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“On my way to Grand Rapids for work I got rammed by a deer on the highway.” in 2 reviews
“Friday morning I called one other shop as it was closer to me but he didn't give me a good vibe and was less than helpful.” in 2 reviews
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About the Business
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Michael M.
We are a full mechanical and Auto Body repair shop proudly serving the Grand Rapids area since 1936
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Recommended Reviews
Overall rating
19 reviews
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- Sarah W.Chicago, IL134Jan 7, 2022
I'd just go hang out with these guys--seriously such a kind, honest crew there. Fix the problem at hand without taking you for a bunch of money on other things. Also great to chat with while you wait on your car!
Helpful 0Thanks 0Love this 0Oh no 0 - Ali M.Galveston, TX1147123Feb 1, 2022
These guys are the real deal, and they know what they're doing. They are extremely honest and reasonable with pricing. I would trust these guys with my car any day. Have used them twice already, and I'm very happy with my service. Strongly recommend.
Helpful 1Thanks 0Love this 1Oh no 0 - Michaela S.Ada, MI01Apr 13, 2022
Highly recommend Auto Fixit Body Shop for all your auto repair needs. About 5 months ago, I had my alternator replaced by another repair shop and it has been acting up again. I requested quotes for the repair on Yelp and Matt responded very quickly to all my questions and we were able to schedule a repair a few days later. I brought my car in right when they opened and within 2 hours, they had it ready with the repair completed under the quoted price, Matt walked me through exactly what the issue was and the details of what they installed as well as the warranties on the parts. Awesome customer service and value!
Helpful 0Thanks 0Love this 0Oh no 0 - Joshua K.Mount Airy, Cincinnati, OH54391Nov 19, 2018
On my way to Grand Rapids for work I got rammed by a deer on the highway. It did significant damage but luckily I'm alive. I know car body repairs usually take days so all I needed was something quick to hold my side view mirror in place to make it back to Ohio. My side mirror would bang against the side of the car and window when driving on the highway. The guy working was extremely helpful and nice and offered to super glue and and put some electrical tape around the mirror to hold it all together. They got me in and out within 30 minutes which I thought was amazing for a walk in. He understood I just needed to get home before I can get a full body service for the damages. I definitely would recommend this place to anyone in Grand Rapids!
Helpful 1Thanks 0Love this 1Oh no 0 - Mitch H.Grand Rapids, MI1141Jul 16, 2021
They did a great job for a reasonable price. Had a few scratches on my bumper and they were able to get me in within about a week, and had the car back to me two days later. Pretty friendly service too.
Helpful 0Thanks 0Love this 0Oh no 0 - 652142284Nov 18, 2013
I came in to get my headlights fixed. I already had the parts and needed an install. Service was fast and the people were friendly. In the end, the owner Michael Hoogerheide decided not to charge us but just had us tip the mechanic. My estimate at the dealership was around $200 and by contrast, the install at Auto Fixit cost me $25. I left feeling like a rock star.
Helpful 1Thanks 0Love this 0Oh no 0 - Rhiannon S.Grand Rapids, MI473532Sep 6, 2017
I've brought my husband's car there once awhile back and the price for the repair was very reasonable. I've talked to Adam a couple of times and he is extremely helpful and informative. They also diagnosed a major issue in my van that I unfortunately had to get a new transmission re-built so they recommended a place that does a great job and is reasonable. So far, my experience with these guys is great. Their prices are fair and they provide great customer service!
Helpful 0Thanks 0Love this 0Oh no 0 - J S.Allendale, MI0691Jun 12, 2018Updated review
An auto repair shop you LIKE? Unheard of! But it's true!
So glad I found auto fix it. They are conveniently located at an intersection where I did not to see a stop sign obstructed by two utility poles (good job there City of GR)!
I was impressed with Auto Fix It. Friendly, informative, returns calls, provided a loaner car when insurance coverage expired. They even did a pretty darn good job of putting my car back together. What more could a gal ask for?
Two thumbs up!Helpful 0Thanks 0Love this 0Oh no 0Jun 10, 2018Previous reviewCan you believe it? An auto repair shop that everyone likes? Unheard of!
I do like this shop. They have been nothing but honest and straight forward with me. They let me know if a job is beyond their ability or equipment. They treat me with kindness and respect.
I will and have returned to the shop and have sent in some them referral business. - Lynn S.Traverse City, MI02Sep 28, 2017
So pleased with the service and repair job they did on my daughter's 2006 CRV. I had 2 other quotes for $1000 and $1300 and Auto Fixit was able to find a used door and do the job for $415. On top of that they bumped out another dent in the rear door, did touch up paint around the vehicle, and washed it inside and out.
Helpful 0Thanks 0Love this 0Oh no 0 - David L.Grand Rapids, MI36617Aug 26, 2016
If you're looking for a place to get some mechanical repairs done, Auto FixIt will do very nicely. I have had them repair my wife's car for years, and they've always treated her kindly and done a great job with mechanical repairs.
However, I would strongly recommend seeking other locations when it comes to paint work. After a chip (about the size of a quarter in the center of the door) appeared on our vehicle, I had Auto FixIt repair the door for $335. When the vehicle came back, the door was a clearly several shades off. I was told I should have the other door repainted, for an additional cost of $200, even though there was nothing wrong with the other door. The first door should have been color-matched correctly from the start. While the paint tech admitted that he "should have noticed" some previous paint work, he didn't and admitted rushing the finished job because they got behind schedule. He also admitted that they didn't have a chance to look at the car door until they put it back on the car when my wife went to pick up the vehicle.
Lesson learned: this shop isn't up to par on painting and, sadly, I will now have to pay extra to have my vehicle door repainted. After years of satisfied service, I may also sadly have to find another location to service my vehicle as Auto FixIt was apologetic, but completely unwilling to solve the problem without an additional $200.Helpful 1Thanks 0Love this 0Oh no 0
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