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About the Business
Established in 1980. Applebee's Neighborhood Grill & Bar offers a lively casual dining experience combining simple, craveable American fare, classic drinks and local drafts. Now that's Eatin' Good in the Neighborhood.
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Overall rating
15 reviews
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1 star
- Jessica H.San Francisco, CA01Mar 21, 2024
We ordered over 50 wings every order was brought to our table cold! We were missing 5 orders of fries and artichoke dip. The server never checked on us after we got our food we were never offered any refills on our drinks! A house salad ordered with no tomatoes came out with tomatoes! The worst experience ever!! Only reason one star is because the bartender made some bomb drinks!!
Helpful 0Thanks 0Love this 0Oh no 0 - Pau S.McLean, VA2397Feb 11, 2023
Enjoy the food here. Service is very good. Our experience here has so far always been very satisfactory.
Helpful 0Thanks 0Love this 0Oh no 0 - rosie W.WV, WV081May 15, 2023
Love the food and drinks!! Staff is friendly and inviting!! Stop by and get some really good food!! And a few laughs!!
Helpful 0Thanks 0Love this 0Oh no 0 - Patty A.San Francisco, CA01Oct 15, 2022
The worst food I have ever had. The bartender was very rude. tried to make a complaint, but the managers wasn't willing to listen.
Helpful 0Thanks 0Love this 1Oh no 0 - Breanna C.Saint George, WV046Jul 23, 2020
With not many restaurants being open especially for dine-in this one was and it couldn't of been more perfect for a date night. The service was great, the food was spectacular! A very clean restaurant & there amazing deals 2 for 20$. The appetizers are 1/2 off after 9pm. We will definitely be back again!
Helpful 0Thanks 0Love this 0Oh no 0 - Kim F.WV, WV01Nov 1, 2022
Worst Applebees I have ever been to burgers were completely Raw waited for over an hour paid $3.50 for bacon for a burger didn't even get the bacon I asked for mayonnaise for the burgers didn't receive it! Ordered one of the new burgers it was a double stack and it literally look like the patty was broken in half and made into 2 patty's it was just horrible and unbelievable that they would send something out that looked like that! sent the burgers back to be remade waited so long that we had to bag them up and when we got home and went to eat them the one burger completely has a hole in the middle of it and the other one looked like someone literally spit on it it was so slimy that we were afraid to eat it! No discount no nothing spent $50 gave a $10 tip and basically didn't get to eat anything but a side of mashed potatoes that was a side that came with the burger! Worst experience ever with Applebees and we wondered why the parking lot was empty when we pulled in now we know why! Sad sad sad
Helpful 0Thanks 0Love this 0Oh no 0 - Jim D.Des Moines, IA2966Jul 9, 2019Updated review
I've been coming to this place since the day it open. The first few years it was great due to the people behind the bar. It's been about 5 years and still can't get a good draft beer. They waste more beer than they sell. For the first 4 years I ate here 4 nights per week for 45 weeks. Service and food got so bad left and didn't stop for 2 years. Started coming back recently and the beer taps are a joke. Most of the Applebees in WV are poorly run. A company out of Ky owns them. Ate at the one in Beckley for about 4 years at the end it was horrible .
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Barbara T.
Aug 19, 2014
Thank You for sharing with us Jim! We're glad you are a part of our family and neighborhood!
Oct 16, 2018Previous reviewThis place place is on a down hill slide like all there other operations. Bartender is the worst part he is clueless. Don't have a lot of the items you want to order. They will be tearing this one down soon like the one in Beckley.
Jul 22, 2015Previous reviewThe bar area at the Applebee's in Elkins, Wv is a great place Ariana does a great job. We'll run and clean..
Aug 18, 2014Previous reviewThis is a great place. All the bartenders do a great job!!!!!! They have a great management staff. They know how to keep the customers happy.
- Courtney R.Buckhannon, WV59Jun 18, 2017
The Applebee's located in Elkins had terrible service. While we were seated immediately, we waited at least 5 minutes for someone to ask us if we wanted drinks. A young man asked us, then a lady asked us. We told her someone already got our drinks, but we'd like an appetizer. She told us then we could just wait for the other server. Very rude staff. I was also charged 75 cents for cheese that came on my burger. They also did not put my lettuce, tomato, or onion on it. Over all terrible service here.
Helpful 0Thanks 0Love this 0Oh no 0 - J H.Fredericksburg, VA0114Sep 14, 2019
I am very pleased with my food, more pleased with the service. Cheap, fast, good... I will definitely return to this place. No negative issues here.
Helpful 0Thanks 0Love this 0Oh no 0 - Jackie C.Montrose, WV01Jan 31, 2016
Ever since Applebee's has 'updated' their menu, and their interior design, etc.. it has gone downhill. We used to enjoy their food, and atmosphere. The changes seemed to be for the worse, we won't be customers there anymore!
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Barbara T.
Feb 1, 2016
We're sorry to hear that Jackie! Could you please call our guest services line at 888-592-7753? We would love the opportunity to talk with you about your experience.