Calo Studio Hair Salon

I came into NYC fresh off a red eye and found this gem by my hotel. Everyone was lovely and friendly. Ana listened as I described what I needed, low maintenance but stylish and photo ready. She was quick and precise with the cut. I highly recommend a visit for your next cut! I'm going back to get my hair colored.

I'm sorry to not deal with this sooner. I was out of the country. Thank you Carlos. I know how valuable your time is.

My review is detailed and true to what occurred. There's no need to reiterate its contents only to say I do not scream at people. Since I was only in the same room with your manager for 9 minutes and Angelisa for 4 mins, I couldn't have talked let alone yelled at them for 30 mins. I'm beginning to think your salon has issues with understanding measurements of time.

At that time, you offered 30 min appts. When I decided to walk at 11:12, Angelisa still had her bag out with no coffee in hand. So why should I settle for a 15 min cut? Do I get 50% off?

I'm glad to learn she had the time to complete my cut, but I did not. People make appts b/c they have schedules. "Running late?" The operative word there is "running". Your employees were Sauntering Late.

What's not "proper" is to lie to your boss. Everything you characterize in your reply is untrue. If you truly believe what your response indicates, your employees are deceiving you.

Did you know NJT provides years of real time post arrive/depart data? To give them the benefit of the doubt, I checked NJT's sched. On that day, there were "the usual delays of 1-5 mins". Longer delays require a report. Is the NJT schedule algorithm the liar?

You think I never opened a business late? It happens. On the occasions when I was late, a waiting customer would know it was me once I hit the corner. They would have seen me rushing, find me humble and apologetic followed by a decent discount.

My last appt with Timothy Johns, the person before me changed her color plan resulting in a 10-15 minute delay on a 60 min appt. I was offered a reschedule but I had the time that day so I waited. I received a drink, a sincere apology, updates and a discount, none of which I had to request.

I did not write this for the purpose of being nasty. Nor it is only for other Yelpers. It is for you to know what goes on with your mice when you, the cat, are away. You can address those issues or not. Whatever you choose doesn't affect me in the least but it does affect you, directly.

I tell my family, replies are not to the complainer but the 1,000s who read it. It means people in Paris think my sister's defensive response to another's complaint is clueless to crazy. Now our 2 star Latin American beach hotel, complete with an authentic chiringuito, loses an unknowable amount of business. Just like the concentration of NYC salons, there's 20 others within a mile up and down the beach. Too much competition to screw it up simply because my sister's ego is bigger than her brain.

A few days after I posted my review, a girl from NJ opened a new Yelp account. Using a dog profile pic, she fabricated an ugly review for a biz she thinks I own. See attached photos.

I sold Couture du Jour. Other than an occasional visit, I have not been inside since 2019. The new owner, Dionne, was "By Appt Only" during this time. Her reply shows the deception. An accusation of racism is a disgusting thing to just toss around. It undermines true efforts to eradicate it.

If their intention was to interfere with this "white" lady's business, they achieved the opposite by attempting to hinder a black woman's business.

Not to rub it in, but they screwed that up by being too lazy to check the store out and ensure their lie would work. Appropriately, Yelp categorized it as "Not Currently Recommended". Even Yelp's algorithm knows they are not to be recommended.

My customers and employees came from all over the world. In 30 years, my 5 best salespeople, all of whom became managers, were POC, 1 of them from Mexico. Like many others of many languages, I helped her learn English. As a bi-lingual, 1st gen American, I have always employed immigrants, POC and women. I have an apt I've rented out at an unheard-of low rate just to help those I think will benefit. I try to be the change I want to see in this world.

And why would "this so-called Christine" (the racist!) go to a salon owned by a Latino where many of the employees are also of Spanish heritage? O es posible quiero ayudar un negocio Latino en mi barrio? No, it couldn't be that.

I'm assuming your manager is your gatekeeper. Her behavior during and after indicates any message I would have left would have been deleted without further attention. That's who you have running YOUR livelihood, YOUR reputation, and YOUR future. I have Timothy Johns. I'm all set.

I suspect you are the "easy going" boss who unintentionally caters to his employees vs his customers. You want a happy family atmosphere. I get it. However, you cannot let people who work FOR YOU, disrespect you and your business.

Good luck to you Carlos. I hope you sort it out. I hate to see any business in my beloved HK struggle or worse, go under. I'm happy to talk to you. You could have messaged me before replying. You still can.

Buen dia.

I had a haircut/tone with Ana and it was really great! I don't leave reviews often but I honestly can't say enough great things. She really took her time and thought through what I wanted for my hair. The result came out exactly how I imagined it.

