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“Gary responded promptly, gave me a great quote, but most importantly, they could get the project done the next day.” in 6 reviews
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About the Business
Established in 2003. We opened up an Alphagraphics franchise in San Marcos in 2003 with the goal of providing superior customer service to local businesses in North County looking for quality printing and marketing services.
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- Melissa S.San Diego, CA067Apr 3, 2024
I just went into AlphaGraphics in San Marcos California and the older woman with long gray hair did not even the smile. I was supposed to be getting a quote for my adult coloring book that I spent a year drawing and she didn't even pull out of my drawings she just looked at the corner of one of my drawings and, she didn't seem excited to meet me or excited about what I'm publishing. The vibration that I got from her was very negative. The girl next to her was smiling at me and looked like she really wanted to know what I was publishing and like she really wanted to see my artwork but yeah it was a really terrible experience and I didn't expect that when I walked in there to get a quote so I am willing to go back if I can be seen by a different person that has some cheers and pep and smiles but what I received fromthis older woman was just pure gloom.
oh, and when I asked her if they do print on demand, she looked at me like she didn't even know what I was talking about so yeah no I'm not gonna be going back thereHelpful 0Thanks 0Love this 0Oh no 0 - Evan P.Carlsbad, CA4088827Feb 7, 2024
These guys really came through for me. I did not have a lot of time to produce printing for a trade show and not only were they competitive but their service was just a pleasure. I really appreciate this team. I won't go anywhere else for my printing.
Helpful 1Thanks 0Love this 0Oh no 0 - Tom S.Newport Beach, CA07912Apr 4, 2022
Have used them for a couple of jobs - they are friendly and do decent work but understaffed (especially graphics review even if you give them a file ready to go) and have missed a couple of deadlines which are critical for my business. Cannot recommend them unless you have an extra week to allow in your timeframe.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Min E.
Apr 5, 2022
Hi Tom,
We do not recall missing any critical deadlines for any of our customers Our overall on-time rates are over 98%, so please contact us directly and that way we can figure out what went wrong
in your specific case.
Thank you. - Lauren H.Palm Springs, CA214111Jul 18, 2022
I was panicked trying to get business cards printing very quickly and with zero knowledge on how to do so... this company was so helpful and the turnaround time was incredible. Turned out perfect. Thank you!!
Helpful 0Thanks 0Love this 0Oh no 0 - Vanessa H.San Marcos, CA849Jan 11, 2019
I own Hahn Design Studio. As a small graphic design studio, I help my small business clients navigate the world of getting their products printed and produced. My client had to have her marketing materials ready by Saturday for a large expo. None of my usual printers - local and outside the region - could print the materials on time or for a reasonable fee. I had never used AlphaGraphics, but I decided to ask them for a quote. Gary responded promptly, gave me a great quote, but most importantly, they could get the project done the next day. Shirley communicated throughout the entire process the status of my project.
My client said the quality is outstanding. I will definitely use them again, and I am already asking for another quote.Helpful 0Thanks 0Love this 0Oh no 0 - Valerie L.San Diego, CA849238280Feb 4, 2015
I could have not been more satisfied with their customer service and quality printing! Gary and Crystal were WONDERFUL! My company needed some brochures printed, and so I looked on yelp and Google for some services. I decided to go with this business because of their fast correspondence, quality printing, and competitive prices.
Gary and Crystal were so helpful and made suggestions on my design.They helped me selected the type of paper and guided me through the whole process. With their professional recommendation, the brochures came out so much better than I had imagined!
I HIGHLY recommend Alphagraphics San Marcos! I'm sending all of my friends and family to them!!Helpful 3Thanks 0Love this 4Oh no 0 - Karen L.Encinitas, CA0153Apr 4, 2019
Alphagraphics' work is great! We're a start-up with small print runs for packaging design, and Gary and his team did a fantastic job figuring out how to make it possible. They produced top-quality printed packaging. The process to get a project started, and then to reorder, is smooth and easy. Exactly what an entrepreneur needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Valeria M.San Marcos, CA892Jul 27, 2018
Alphagraphics goes above and beyond for their customers. We are a product company and get a variety of our printing needs done by Alphagraphics. Their prices are great but their customer services is above and beyond! Bryce Hamilton is a top customer service rep!!!! We are thankful for all his dedication to our account even when we call him needing something yesterday!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Marina M.Oceanside, CA875361Oct 8, 2014First to Review
I work at an office nearby and we've placed a couple of orders with Alphagraphics for customized pens. Since our initial inquiry, the local Alphagraphics team has been very professional and a pleasure to work with. Gary and Shirley are both great. They respond promptly to questions (even if you have a million of them) and are always very nice. Not only are the prices competitive, but they were able to whip out an order of pens within a short amount of time which allowed us to take advantage a short notice marketing opportunity! That was great.
I think I can speak for our whole office when I say that we are greatly appreciative of the quality and speed of services at this Alphagraphics location. We are hoping to expand on the variety products we order through them. Quotes are in, now we just have to make a decision! :PHelpful 0Thanks 0Love this 0Oh no 0 - Alexis C.San Marcos, CA243564Dec 10, 2015
I chose Alphagraphics for a project with the company I work for. The entire staff was patient and professional as we worked through our design to get to our final results. I could not be happier with the level of service we received. You have won our business, all of our business cards are now printed with your company and any of our banner needs will be purchased through you as well. It is especially great to be supporting a local business owner.
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