indulge in a shopping spree at the renowned Camarillo Premium Outlets. Don't miss out on our incredible discount tire offers. Visit us today and discover the Big Brand Tire & Service difference.
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- Christa D.Oxnard, CA01Apr 11, 2024
Convenient courteous knowledgeable Great Value and efficiently fast..who could ask for more
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Henry S.
Apr 12, 2024
Christa, thank you so much for your review! We are thrilled to hear that you had a positive experience with us. If you ever need anything or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
- 1399335Apr 5, 2024
My go to tire shop!. I recently got a nail on my tire on Monday morning and needed help replacing it and getting to work. I called them and they had the tire in stock and were able to switch it out and install it with an appointment at 12:30 PM.
I needed to get to work in Camarillo so it was very convenient that they offered me a free shuttle ride to work! Overall great customer service.
Also, the person who helped me out applied a discount to my tire without me even asking for anything which was awesome!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Henry S.
Apr 6, 2024
Francisco, thank you for choosing us as your go-to tire shop! We're glad to hear that we were able to help you out quickly and conveniently when you needed it most. Our team always strives to provide excellent customer service, and we appreciate your positive feedback. If you ever need anything else, please don't hesitate to reach out.
- Tracy M.Westlake, OH4631Jan 31, 2024
Great service and staff. My emergency breakdown on a Sunday afternoon went from nightmare to miracle!!!! I can't thank Monique and the rest of the team enough. Communication was excellent and helping me through the process was very comforting. Definitely recommend this shop for any service repair need. If wondering, there are still honest folks in this world!!!!
Sincerely,
Stranded motorist from Ohio!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Henry S.
Feb 1, 2024
Hi Tracy! Thank you so much for the amazing review! We're thrilled to hear that Monique and the team were able to turn your breakdown into a positive experience. We appreciate your recommendation and hope to assist you again in the future. Safe travels!
- Chris S.Camarillo, CA161May 18, 2024
Very nice and professional staff.
They repaired my flat tire on the same day without charge. Awesome!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Henry S.
May 20, 2024
Hi Chris, thank you for your kind words! We're thrilled to hear that our staff provided excellent service in repairing your flat tire promptly and free of charge. We appreciate your feedback and hope to see you again in the future for all your automotive needs.
- Megan T.Los Angeles, CA0135May 20, 2024
Very friendly and considerate. Will fit you in as best they can. Clean and pleasant waiting room to sit in. Fair prices. Will tell you what needs to get done but won't try to upsell you. Have gotten my oil changed here twice, and my mom comes here for her cars too. Would recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer L.Oxnard, CA48217May 19, 2024
I walked in for an oil change on a Sunday afternoon. The young man behind the counter was polite, helpful and went over and beyond to help me. I will be back again because the service was great, the location is convenient and so are the hours.
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Henry S.
May 20, 2024
Jennifer, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided you with exceptional service during your visit. We look forward to welcoming you back for your future automotive needs. If you have any further feedback, please don't hesitate to reach out to us at henry@bigbrandtire.com.
- Keri P.Simi Valley, CA0155May 15, 2024Updated review
Excellent and quick service. Good communication from staff. Left satisfied. I will be getting my tired from this location in the future.
Helpful 0Thanks 0Love this 0Oh no 0Oct 31, 2022Previous reviewVery prompt and quality Sevice. Was helped by Jonathan. He provided excellent customer service.
Dec 28, 2017Previous reviewGreat price and customer service. Was helped by Juan and Ryan. Both were very helpful.
- 2832901675Jun 14, 2023Updated review
Service is usuallly good here but when they say your appointment is at 12, it usually means you check your car in and they'll get to it most likely within 20 minutes to an hour . But then depending on the service is usually done within an hour or 2.
Good thing there's a clean waiting area with a soda and snack machine to keep you busy. There's also a tv with remote.Helpful 5Thanks 0Love this 4Oh no 0Business owner information
Steve B.
Jun 26, 2023
Hi Marissa! We're so glad you had a great experience with us! We try our best to make sure everyone is taken care of and their wait is as short as possible. We're happy you were able to make use of our waiting area and we thank you for your kind words. We hope to see you again soon!
Mar 24, 2020Previous reviewHad my tires replaced here last month and an oil change done today. Their staff is very friendly and usually helpful if you ask the right questions. Huge plus is they price match ! I will definitely be a regular here for my oil changes .
- Hunter T.Oak View, CA289237Apr 1, 2024
Fixed my flat tire at no cost! Took a few hours to get completed, but that's probably my fault for not scheduling an appointment. Ultimately, I would definitely recommend going through them. Big thanks to all the people working there.
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Henry S.
Apr 1, 2024
Hi Hunter, thank you for sharing your experience with us! We're glad we could fix your flat tire at no cost. We apologize for the wait time, and we recommend scheduling an appointment next time for faster service. We appreciate your recommendation and look forward to serving you again in the future.
- Mr. S.Camarillo, CA5514343Aug 2, 2023Updated review
Never again. After years of being a loyal customer, referring my parents, mother in law and friends I am done.
I took our daily driver here, my fleet car... no more.
Scheduled a 3pm tire rotation. Called ahead to confirm they could take care of it on time. Arrived at 2:45 to check in. As of 3:40pm... nothing was done!
Get your act together! This location has gone down hill since the previous manager Greg was promoted and left.
An appointment is an appointment is an appointment. If you can't accommodate them, don't accept them. Period.
Wasted an hour of my time and still need my tires rotated. Thanks for nothing Big Brand.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Steve B.
Nov 6, 2020
Thank you! We are always happy to address any vehicle concerns! We appreciate you continuing to choose Big Brand for all of your needs. We will be sure to pass along your kind words to Greg and the rest of the team!
Oct 20, 2020Previous reviewGreg and the team here are top notch.
They remember me each visit, just nice to know they care enough to know their customers.
We've had our alignment checked, new tires, tire rotations and more done here.
My mother in law had a blowout, the team took care of her, and gave her a great price on a replacement. (Tire that blew was nearly new).
I had an issue getting my tires rotated, the team gave took care of me and came in before opening to make sure I was taken care of.
You won't go wrong taking your vehicle here. Fair prices, good work, and friendly people.