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About the Business
Business owner information
Kathy B.
Specializing in the design and construction of inground swimming pools and spas utilizing ECO friendly equipment
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- Ryan H.Cypress, TX05Jan 31, 2014
Kathy was very helpful during the pool estimating phase.
She was very knowledgeable and provided practical recommendations rather than pushing high priced features.
I would recommend working with her if you are looking for a pool in the area.Helpful 0Thanks 0Love this 0Oh no 0 - Cindy H.The Woodlands, TX70111380Sep 7, 2011First to Review
You want a beautiful pool built? Call Kathy Best at Bestbackyardpools. She built my pool and was wonderful to work with. She and her staff answered all of my questions, Kept me informed and was always on time. Her staff was supervised and did an outstanding job. Her price was very competitive but the end product was just beautiful. She explained every step of the way. Finished on time. I would highly recommend her. Her website is http://www.bestbackyardpools.com
Helpful 2Thanks 0Love this 0Oh no 0 - Brandi G.Magnolia, TX40121Aug 14, 2014
Pretty sure they don't want a sale. My husband just called Best Backyard Pools in hopes of getting a quote and the lady he spoke to was anything but helpful. Had no interest in sending anyone out and with the poor attitude I can only imagine the level of service that would come. Needless to say - they have lost any opportunity to gain us as a customer.
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Kathleen B.
Jan 23, 2015
I am stunned by the negative review from Brandi G. as I don't know who she is. She says I spoke to her husband and was rude. I don't recall the conversation and it is totally unlike me not to be very kind on the phone. I even help people who call me with questions even if I can't help them. The only reasons I may not agree to come out to someone's home are if they are outside my building area; they have a wish list unrealistic to their budget or want a pool for a price that I cannot accommodate; they do not possess a survey of their property or won't get one; or want a product I don't sell. Even when I am booked up for months in advance, I will warn people of that so they can make the decision if they can wait for my availability. I regret someone has a negative view of me and I do apologize if you called me and found me unresponsive on that day.
- Jesse U.Spring, TX05Sep 7, 2014
I would highly recommend Kathy Best and Best Backyard Pools. During the design and proposal process she was extremely responsive, made great suggestions, answered questions honestly and was fair in her pricing. She guided us in rerouting utilities, sprinklers etc and provided us with recommendations for contractors. Before the build started she provided us with a very details outline as to what to expect during the process and made herself available to answer any questions we had. Once the build started not only did she stay on her timeline but exceeded our expectations and finished our pool in 2 weeks. Her project manager was onsite every day and also made himself available via phone when we could not be here to answer questions. Every crew was very respectful of our property, our family and an overall pleasure to work with!
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