Anderson Chrysler Dodge Jeep Ram

I was helped by Ronnie and JT and I am absolutely ecstatic about my new Jeep truck! I drove all the way from Huntington Beach California (5 hr commute) and it was all worth it. From the moment I walked in, they were super accommodating and showed me the car immediately. All of my paperwork and smog certificates were ready and waiting for me. I brought in the check and made my payment on the car. Whole transaction took less than 1 hour and I was in and out of the dealership with no hassles at all. One of the most painless transactions ever. I'll be coming to Anderson for all of my Jeep needs.

I live 15 min away from Huntington Beach Jeep (largest Jeep dealer in the country) and it was a nightmare experience. I refuse to work with them and would rather drive 5 hours to Anderson to buy my cars. Highly recommend. Thanks Ronnie and JT!

A very pleasant operator transferred my call to the service department. After ringing for a long time the operator picks up again. After repeating this several times, she transfers me to the service manager. Got voice mail and left my name and number. No returned call. Called the next day - had the same sequence of events. Time to look elsewhere for jeep service.

Worst experience I've ever had dealing with a dealership. I didn't go here to buy a car. I went there to get my oil changed. Four hours later most painful experience I've ever had all I wanted was a damn oil change. It went on and on and on, kinda like my review, give some local people a chance in and out in 20 minutes same price probably worth it

Be careful sharing your data with this dealership. They input a completely WRONG name on a credit app with MY SSN and now I have to expend a ton of time, energy and effort to get that removed from my credit reports. Lazy, sloppy and negligent work ethic in this day and age of website info hacking and ID theft! They don't even deserve the one star I had to give them to get this posted.

It's hard to find good customer service and knowledgeable people these days but Anderson delivered. I had a major problem with my 2016 Jeep Grand Cherokee. I have to give special thanks to the following people:
Mourgaan, service writer
Danee, service writer
James, Service Manager
Dana (He/Him) great Technition,
Cameron, Internet Sales.
In addition the front desk staff are very pleasant and helpful.
Again, many thanks to all.

I took my 2014 dodge durango To anderson Dodge because it developed a Noise I knew what the noise was a Rocker arm. I didn't want to fix it myself. The Durango ran perfect except for the noise. But when I got it back from them. After they replaced all the rocker arms and lifters, it didn't run, and it leaked oil all over the place. Never leaked oil befor .if I were you. I wouldn't bring my car out there. My truck has been back several times and nothing has been Resolved, they must have had my truck for over a month. My advice would be to call the one in bullhead or in Kingman. If you own a Dodge and need it repaired.

I'm not one to leave a review, but wow. Usually it's the customer that gets annoyed when the sales guys keep following up, but I'm trying to buy a 100K brand new truck from this place. As I'm about to place my order on my new truck, my salesman I won't mention his name has left for the rest of the week. And I'm here waiting for his call back to place the order.

I call again to speak to someone else, I get a voicemail. I call back again and ask to speak to a Manager, the manager tells me he will have someone call me, that never happened. Why am I going out of my way to give this place my business. There are so many other dealerships out there. It's the same price wherever I go. I just wanted to give my favorite city the business. What happened to the days when they would give you their cell numbers so they can always be reached until you close the deal. Like a real estate agent. So sad.

Tried to take my car in for an oil change. I see signs that say express service. But when I go to check in. The welcome and and ask if I had an appointment for oil change. I say no and they say well we can't service your vehicle but you can make an appointment be sure we don't want to work our workers too hard today. They need to change there signs that say service by appointment only.

Beware BAIT & SWITCH internet pricing on their trucks. You AGREE to the price, but then they add another $1500. & called it "accessories" Total BS!
And they don't honor the Chrysler offer of 0% financing, unless you pay ANOTHER additional $1500 for the vehicle, more BS! And obviously NO RETURN CUSTOMER LOYALTY AT ALL!
I bought a truck from them last year for nearly $70k, when we sat down to sign the final papers one of their crooked employees sat next to me & said that I actually needed to pay an additional $1,000. I said NO I WON'T. So he changed his tune and walked away. Minutes later he returned and pulled the SCAM on the young couple at the table next to us.
I will tell everyone to stay away from this place!!!!!!!!!

My Brother and Mother has Vehicles here. Somehow they always get treated like crap. The Customer Service Sucks here. The Snacks Freebies is a plus. Just fix the damn problem quit milking my Family...