I went for a appt on 11/10 at 3:30. I got a hair cut and blow out. While the stylist was curling my hair she burnt my forehead.

At that time I didn't think It was that bad so I didn't say anything. Also accidents happens. But the stylist didn't apologize or try to make it better.

I paid with no tip and left. This picture was taken on the 13 and the spit is still sore and red. I would've left it at this but then on my last review the owner left this comment.

She did not apologize to me once nevertheless twice. We barely talked after the initial meeting and discussing what I wanted done. Nor did the owner speak to me during my appt so I don't know how he knows I was satisfied with the results. He was across the room busy with his own appt the entire time.

This is a poor excuse to try and make your business look better. I would've just settled for an apology and we'll do better next time. Not some half assed lies.

I wish I could pack up the whole staff and bring them back with me to Chicago. Carlos did exactly what I wanted with my cut and color and it turned out great! The staff was fun and friendly and you could tell it's a great environment to work in which always carries over into great service. They make you feel special and I walked out feeling amazing.

It was easy to set an appointment online and the multiple services offered ensured I had plenty of time booked for what I wanted. Tips are cash but they do also accept Venmo or Zelle.

Consistent Perfection for a Decade!



I have been a loyal client of Viviana at Calo Studio Hair Salon for 10 incredible years, and I cannot recommend her highly enough! Viviana's exceptional talent and understanding of my hair and its unique texture have kept me coming back, time and time again.

Every appointment begins with a warm welcome, a detailed consultation, and a genuine interest in how I've been since our last session. Viviana always makes me feel comfortable and relaxed. Her keen attention to detail and vast knowledge of hair care are evident in her ability to consistently deliver fabulous results.

Viviana's skills go beyond just cutting hair; she is a true artist who knows how to make my hair look its absolute best. Each visit leaves me feeling confident and looking great, with a hairstyle that perfectly suits my personality and lifestyle.

Calo Studio Hair Salon itself is a clean, modern, and inviting space with a friendly and professional atmosphere. The staff is always welcoming, and the salon offers an array of services to cater to every client's needs. I can't imagine trusting anyone else with my hair.

If you're in search of a talented, experienced, and dedicated stylist, look no further than Viviana at Calo Studio Hair Salon. She is truly one of a kind, and I guarantee you won't be disappointed!

Since moving to NYC two years ago I've struggled to find a salon that does a great coloring & cut job and doesn't overcharge, but thankfully I found Calo. I've been three times so far (soon to be 4!) and each time I feel so much more confident with myself. Hair can really transform how you feel, and I've always felt better after visiting Calo. I even trusted them to do my hair for my sister's wedding, and so many people complimented me on it.
The salon is always clean and bright, the employees are kindhearted, the music is always fun, and there's a coffee shop next door if you need a mid-coloring- appointment pick me up .
I currently live in the area but am moving to Brooklyn later this year, however I'll still travel over just to get my hair done. This place is a gem.

Absolutely obsessed with my hair. Been seeing Scarlett for the last couple years, and I never want to see another stylist!

Her cuts are always amazing, and her coloring is stellar. She's fixed bad cuts I've gotten from others, fixed coloring mistakes I've made on myself, and brought all kinds of new hair ideas & inspo to life over the years! She's also incredibly funny, kind, and always does her job with love.

My hair has never felt better! ‍

I just had the best haircut that I've had in a long time, after seeing the owner Carlos. My hair stylist that I had been seeing for 15 years moved away from the City pre-pandemic, which I had tried a few others after at same salon on the east side, but they really messed up my hair to the degree that my hair was shorter on the left side by 2 inches. I looked on Yelp for hair stylist that had experience with various hair textures, and with wavy, heavy hair, which Calo came up as #1 in the City. I was a little hesitant, since it seemed to good to be true, but I figured, "what did I have to lose?", two more inches

I'm so happy that I found this place in my hood because the service from the entire staff, the friendliness, and the amazing cut made my day. I highly recommend Carlos Lopez and he'll be the only one that I will see for now on.

Just got my second cut and blowout from Viviana! I came here for the first time in August after years of living in NYC and not finding any hair stylists that made me want to come back. I tried a few different salons with my classpass membership and was blown away by Calo. It's a great salon in Hell's Kitchen, smells amazing inside, and has the kindest staff.
Viviana is incredibly precise, personable, and talented. I appreciate that she makes genuine recommendations for my type of hair and face shape as opposed to doing what I ask even if it's not the best for me. After my first cut here, I received tons of compliments. The cut grew out beautifully and doesn't need to be styled any certain way to look good. So thrilled with my second cut as well. Just wanted a refresh to keep the cut from round one and I was so happy that I received the same quality of services again! I'll be back :)