AMC Freehold 14

I haven't visited this movie theater in years. During my last visit here, there weren't even reclining seats. It's nice to see that the seats have upgraded. However, this theater still has some old touches. I think it could use a full renovation and possibly upgrade to a dine-in theater. This area by the mall seems so dead, so I think upgrading this theater could bring some new life to it.

I recently attended a pre-screening of The Color Purple hosted by a local community organization. Due to this, I purchased my ticket through the organization. My ticket came with a large drink and large popcorn. When I arrived, I checked in with members of the organization and received my cup for my drink. One thing I love about AMC theaters are the Coca-Cola Freestyle machines. Peach Sprite is my favorite combo. After getting my drink, I headed inside the theater where I received my popcorn before finding a seat.

I really enjoyed the movie and had a great time. I'd just love to see some upgrades here.

Had a great time here. Came with two kids ages 9 and 3 to watch the BARBIE movie. After about 20 min my 3 year old became bored & started climbing all the seats. Thank goodness it was a 3:30pm movie so there weren't too many people around. The theater was clean enough -- not the cleanest but it wasn't terrible. I was able to buy tickets quick & took advantage of the 30% off movie tickets. All in all we enjoyed ourselves. The location of the theatre was a few short minutes from the mall which is a plus in my book.

Seats are crappy with rips on seats and arms. Come on AMC wipe the stains off the seats. Seats are not comfortable and some Dont recline. Theater definitely needs attention. Thumbs down.

The 1 star review is solely for having book ahead assigned seating readily available for online purchase. The theatre is pretty filthy especially the bathrooms. It looks like this theatre has not had a deep cleaning ever although claims of cleaning and thorough sanitation practices are posted up. The self serve beverage station is ALWAYS A MESS, this is not an exaggeration I've gone to the theatre when it was near empty and the beverage station was a disaster and staff members just standing around letting it remain filthy. I never see any staff member cleaning aside from the after movie sweep. As mentioned before the bathrooms are filthy, overflowing garbage bins, floors that are wet, sticky and greasy. Bathroom stalls soiled with urine, paper, used feminine products and even fecal matter. I have witness staff members go in to these filthy bathrooms and walk right back out without cleaning. Sinks, counters and disgusting hand dryers. The hand dryers have caked on dirt and grime.

Over priced snacks, beverages and food are a given at the theatre which I wouldn't complain about if the quality was equivalent to the pricing. The large popcorn size has been reduced, but being sold at a higher price and majority of the time the popcorn is either burnt or stale. There was a recent change in the nachos cheese sauce and my recent visit the cheese tasted sour and as my husband described it "the cheese tastes sour and rancid" the theatre used to serve Tostitos Cheese sauce or Tostitos salsa which never had this horrible taste. The curly fries are only good if the oil has been changed, half the time it seems to be fried in old oil. The massive pretzel is pretty good, but I will admit once it was still ice cold in several parts. Chicken tenders could be better sometimes it tastes like it is cooked in old oil as well but they're not the worst tenders I've ever had. I would give an extra star for food/drink delivery to your seats but on my last visit I witness a staff member delivery food in brown paper bags to EMPTY SEATS. Normally the staff is supposed to come back at a later time and await the customer's arrival.

The picture quality and surround sound is pretty good I'll give them that, but I cannot rate the theatre above a 1 star rating due to the lack of cleanliness. I'll consider changing my rating if they start cleaning.

This place is absolutely disgusting! What was once a clean and wonderful experience has now become run down. The bathrooms are filthy. I watched a man urinating on floor and no one bothered to clean it up. Most of the soap dispensers were empty. The carpets are totally ignored. Workers stand around doing nothing. The cup holders in the theatre's are filled with gum and liquid.

I'm sorry. Perhaps new management and training is needed. Otherwise, you won't see visiting again. Very disappointed!

This place never disappoints. As an AMC A-lister, I'm always coming back to see my favorite, Nicole Kidman, presenting each and every movie. This time around I got a small popcorn and an ICEE, where I mixed cherry and blue raspberry to get that blissful blend. Wasn't busy this time around, and probably for the better. Nice staff, clean theater, it's a shame only 4 of us were seeing the ultimate cinema: Magic Mike's Last Dance. Nevertheless, a good time. For whatever reason, always enjoy the ICEEs there the most, despite the typical movie theater prices.

There was great popcorn but employees were rude and mean also when I was watching my movie with my friend seats were ripped and on the ground was a mess absolutely disgusting

Theater smells musty, seats are torn, arm rest broke and there was trash in the cup holders.

Leather recliners, excellent sound, explosive pricing on snacks and a fusillade of crowd control PSAs imploring audiences to power down their devices and refrain from texting and twerking during the feature. Yes, AMC Freehold checks all the boxes necessary to be considered a modern movie going experience. However, one thing nags at me...

AMC promises enhanced cleaning protocols in response to the pandemic and yet all I see between showings is the same kid with a broom and a dustpan. No one is expecting laboratory levels of cleanliness and decontamination but let's get real about what's really going on... or not going on. AMC's "Safe and Clean" protocols seem like corporate eyewash. Even at a ballgame, the usher wipes your seat down with a dirty rag expecting a ten spot in return.

I'm not a germaphobe by any means but let's stop pretending these crowd caves are any more hygienic than they were in the good old days... say 2019. Two dusty stars.

This theater has gone downhill! The bathrooms are a complete mess! The chairs are dilapidated and destroyed. The Diet Coke in the self serve beverage station last night was not working. I asked for help and the attendant said it wasn't displaying it needed to be changed and stated maybe the ice was affecting the taste. This used to be the best place to come watch a movie and now it has completely made me not want to go to the movies at all! I contacted AMC directly and nothing so I guess no one cares about good customer service at this location.