Perch Agents

I had used them before in 2020 and had a great experience. But management has changed and there are new team members now. As soon as I signed up, someone called me three times in a row (without a local Austin phone number, so I didn't know who was calling) and texted. It is not urgent and there is no need to call me three times in a row. I blocked the number and will not be using them because that is way too overwhelming and not professional.

They reached out after I sent them a message, asked for my phone number to text me to further discuss and never heard from them again. Not the best customer service.

Recently moving to Austin and not knowing much about the area, I can say I was definitely overwhelmed with my apartment search. Trying to see the best rates, amenities and locations that fit within my search became extremely time consuming. Luckily I found Paul Freiwald through a Facebook ad for a property that I liked, and received a call from him within 24 hours.
Of nearly 50 property ads I responded to he was the only one that literally sent me a message back and called me within 24 hours - that type of urgency is definitely hard to find!

He called me later that day to chat briefly and then we later setup a time to meet next day. Throughout the entire process, Paul was extremely patient and thorough answering all of my questions. We saw two apartments and I applied for one I LOVED the same day. I honestly would've not found that apartment had I not met with Paul that day. I was approved and could not be happier! I highly recommend his service if you're looking for someone whose born and bred in the Austin area!!

I really don't know how they got these good reviews and if these reviews are real. But they just wasted my time. They made me go all the way to an apartment complex just to find out that they do not let anyone see their apartments! Then they said we wanted to meet you in person!

I moved to Austin all the way from Kansas not having a job or a place to stay, completely lost. And thanks to Amanda at Perch Agents I found my ide apartment in one week!! it is crazy how helpful she was and I highly recommend her and Perch if you wanna find your dream apartment!! Absolutely LOVED the experience!!

If you need an apartment please do yourself a favor and go see John. I came in with bad credit and an old misdemeanor. He went above and beyond to find a place that would work with me. Highly recommend!

I have been using a couple of them . You can find good ones but they have their commission only if you rent at that apartment.

We used Apartment Specialists - North Austin. Paul was great at helping us find exactly what we were looking for. Conducted all appointments via zoom and felt like we were able to get a good sense of location, aminities, and surroundings due to his dilligence in putting everything together. Once we arrived at the apartment we selected, there were zero surprises! It was exactly as expected. We could not have done it without Pauls help.

Locator Michelle Morgan truly winnowed the wheat from the chaff to find a few possibilities that my rather exacting criteria that are difficult to ascertain on mass-market apartment web sites. Then she gave me useful tips on the application process. I was lost before I worked with Ms. Morgan. Now I'm happy to have found a great new place -- moving day is tomorrow!

I don't leave a lot of yelp reviews, but Amanda was easily the nicest and most helpful real estate /apartment locator I have ever met. She answered when we called, showed us plenty of options and was extremely informational. Thank you for all of the help and info you gave us in our move to Austin!