Chili's

This Chili's was super close to my hotel so I walked over for a drink and was not disappointed. I had the straw-eddy Rita and it was very good. My husband had the henny Rita and liked it! It has inspired me to make watermelon henny ritas at home. I ordered the triple dipper with fried mozzarella, sliders and chicken tenders. The fried mozzarella was a 10/10. Sliders were fine but the tenders tasted slightly undercooked-the sauce was good though.

Service was pretty good. The bartender was friendly and the food came out pretty quickly. Seems like a good location!

My wife and I went here last night just after 10 pm. When you enter, you are in the middle of the restaurant. To the left, there was one long table with about 20 people. The rest of that side was closed. To the right is a partial wall and the bar with a few tables and booths. That side was open.

When we entered, the hostess was sitting at a table directly to the rear of the restaurant. She saw us, got up, and came to seat us. I asked if we could have a booth. She looked around, sighed, and said, "Is a table ok?" I replied."Do we have a choice?" Both of those statements are verbatim. At this point, she seemed confused and frustrated. She looked around (I'm still not sure at what) and said something to the effect of they only had one server so no booths are available. I said a table would be fine then.

As we turned right, facing the bar area, just on the other side of the wall were four booths. the bar was past them facing us along the end of the building. Between the booths and bar were a few tables. Two of the four booths were occupied. The other two were piled with dirty dishes from previous guests. I do not think anyone was in the center tables. To the right, along the front of the restaurant, were three (or four) tables, one was occupied but left as we got there.

So, to recap, there were 2 booths and a table occupied. The other two booths were not yet cleaned, and all the other tables were empty. Let's be fair and say there was another table with people that I didn't notice, so of the entire empty space, 2 booths and 2 tables had people.

We were seated in the front corner at a small table (see photo). We sat with our backs to the wall, so the front of the building was to our left, bar was to our right, and we we looking towards the middle of the restaurant and that table of 20 people on the other side.

We quickly decided what to order and waited to be acknowledged. And waited. And waited. The waitress went to one of the booths and took away some dirty dishes. We waited some more.

Then, a family of 4 came in and sat at the table by us. Because of how we were seated, we were looking at their table. Within a few seconds (yes, seconds), the waitress took their drink order and went to get their drinks. We never got acknowledged. My wife and I looked at each other and left.

Absolutely pathetic all the way around.

Stayed across the street at the Hampton inn and suites (again). During my previous visit , I got the skillet chocolate chip cookie to go. This time I dined in and I didn't enjoy it as much. It wasn't as delicious. I could only eat a few bites.

I really enjoyed the service I received at the bar. The bartenders were really hardworking and attentive.

This Chili's makes me a believer in this chain. I like this location . It's convenient, consistent and has come in handy for me when I've visited the area.

Great place to catch a game or just unwind.

Alright
So, I mean it's a chilis did you expect 5 stars? Let's go into this with perspective people.

The only good thing is those crispy appetizers

Everything else we ordered was cold and bland.
Service was good.

For the all you can eat chips and salsa I might come by and study or read a book here, but there are plenty of places where you get chips or rolls for free so...

That being said, for around a place of the same price range and large options, I'd rather go to Texas Roadhouse. Never had cold food there and always leave satisfied.

the food was a 1/5 as well as the service. three rib meals were purchased and the ribs were cooked tough. this has been the quality of the ribs for the past couple of months. they left food out of the bag and when called was told by the MANAGER that, "well fries don't cost that much." the manager was advised that it is not about the price, it is the principle of that food was paid for and not received, and the inconvenience of not receiving the food when the order was placed when you live 30 minutes away from the place. THEY WILL NEVER GET MY SERVICE AGAIN!

This restaurant doesn't honor its business hours. When I got there after a 3 hour drive they turned me away. They were closing at 8 instead of their posted time of 11. No reason given.

If they won't honor their own business hours, what other things are they not following (like health codes)?

They deserve 0 stars. Go somewhere else.

Over priced. Mediocre food. Server was good but won't bother again. Cocktail had little or no alcohol...and no prices for drinks on menu. Not a fan of chain restaurants but friends wanted to go there. Much better places in town.

got the ribs. felt what it means to be literally shafted. that sucked. staff was kinda garb. fries were okay.

I dont know about this one. I live in Roanoke and this stupid app keeps giving me Lynchburg

We are frequent customers of Chili's at home so we ordered delivery from them here in Lynchburg because we were too tired to go out. The food was acceptable, BUT...they were supposed to notify us when they received the order and they did not. They also didn't notify us when it was left outside our door, so when I checked on it I found it had been delivered 20 minutes earlier and had been sitting in the hallway. It was still warm but only just. They also skimped on condiments...one little packet of ketchup each. Do better, Chili's!