Highpoint Lawn Service

I went with Highpoint because it was recommended to me by a friend. The previous home owner neglected the lawn for years and years and it was in rough shape. Highpoint started treatment in spring of this year. After 2 treatments, I noticed HUGE improvements. Now that its almost fall, after 5 or 6 treatments later, my lawn looks wonderful! Thick, soft and very green. I'll use them again next year. The only negative I had was that I never really knew when they were coming to treat again, other than a rough 5-6 weeks.

We hired Benson to repair our lawn after finding out that we had chinch bugs. While Benson does not handle treatment for insect damage, they referred us to Highpoint Lawn Service. So we contacted Highpoint to spray the lawn to get rid of the I sectsand then Benson to repair the damage in late summer-Fall 2017. When the grass started coming up in early spring 2018, it was about 10% grass and 90% weeds!! Every kind of wee imaginable! I contacted Scott, the owner in early Spring who said he has on his list to come back out and add more topsoil and seed. I said I wanted him to put down a better quality of seed because all I had coming up was weeds. After my husband and I made repeated calls, because they never came out, which they ignored, they finally called and said they were going to come out in late June while we were going through a heat wave. When they came out they were going to put down the same seed. We said no again - that they needed to put something higher quality down which they refused. Meanwhile, Highpoint was treating the lawn according to their recommended treatment schedule. They came out 3 times and after their third visit, the following week we noticed the chinch bugs were back! We contacted Highpoint who refused to take responsibility and said to my husband that they only treated for the chinch bugs once which was the previous fall! My husband said to them, you were just out and you didn't notice the insects were back? The person started to tell my husband he had a degree in this kind of thing and you usually only treat once. Meanwhile we sank about $1,400 on lawn treatment and repair between these two companies that refer and work together and nobody wants to own it. I have since spoken to 2 other people in my neighborhood who have used these companies and said they stopped after being billed for services not performed. My recommendation to anyone considering using either Benson Enterprises or Highpoint Lawn Service, is DON'T! My lawn looks far worse now than before and I have had to pay someone else to do the work I paid both of them to do a year ago.

We had high point for two years and my lawn looks terrible! I would not recommend this service to anyone! Reps never gave a proper evaluation of the lawn and after 4 visits this year it was us that called them to ask why we have dead spots all over our lawn! One very large area has been like that since last year! They came and told us we have chinch bugs eating our lawn! When asked why we were never told about this even though we just had just had an application I got no reply! Evaluator offered to treat lawn for
An additional $75 and told us that we needed to do it immediately before they continued to eat the whole lawn. When we told them we were going to cancel and apply ourselves person became quite rude and when we said that we would be talking to our neighbors manager said that we were rude and how dare us do that! Repeat do not use this lawn service if you want a nice lawn! Also last time I told them that we had a bunch of weeds and the guy said oh yeah now that I think about we had a bad rain storm right after week application and it must have washed off! So he reapplied it! Still have weeds!