Another Broken Egg Cafe

Update: got an email with the following generic apology on 8/21/23. No further follow up. This place is outdated, unkept, and has poor service.

"Good afternoon Huong,

Thank you for providing us with your contact information, as requested. We appreciate your patience and understanding as our team is committed to diligently addressing each guest individually, ensuring that you receive our undivided attention. We have forwarded your feedback and contact details directly to our cafe team, and you can expect to hear from a representative shortly.

In the meantime, if you have any questions or concerns feel free to reply to this email thread.

Thank you,

Guest Relations Team
Another Broken Egg of America Franchising, LLC
www.anotherbrokenegg.com"

Just ate here today. Ordered the Deep South biscuit sandwich. There was a piece of plastic in my food. I reported it to the server and still had to pay for it. I won't go back.

So once again this restaurant never ceases to disappoint. We used the online "get in line" service. Placed my name, and it told me I'd be in line and seated in 15-35 minutes. Finally get to the restaurant. They find our name and tell us we will have to wait another 35 minutes to be seated. Then the young girl who was helping us got an attitude. I don't understand why we have a waitlist to get in early if it isn't going to be used. Why can't you all use what you're advertising? Thanks but no thanks. Just avoid this restaurant.

Seating was very convenient as we booked online to be placed on the waiting list! I ordered the hash brown Benedict and 2 mimosas( 1 strawberry and 1 blueberry)!!! We were a group of 6 and our waitress didnt miss a beat taking care of us!

The server was nice and the food came out quick enough.
The food was not good and did not look good. The eggs benedict barely had any onions or sauce. The sauce was pretty bad. The grits were not salted and didn't have butter.
The restaurant itself seemed clean. Limited sugar and creamer for coffee. Out of to go utensils.

This was such a great experience! Everything tasted delicious, we got our food quickly, and our server Jemiracle was amazing! Would definitely return in the future. If you go, get the biscuit beignets - they're incredible, and the honey marmalade is to die for.

The service was poor at best, part of our tables order wasn't brought out. The appetizer never arrived, and when we asked to cancel it, the waitres brought it out anyway even though the meal was almost finished. Our coffee wasn't refilled, and no condiments were brought with the meal even after asking. Spending this much for breakfast, you would expect a better experience. The last experience wasn't great, so we thought we would give it another try, but this time was worse. None of my family are one to complain, but we really hate to lose a nice breakfast place in such a nice area to poor staffing choices.

I remember this place as once being good.

I'm not sure if I'm mistaken or if it got worse.

Seating process is disorganized

Food is below average

The service was great, the ambiance was thought out. The outside dining area was adjacent to the central water fountain. Average wait time, the food was great as expected. We did get a 1 of 1 specialty drink made for the table. Would recommend and you will too.

The wait is ridiculous. Two hours to seat one person. They sat down a lady with more people who cut in line. The food was warm. I figured that the wait was long because there were no tables but there was plenty. I figured the food was going to be out of this world and it wasn't. It was overrated and got cold quick. I'd rather go to Waffle House where the food is hot and fresh and the wait isn't two hours. The waitress was fantastic but the staff in the front had no sense of urgency to seat people. Needless to say I will not be returning.