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Review Highlights
“Jerome's estimate for same or comparable items was lower than 5 companies I called so I took a chance on Jerome.” in 147 reviews
“AA-OK is rare breed, where else can you find fantastic costumer service and quality work for good prices?” in 17 reviews
“Someone had flipped a switch, which had killed the power to the outlet for the garage door opener.” in 11 reviews
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About the Business
Garage&OverheadDoorcontractorsmanufacturearangeofmoderngaragedoorsincludingsectionaloverheaddoors,rollerdoors,customdoors,garagedooropenersandmore.Thesedoorsaredesignedtobetoughenoughtoprovidesafetyfromburglariesaswellasharshweatherconditions.
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Overall rating
158 reviews
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- Marjorie N.La Jolla, CA014Apr 22, 2024
I want to thank Jerome as I just moved into a new home and suddenly the garage opener stopped working. Jerome responded quickly to my request, was on time, and gave me an estimate.
On the morning of the appointment, he called to say he was on his way. He efficiently fixed the garage opener and set up the remotes.
He's extremely personable and appreciative of having the job.
I'm grateful I found someone as trustworthy as Jerome and highly recommend himHelpful 0Thanks 0Love this 0Oh no 0 - Nov 25, 2023
I recently had my garage door and garage door opener replaced by Jerome. Jerome's estimate for same or comparable items was lower than 5 companies I called so I took a chance on Jerome. He came over, assessed the situation, gave me recommendations, and sent over an estimate. He seems to be a one man operation so there was a wait for the actual service to be performed. On the upside, I got service from the experienced owner instead of a tech. Jerome completed the removal of the old garage door and opener and installed the new items in a clean and efficient manner.
Helpful 0Thanks 0Love this 1Oh no 0 - Steven M.San Diego, CA74225Feb 19, 2024Updated review
We used Jerome many times, for multiple houses. He fixed a spring for us, a motor and lubes up hinges. One time the spring came loose from the house wall and he repaired that also! Honest fair man
Helpful 0Thanks 0Love this 0Oh no 0Apr 26, 2020Previous reviewAwesome used them twice already for two different house projects. Straight forward pricing and tells you what you need to get fixed. Never felt pressured at all..
- TC's Mom A.Tucson, AZ031Nov 17, 2022
I feel my review is way overdue. He installed our garage door in 2000. Next one was in 2022. It was funny that Jerome inspected his 2000 installation and told us what wasn't perfect (we had no idea!). Next one two months after the previous, at our new home. Jerome is the MOST skillful and honest garage door service in town. I know my neighbor also hired Jerome. He'll NEVER overcharge you, and he'll tell you if he could repair parts instead of selling you a whole new door. On top of that, he's fun to be around, a perfectionist, with old-fashion values, and he's somebody that still treats you like a family member which I feel California has lost.
If you need ANYTHING garage door, do shop around and call Jerome last. You'd be surprised. Garage doors aren't something you need work done often or cheap, so be sure to check him out. We've experienced three of them by Jerome, and I highly highly recommend him.Helpful 0Thanks 0Love this 2Oh no 0 - E. L.San Diego, CA2799Sep 30, 2022
I want to thank Jerome for his wonderful service on replacing our garage door opener. He was on time, calling before arrival, and knew his stuff! We had a POS opener from another company that lasted just after the 1 yr warranty period, and then for the next few years, would seize up 1:5 to 1:10 times, and not respond to the remotes except to beep obnoxiously. Smacking the box allowed it to briefly function again, but highly annoying! Apparently a sticky relay. Calling the old installation company resulted in no help whatsoever. Well I finally had enough and found Jerome via Next Door recommendations. He is truly the best. Could answer all questions and make recommendations. He even helped us program our cars afterwards. He will be our garage go-to guy from now on!
Helpful 0Thanks 0Love this 1Oh no 0 - David S.San Marcos, CA4516574Nov 5, 2021
Really knows his stuff but then again, he told me he's been installing garages for over 20 years. I have a small garage and a big truck he recommend the right door, installed it fast and now my truck fits in my garage. I'd definitely use him again but won't likely have to because he did it right the first time. Thanks Jerome!
Helpful 0Thanks 0Love this 0Oh no 0 - 482661137Jun 10, 2021Updated review
Jerome is the best! Always gives excellent customer service . He's honest and does quality work. I always call him for our garage work. Our garage door was malfunctioning this week and when he came to fix it he didn't charge us because he said it was under warranty. We couldn't remember exactly when he came last time but it's been a few years . Since we both couldn't pinpoint the exact timeframe he said he would take care of it for free. What a nice guy!!! I highly recommend AA OK Garage!
Helpful 0Thanks 0Love this 0Oh no 0May 6, 2015Previous reviewI needed new springs for my garage door and Jerome, the owner, came on a timely manner to fix my door. I really like that this is a owner operated company because you can deal and speak to the expert himself. He was very nice and his pricing was very affordable! Definitely less than other places i had called.
- Robin G.San Diego, CA04Dec 19, 2022
Jerome is reliable and honest. Great work for many years! You can call him anytime and he will guide you through your issue. Thanks for your help!
Helpful 0Thanks 0Love this 0Oh no 0 - Claire H.Sunnyvale, CA052Nov 22, 2022
Jerome was such a honest guy and super skilled with garage door repairs. Before Jerome came, I had another guy from a different company stopped by to look at my garage door. He told me I had to replace the springs with price between $600 to $1000. When my friend referred Jerome to me, I called Jerome and he said maybe the spring could be adjusted without replacement. He came to my house today and he looked at the springs and he believed it did not need to be replaced since it is not that old. He made necessary adjustment to the springs and did some maintenance to the door, and the garage door works so smoothly now! He charged minimum service fee for the repair. I strongly recommend Jerome for your garage door repair needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 19, 2018
I was looking for parts and a distributor pointed me to this company. Jerome answered the phone and unfortunately did not sell parts over the counter.
However he was kind enough to suggest a few things.
1) a company that may sell parts OTC (but I had already called them)
2) confirmed I was going down the correct path of repair.
3) quoted a very reasonable price to repair, but was booke dout (was only a bit more than the cost of the parts I had found online.)
4) Gave me a recommendation for another technician that may have more availability and should be similarly priced.
While I did not use him for his service, I really appreciated the information and time he spent with me on the phone.
PS. I was looking for more parts because mine were delayed in shipping due to holiday.Helpful 1Thanks 0Love this 0Oh no 0
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