Highlights from the Business
Locally owned & operated
Certified professionals
12 years in business
Family-owned & operated
Photos & videos
Services Offered
Verified by Business
Refrigerator Repair in 7 reviews
Dishwasher Repair in 2 reviews
Dryer Repair in 1 review
Cooktop Repair
Electric Appliance Repair in 5 reviews
Freezer Repair in 2 reviews
Appliance Installation
Garbage Disposal Repair
Review Highlights
“Owner is Robert, his father Victor serviced our old Whirlpool dryer-- he "grew up" with the older appliances.” in 12 reviews
“For the last 8-10 years I have been working with AV Appliance on my wine cooler, sub zero refrigerator and Stove.” in 3 reviews
“Through their new system we were able to schedule an appointment for the next day.” in 2 reviews
About the Business
Business owner information
AV A.
Call us for same day service in the NYC area, we are an A+ rated repair company. Our objective is to provide the best service at reasonable prices. We specialize in refrigerators and ovens and do carry most common parts for fast repair. Brands that we do are Ge, Sub zero, Viking, maytag, whirlpool, jenn air and many more.
Location & Hours
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Recommended Reviews
Overall rating
23 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Bree S.Manhattan, NY061Aug 24, 2022
Called Robert regarding a error code from our 16-year old washing machine. He was very thorough and honest about what the repair would cost and recommended that we get a new unit instead, which was confirmation for what we were thinking originally. We appreciate the great customer service and will contact him moving forward regarding appliances!
Helpful 0Thanks 0Love this 0Oh no 0 - Ebie F.New York, NY31394Jan 27, 2021Updated review
Update: I have used AV Appliance four times now. Each with perfect results. Most recently Robert fixed the ignition on my Kitchenaid gas stove. In the past he has replaced the board on my GE fridge, replaced a baffle, and repaired a water hose. In each case he was on time, arrived with the pets he needed (I guess based on the quick description given on the phone), and charge a very reasonable fee. This is a great "go to" appliance repair outfit. Robert know his stuff. Recommend very very highly.
Helpful 1Thanks 0Love this 1Oh no 0Jan 24, 2017Previous reviewUpdate: I have used AV Appliance four times now. Each with perfect results. Most recently Robert fixed the ignition on my Kitchenaid gas stove. In the past he has replaced the board on my GE fridge, replaced a baffle, and repaired a water hose. In each case he was on time, arrived with the pets he needed (I guess based on the quick description given on the phone), and charge a very reasonable fee. This is a great "go to" appliance repair outfit. Robert know his stuff. Recommend very very highly.
Jan 11, 2014Previous reviewI found AV Appliance doing a google search. Our ten year old GE Profile fridge had been fluctuating in temperature and was getting warm. The freezer was creeping from 5 to 10. When it hit 15 I called.
Robert came out within an hour on a Friday afternoon. We pulled the fridge out from the cabinet, no easy task, and he set to work. The condenser was charged and the area cleaned out. The bill of $260 was a whole lot less than I expected. I waited to do this review until a good bit of time passed. Now I can tell you that their simple fix worked. Like a charm.
That's what five stars is for, right!! - Michael P.Harrison, NY1887Feb 17, 2020
The freezer in our garage stopped working after only 3 years! Needless to say, we were very frustrated and disappointed. We found AV Appliance services through an internet search after reading so many positive reviews.
Victor came the next day after we made the appointment. After a quick look at the freezer, and a long time defrosting the issue, Victor was able to fix it for a reasonable price. Fingers crossed, everything has been great so far. Victor showed us what to look out for to prevent this issue from happening again.
Will definitely use these guys again when we have issues in the future!Helpful 0Thanks 0Love this 0Oh no 0 - Juliana L.Manhattan, NY0101Aug 23, 2021
No one wants to wake up in the morning to find that everything in their 13-year-old GE Profile refrigerator/freezer is completely warm! We pulled it out and cleaned the compressor coil, but no luck--decided we needed a professional to take a look. I made a number of phone calls and AV Appliance Services picked up right away and they were able to send someone THAT SAME DAY (for a reasonable visit fee). The repairperson found that the fridge relay had gone kaput and he was able to replace it on the spot and get the fridge running again. Such a relief! If we have any issues in the future, AV Appliance Services will be my first call. Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - C.O. M.Manhattan, NY79910Apr 29, 2019Updated review
These guys are terrific and I love their new appointment system. Our almost-30 year old stacked washer/dryer unit was leaking. Through their new system we were able to schedule an appointment for the next day.
Robert, the repair guy was up front and honest about the cost if we went ahead with repairs. It helped us make an educated decision.
AV is reliable and honest. Very much appreciate it!Helpful 0Thanks 0Love this 0Oh no 0Dec 4, 2018Previous reviewThank you, Victor for fixing our 20+ year old Whirlpool Thin Twin! He had come by years ago for another repair (let's face it, this baby is old...) and today remembered us and the machine. He was professional, informative and punctual. Our machine is back up and working fine. I highly recommend AV Appliance for repairs and will ask them to come back soon to look at our oven which is from the 1930s and only broils. So happy to have a great company that does such great repairs.
- Michael D.Midtown West, Manhattan, NY05Nov 26, 2018
My Wolf range needed two igniters changed after the oven stopped working on Thanksgiving. I checked Angie's List and found AV Appliance Service had a very high rating.
I called and was given an appointment on the following Monday.
Robert, the repairman, called first and then arrived at the appointed time and was quick and efficient and very friendly.
The price was fair and I would recommend him to others.
M DaneHelpful 0Thanks 0Love this 0Oh no 0 - Morgen S.New York, NY0116Feb 22, 2020
For the last 8-10 years I have been working with AV Appliance on my wine cooler, sub zero refrigerator and Stove. They have ALWAYS been remarkable! On time, super nice- EXPERTS on all of my appliances and even recently when Sears started using 3rd party techs, and couldn't fix my Kenmore Dryer, I call AV and asked if them could help- they came the SAME DAY and fixed everything! I will NEVER use another appliance service company and I can not recommend them highly enough. Family owned shows- they have so much pride in their work!!
Helpful 0Thanks 0Love this 0Oh no 0 - Frances M.Bronx, NY05Jun 21, 2019
I gave 4 stars instead of 5 because the repair person was a half hour later than expected and did not notify me that he was running late. Robert immediately identified the problem with the refrigerator and repaired it quickly.
Helpful 0Thanks 0Love this 0Oh no 0 - Mari G.Brooklyn, NY0272Oct 2, 2020
Fixed my oven quickly and at a reasonable price. I would gladly use this company again.
Helpful 0Thanks 0Love this 0Oh no 0 - Amelia G.New York, NY016Jun 13, 2019
Responsive and responsible. Owner is Robert, his father Victor serviced our old Whirlpool dryer-- he "grew up" with the older appliances. Fantastic outcome, he knew immediately--checked the two options he considered might be the problem and within an hour, all was working 100%.
Very thorough, respectful of the surroundings, cleaned behind the stackable washer/dryer of old lint/dust, and altogether straightforward.
Terrific and honest.
Not inexpensive, but didn't take me for a ride either. That's worth a lot!
Highly recommend.Helpful 0Thanks 0Love this 0Oh no 0