Accurate Auto Repair
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Review Highlights
“The work was done well and on time, price was fair, and Vinnie (owner) was courteous and efficient.” in 4 reviews
“Vinny is so sweet and honest with his assessments and pricing - doesn't try to make your car seem worse than it is for profits.” in 6 reviews
“Very service oriented, friendly, efficient.” in 2 reviews
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About the Business
A local repair shop with over 26 years of auto service. At Accurate we take pride in our customer service and customer satisfaction. We are a full service Auto Repair center, specializing in brakes and working with both foreign and domestic cars. As a NAPA AutoCare Center we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to: Perform high-quality diagnostic and repair services at a fair price Employ ASE-certified technicians in all areas of work performed. Be dedicated to customer satisfaction Fast friendly service guaranteed Open Monday - Friday 7:30 a.m. - 5:30 p.m.
Location & Hours
Norwalk, CT 06855
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Overall rating
33 reviews
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Warren E.Norwalk, CT89Dec 2, 2023Updated reviewThe other day I spoke in anger and disparaging remarks were written, after dealing directly with Vinny in person I have changed my opinion and look forward to having accurate auto Repair looking after my vehicles from now on
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Vinny S.
Nov 27, 2023
Warren, we're so sorry to see the review. Our team is a little confused since we just saw you on Saturday and are expecting you in this week for an appointment. Please contact us directly if you have any questions or concerns. Thank you.
Nov 22, 2023Previous review(1 because I have to, should be a negative 1) Because the guy has a bad day he takes it out on someone trying to schedule an appointment. Never again!
John I.Central Valley, Woodbury, NY1302Aug 2, 2023All these great reviews wish I was able to experience their service but unfortunately it's been impossible to get someone on the phone. I called a few times yesterday and today and got a recoding that said we are busy call back don't leave a message.
Well I can't wait any longer my cat needs to he fixed guess I'll have to go somewhere else.
I'm new to norwalk and looking for a mechanic I can trust. When I read the reviews I was excited to give these guys a try.
Maybe next time!Helpful 0Thanks 0Love this 0Oh no 0- Pedro W.Norwalk, CT02Aug 7, 2023
Pulled in to ask about service and was waved away, told to "get out of the parking lot." Rudest service reception I've ever encountered, you're better off giving your business to someone who wants it.
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Vinny S.
Aug 7, 2023
Pedro, we're very to see the review and for the misunderstanding. Our team was pushing a vehicle into the same parking space that you were pulling in and we had waived asking if you could move over to a different spot. We could not find your information in our system to call you back but we would be happy to have you. Thank you.
Dano O.Easton, CT12937Jun 4, 2021Updated reviewBest auto repair shop on the planet??
Really?
The best?
So I set out to find a better shop than Vinnie and Cosmo- somewhere.....anywhere....and guess what???
Couldn't find one!
Hands down these guys are the best. High end cars, low end junkers...doesn't matter- they are just unparalleled for top service,fair prices and total honesty
So happy I found them years ago
Dan and Cheryl - keep up the great work guys!!Helpful 1Thanks 0Love this 1Oh no 0May 13, 2020Previous reviewI have been using these guys for the past two years. Three different cars; Lexus, Benz, subaru.
Doesn't matter to them! They do outstanding work on every car I bring them - and they are all really genuinely pleasant to interact with
I have dealt with many shops over the years, but I can say without hesitation that these guys are the most trustworthy, talented and careful team i have ever had the opportunity to use- fast and reliable
I want to thank the guy who first recommended this garage to me - great advice.
Greta B.New York, NY204516Mar 15, 2021Updated reviewOnce again I have to RAVE about this business. I won't take my Volvo or my Explorer anywhere else.
Nowhere else have I ever received such prompt, professional service.
No monkey business among the monkey wrenches here! Just straight answers, reasonable repair prices and a friendly shop.
Thanks, Vincent ( the owner) for running such a fantastic business!Helpful 0Thanks 0Love this 0Oh no 0Oct 9, 2020Previous reviewFantastic shop! Professional, friendly, honest...on time! I will be bringing them all of my future auto repair and maintenance needs.
Thanks, Vincent Sciccitano, for working hard to make this business such a pleasure to deal with. Great work!
Oscar C.Norwalk, CT314117Jun 8, 2021I had them do a simple muffler replacement for my Jeep. Job was on time and well done.
Helpful 1Thanks 0Love this 1Oh no 0- Solana C.Norwalk, CT03Aug 27, 2021
I've now taken my car here a few times and will not take my car anywhere else. They're knowledgeable, do wonderful work, and clearly care about providing great service. I couldn't recommend them more after my experience.
I know absolutely nothing about cars and I'm sure it shows. I've been to other shops in the past where I've questioned if I was being taken advantage of for my lack of knowledge but my experience here has been completely different. They always do a great job explaining the work they're doing/have done and made me feel incredibly confident that my car is in good hands.
Check them out!!Helpful 0Thanks 0Love this 0Oh no 0 - C C.Wellesley Hills, MA0241Apr 19, 2021Updated review
This shop is old school and amazing. I have been taking my two cars to Accurate for maintenance and repairs for about 2 yrs now and they are still impressing me with their competence and honesty. I love how these guys do business!
I only wish that every business I have to deal with is managed as well as Accurate Auto Repair.Helpful 0Thanks 0Love this 1Oh no 0Jun 27, 2019Previous reviewI visited Accurate Auto Repair for the time to refill my AC. It turned out that I also needed to replace my leaky oil pan which was a big job. The owner was very accommodating and the total cost was very transparent and reasonable. The shop has an old school feel to it. I will definitely go back for future service needs and recommend the shop to my friends.
- Jennifer M.Bridgeport, CT062Aug 6, 2022
Great shop. I spoke with Vinny. He checked if my a/c just needed a charge. It wasn't that. No charge for the diagnostic. Then we made an appt to have it fixed the following week, dropped it off in the morning, compressor needed to be replaced, done by 2PM. Price was also reasonable. I would definitely recommend Accurate Auto and use them again in the future. Thnx-Jennifer (Silver RSX)
Helpful 0Thanks 0Love this 0Oh no 0 - Clif P.Norwalk, CT15Apr 26, 2022
Vinny knows how to get the job done on time and under budget! This is an old-school no BS mechanic.
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