Accent on Eyes

Jennifer is awesome. Dr. Berger is very thorough.
Glasses made quickly. I recommend this office for all your eyes needs.

Would give zero stars if I could. Front desk, highly incompetent. Told the office my husband is losing his benefits and needed to be seen, they said no problem, they take his insurance. They don't verify prior to appointment. They make sure people waste their time and get there and fill out pqper work and THEN they input insurance info. my 5 year old could do better than this team!

After fairly disrespectful treatment from the clerk, then having to sit in the middle of an office argument that led to a breakdown of progress, I was met with being given no help towards any progress then left poorer than I was when I entered.

There's better places in Glassboro. Don't spend your time on this one.

I've been to Dr. Berger before with no problems but this last time, HORRIBLE! Two of the women there were very disrespectful showing no people skills, or signs of caring. I'll make a longer story shorter; for some reason Dr. Berger couldn't get my script right...I couldn't see clearly out of the glasses. He called me in for another exam, stated that he needed to change the strength in one eye. When I received the glasses my vison was still off. Although my insurance paid for the glasses (the cheapest ones there), I paid $100 more for transitional. I could see that I was never going to get the correct glasses, and since I could see better out of my old glasses, I requested that they just redo my old script with the same frame of my old glasses. I short, they never did that. Today, I have no glasses and they have refused to return my money. I am forced to seek legal action. They were horrible to me! Never, ever again! Service from this office has changed, for me anyway. I forgot to mention, although I paid in total for the glasses that I still don't have, they tried to get additional money from me w;hen I went back just a couple of weeks ago. Enter with caution, and please beware of the female office staff.

Went in for glasses (that I've been wearing pretty much all my life) because I had previously lost the ones I got from somewhere else & being that they're the closest thing available I decided to give him a try. Staff was friendly, for the most part and when I went in for my exam (I was due for one) the doctor did a few, random tests & decided I didn't need glasses, gave me some reading glasses that I can't even use bc they're too strong and give me heaadaches. Long story short I'd rather travel and get a better prescription that I know i NEED than go back to him.

Dr. William Berger has been my optometrist for about 30 years and, I am 39 years old now. He is extremely knowledgeable and a great doctor. I had moved away from the area and seen other optometrists who didn't diagnose my prescription to the accuracy of Dr. Berger. Now back in the area I am thankful to be able to see him again. He has been my daughters optometrist since she started wearing glasses/contacts and done wonders for her. She has a very thick prescription and also suffered from case of strabismus that needed to be surgically repaired. Dr. Berger over the last few years has done significant preventative measures to keep her eyes aligned and was praised by her surgeon for his line of treatment. I would recommend him to anyone looking for a caring, educated, optometrist.

*Rude staff and Doctor
*Used snotty tissues on counter
*Staff lies to get you in door
* Contacts ridiculously overpriced!
*Shabby office
*Long wait

This place is pretty shabby, with old looking equipment. The secretary lied to me about what was and wasn't covered under my insurance just so I would come in. I asked if contacts were covered and they told me yes. They didn't tell me there was a $65 fitting fee, which should have been brought up if you ask me.
When I brought this up-the doctor told me I was lying and that I should have called my insurance to verify what was covered. He pretty much acted like I was a moron.

William Berger(the optometrist) had blown his nose then put the used tissue with a few other used tissues on the counter by instruments and contacts.

He started to tell me the prices he charges for contacts which are nearly doubled where I buy them at (jcpenny) (he told me it was $90 for the 12 pack of contacts) ended up walking out, this place was dirty, and rude staff!

the above review is totally true and more i somehow scratched my cornea and tried to get in there it took me 3 weeks to get an appointment! I had tried everything i originally thought it was pink eye because it was the worst pain ever and because I have medicaid no one wants to take it and the only reason this man is still in business is because he does. I FINALLY get in there with no vision in my left freaking eye and he tells me that why didnt you come sooner you have a huge ulcer that needs to be treated right away. I said i tried but the optician said this was the earliest one available. he said i full of crap and if i said it was an emergency he would see me right away. needless to say i did um hello? screw you dont tell me i didnt plead for something in immense pain and 75% sudden vision loss in my left freaking eye! I literally had to rush myself to wills eye where at least there i got the proper care, and yes i had to pay for it and fight with UH to pay for a portion. but the other reviewer is right this office is old outdated and i didnt realize how much so until i got to wills eye the dr. berger and his optician are rude and double book appointments and treats you like a piece of cattle undeserving of and caring or respect and quite frankly hes always been that way for the 10 years ive been going there but only put up with it because he took my insurance. well guess what walmart and target take medicare now for optical and youd probably get better service there. i will never return.