Review Highlights
“The upgraded pedicure is $35 which is more than some places, but it has tons of extras and even includes a hot stone leg massage.” in 2 reviews
“I wanted to give an honest review after they have had new management.” in 2 reviews
“Sara is heaven sent as her nail designs keep my nail game on point even when I just want something simple and chic.” in 4 reviews
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Overall rating
54 reviews
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1 star
- Kris R.GA, GA022Aug 19, 2023
I just got a full acrylic set at another place for the first time in 5 years and they did a terrible job. There are tiny holes in my nails, my lines are not even coffin shaped, he did not make the nail look straight or neat at all, he literally missed steps doing my nails, my nails are not even the same length.
I will never go to another nail salon again.
They are quiet but sweet, I've been going for years and I don't feel pressured to talk to them, I know they will do an amazing job every time. They get my lines straight, no tiny holes in my nails, they are all the same length, they all look the same and symmetrical, and they look straight and neat. It's the little things. I could not recommend them enough.Helpful 0Thanks 0Love this 0Oh no 0 - Lisa T.San Francisco, CA01Feb 25, 2024
I have been going to this nail salon for years. They are amazing and their customer service is impeccable. They always aim to please and do an outstanding job! I moved away for 2 years and am now back in the area. I sincerely missed them! So glad to be back!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Jeconias S.Milton, GA122Apr 6, 2023
Today I went to apple nails salon in Cumming location and I got 2 types of nails in love with them Sarah she always made the best and great services
Helpful 0Thanks 0Love this 0Oh no 0 - Raquel S.Ocala, FL01Feb 1, 2023
I am very happy to be able to have my SNS nails and pedicure done by individual that love to help people feel good. My nails always look great!!!! I'm so glad to be closed by to recieve great customer service. I didn't have to travel to far to recharge
Helpful 0Thanks 0Love this 0Oh no 0 - Nancy M.GA, GA01Jun 8, 2023
by far the best place ive gone too!! they're fast and very friendly people. ive been coming here for a while and ive got to say theyre my go to's. thank you so much for the great experiences you always give me !
Helpful 0Thanks 0Love this 0Oh no 0 - Agaisha G.Fort Mill, SC28419Jul 12, 2022
This is the worst nail experience I've ever had, and I've had my share. I thought I would like this place, but I couldn't have been more wrong. I understand doing nails is art, so when someone critiques your work, you take it personal. However, if I'm paying for a service, I'd like the work to be done to my liking and done right. I had ask several times for my nails to be cut down to my desired length and filed evenly, as they weren't cut down enough and unevenly filed. I could tell Sara, the nail tech did not like this, but I didn't want long and uneven nails. She gets the filing and cut right, then she polishes over my cuticles a time or two, but I was paying attention and was able to ask her to remove the polish from my cuticles before curing them in the UV lamp. At the conclusion of the service, I noticed my nails had little raised bumps and black dots on them, air bubbles. Because I was in a bit of a rush and needed to go on to my next appointment, I didn't mention it. I figured I'd come back later to have them fixed. This was my mistake, I should've pointed it out right then and there. Mind you, I am a bit of a perfectionist, but I can let a mistake on 1 or 2 nails slide. However, if it's more than that, I can't. So, I decided to go back that evening when I was free because pretty much every nail had the raised bumps. I called before going back in and explained what the issue was. When I got there Sara took a quick look at my nails and said, "I don't see what you see," with an attitude and acted as if she didn't want to fix my nails. She then told me to show my nails to another customer and have her determine if there were issues. What? Who does that? So I did, and the customer said she was old and couldn't see very well but if I say there are issues then there are issues. This was my point too. I wasn't even asking for the whole nail process to be redone. I just wanted her to buff off the top coat and apply another layer of polish to mask the imperfections some. Sara didn't want to do that. She offered to polish over 2 of my nails, she didn't even buff them or anything. She just put polish on top of my already cured nails without even wiping them on off first, which she made matters worse by getting little fibers in the polish. I told her I wasn't satisfied with that and that more than 2 nails were messed up, to which she responded, "I don't see it! Go ask anyone else in here and they won't see it either." So, I went
to another customer and asked her to feel and take a look at my nails. She says, "oh yea, I can tell from the ripples in the polish that they're not smooth and there are bumps and air bubbles too. I feel it." Sara is now looking perplexed, but still not wanting to fix her mistakes. So she then says, "I see why you left one place and came here." Backstory, when I first started coming to this nails salon (this was only my third time) I had had a really bad and bloody experience with a nail tech I tried once in the area. That comment was really insensitive and upset me so, so I got a little emotional (teary emotional) about the way I was being treated in this place that I'd already paid my money to. I was being very kind and polite about having corrections made to the work that had been done, and i was being treated like I don't even know what, but it was very embarrassing to have to go back and forth with her and have other customers brought into the mix just to get the service i paid for. Sara mentioned that I should get powder instead of gel because this doesn't happen with powder. It shouldn't happen with gel either if you're doing it right. It hadn't happened with her work before. Then she says it could be polish too, but still didn't offer to correct anything or refund me. So, I apologized to the customer for getting her involved and let Sara know that it was very unprofessional for her to even have me ask other customers rather than fixing the work that I was unsatisfied with. I asked one last time if she would fix my nails and she said no, so, I asked for a refund to which now the male that works there responds "you aren't getting a refund." At that point I was uncomfortably emotional and decided to leave. I will never return here again. I'm not one of those "the customer is always right" type of people, because I know that isn't always true. But, in this case, take a look at the photos of my nails and you be the judge.Helpful 0Thanks 0Love this 0Oh no 0 - Nina S.Cumming, GA014Nov 25, 2020
I absolutely LOVE everything that this establishment does. Sara is the best nail technician in the world I swear ,and I know this because iv been getting my nails done by her for over 3-4 years. It's always clean ,fast ,and safe most definitely Worth every penny .
Helpful 0Thanks 0Love this 0Oh no 0 - Addison T.GA, GA01Jul 31, 2022
Sweet environment hardworking staff polite, and very talented in there work I highly recommend this salon if you want the best designs in Cumming it took me forever to find a salon that actually cares about what your sets look like walking out of the door.best salon in Cumming I have been to so far!!!
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