Andy Mohr Ford

they cheat on me!
I find a 2023 new Orange Branco Raptor at Car.com and send a message to Andy Mohr Ford to check if the vehicle still available. They emailed me said the vehicle still available and look forward to serve me I book an appointment with them before I drive there! because it take
me 45mins to be there! After all trade in price and Financial part all paperwork fill in about 2hour! After I tell them I do not need financial because of the high interest rate. The sale say he has to let manager know! after he come back he tell me the new vehicle has recall can not sold to me! I spend their half day! at last he told me that I am so mad! I barely not say one word! I will not go there
I will tell everybody I know to not go there
Finally I went Ed Mohr Ford in Anderson book a 2024 new Branco . Thank God!

Brian got us in right away for oil change .He was very pleasant , friendly and obviously competent ! people are very friendly and helpful The coffee is super good as well as cupcakes! Love the bathroom it is A +++ in the bathroom world! Smells clean and fresh, plenty of paper products and the santitary pads are a woman's touch. i love the soap, it smells so good and is smooth to your hands! I like the no touch concept of the faucet. I always like going to Andy's Also, Chris Stagle is the BEST

The service team here is excellent! They're very responsive and knowledgeable, they go above and beyond to help you out. They are slammed with car repairs and patience is needed to get worked in, I recently had to wait 1.5 weeks to get my undrivable vehicle in, once it got in they were still behind but they kindly loaned me a vehicle so I could get around. They don't normally do this and I was very happy to receive it. They fixed my car and it was covered power train warranty and I was pleased to not have to pay anything!

UPDATE!!!! My sister was told the car would charge up to 80 miles...LIE...LIE...LIE..my sister and her daughter went to take it back to pick out another vehicle since they would not give her ......her money back!!! Anyway they took my niece vehicle and the piece of poo!!! They live in muncie and it took them 6 HOURS due to the car only had 40 miles charge when they left and they stopped at fishers at a super charge and took 3...YES 3 HOURS to charge only to 35!!!!!! the first lot they took them to some of the vehicles were wrecked and some FILTHY with pennies and cds in them and FOLKS THESE CARS ARE ON THE SITE!!!! SOOOO BE CAREFUL what you DO!!!!!! and then they got her hopes up on a car that was over her budget!!!! COME ON!!!!!! she is on disabilty,single and on a very tight budget and all the want to do is be DISHONEST and get that PRECIOUS DOLLAR well over 8,995!!!!!!!!!!!! and OH I AM MISINFORMED!!! BY WHOM????????????????????????? try THEM!!!!!!!!!!! so is money so precious you are that terrible to someone like my sister??!!!! GOD HELP YOU!!!!!!!!!!!!!!!!! You are apparently NOT GOOD BUISNESS FOLKS as I have worked for many folks who are buisness owners and none of them have done this to their customers!!!! That is why they have never had a bad review as they treat folks like they would like someone to treat them!!! hmmmm now where does that saying come from??!!! LOOK IT UP!!!!!! in the MOST SOLD BOOK EVER!!!!!!!!!!!!

My military son broke down along the Highway with his F150. Had the truck towed to this dealership for what turned out to be a water pump and serpentine belt repair. I called the dealership service dept the day after it was towed in and was told they couldn't even look at it for 2 plus weeks. I explained that my son did not live in Plainfield and had gotten stranded,, they did not care and told me that if they made an exception for everyone they'd be 8 weeks out on service. All we wanted was at least a diognosis,,, they could care less.
I had to drive 3 hrs from home to pick up my son and tow his truck back to our town,, where the truck took a whole 3.5 hrs to fix at a local shop.
I've never been treated with such a lack of respect or crap customer service,, and we own 5 Ford products.

Bait and Switch. They had two vehicles posted online. When I got there on 9/13/23 (1.5 hour drive), they told me one of the two vehicles had a deposit on it. The other vehicle I came to see??? "Oh no, that price on Cars.com is wrong...it's a third party site..."

Folks, cars.com doesn't make stuff up. The dealership would have had to initiate the posting.

Jump ahead two days, the same vehicle that had a deposit (I don't believe this for one minute) is now reduced in price. Oh, poor Andy Morh!! Mean old Cars.com is changing the prices on your vehicles without our knowledge. DO NOT TRY TO BUY FROM THIS PLACE. DECEPTIVE, DECEPTIVE, DECEPTIVE.

Andy Mohr needs to stop making commercials and start policing what his dealerships are doing. But of course, that would require he actually gives a sh!t.

Absolutely would NOT recommend this dealership to anyone! I made an appointment to purchase a truck and confirmed the appointment the morning of the purchase day. Pre Approval was completed through my bank. I then proceeded to drive 2hrs to the dealership, only to be told that the used car sales manager had decided he wanted the truck and it was no longer for sale. The sales manager stated that these kinds of things happen often and that it's normal for someone to schedule an appointment and the vehicle not be there when they show up to purchase it. The dealership offered a $40.00 gift card to cover gas / travel expenses but never sent it and quit responding to my emails. Complete lack or customer service from Lauren in the online sales department and complete lack of professionalism from the entire staff.

Andy Mohr Toyota, sold a vehicle with a bad engine that was not inspected. Andy Mohr Ford made me pay 300 dollars just for them to tell me is had a bad engine.

Here is price gouging at its best raptor ford with a super charger. 167.495 for a truck. I got n build ur Owen ford raptor it nothing to that price with the super charger so price gouging bad o thought gmc was bad at least gmc it's a 2500 HD ultimate damn really. Omg n up to 2500 n on your trade I don't believe that at all I've got n 06 jeep wrangler with salvage title that a lie they won't or they will say well that is to old for what we usually deal with so don't believe what they say n there website it's a lie period. They all have that n there web sites it bull shit being honest with everyone. Price gouging hell yes big time all of them damn need a truck I'll go buy a Toyota geash!!!!!!!!!!!!!!!!!!!!!!!!!!!
the big three price gouging is really bad make you sick

DO NOT BUY A CAR FROM HERE OR HAVE ANYTHING SERVICED. worst experience dealing with this dealership! I was sold a vehicle with a bad motor, I was not aware the motor was bad and they tried playing it off as needing a gas cap or injectors cleaned, they played around with me about the issues so that we'd hit the 30 day mark. I finally found out 32 days after purchase from a different place the motor was bad and needed replaced, 6 grand!! called Andy Mohr and they said it's my problem now since I didn't pay an extra 4 grand for their warranty. worst mistake of my life buying from them!!!