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- Mar 7, 20241 check-in
I was pleasantly surprised by Hopdoddy. Service was good, our food came quick and everything was delicious.
We had loaded nacho style fries and 3 types of burgers namely classic, goodnight/good cause & a double bacon jam. I was skeptical about the fries but it was so good, especially dipped in their chipotle bbq(or was it catsup) sauce. Although all the burgers were good, I preferred the flavors of goodnight/good cause especially with the chipotle sauce. I think that sauce is versatile you can eat it with anything. Their strawberry shake as pretty good as well and their beers are extra cold.Everyone we encountered was super nice. I deducted a star because their bathrooms were not that clean.Helpful 0Thanks 0Love this 0Oh no 0 - Aug 16, 2023
Popped in after moving our son into his dorm for his freshman year. Having never been, had to give it a try. The restaurant was lined with TVs with an atmosphere subscription. Ambient noise was average. They even offer patio dining. Service was super helpful and they even gave me a sample of their bacon jam. From order to table, food delivery was efficiently prompt.
Family all had a double bacon jam burger while I tried the goodnight/good cause. Boys also tried the candy bar shake.
The double bacon jam was s pleasant surprise. The bacon jam tastes a thousand times better on the burger.
But I'd still have to give the edge to the goodnight/good cause. That burger was amazingly delicious. Complete with a side of hot honey and sage fries. And they candy bar shake Is addicting. Tastes like a hot fudge sundae. Highly recommend.Helpful 2Thanks 1Love this 1Oh no 0 - Jan 13, 2024
This hamburger place has great burgers; their specialties are well combined with great taste. I just did not like the Ahi Tuna; it was not great. The Brussels fries are delicious. I do recommend coming here on time before they close because they won't give you your order correctly and will give it to you to go and cold. So come in on time.Not great customer service.
Helpful 0Thanks 0Love this 0Oh no 0 - Abby D.Roanoke, TX0133Oct 10, 2023
Just moved to the New Braunfels area and the closest HopDoddy is in San Marcos! Came during lunch hour and it wasn't too loud or busy, which was nice and made it great for conversation and hanging out.
Cal, who I believe is the manager here, is AWESOME! So personable and VERY helpful!! From the time we walked in to the time we left! Everyone greeted us and was super friendly!
The truffle fries are our favorite, and the milkshakes made it amazing to wash down with! Would definitely come back to this location!Helpful 0Thanks 0Love this 0Oh no 0 - Amanda A.New York, NY1185Mar 6, 2024
We came in on a Tuesday afternoon and the gentleman who served us at the bar really made our day! He was so friendly and so helpful, the service felt above and beyond. We were coming through town on a road trip and we had a really nice time eating there. Also the burgers were fantastic! My partner got the special and I was able to get a delicious veggie burger and homemade gluten free bun, which is a rare treat for me. We thoroughly enjoyed it!
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Jennifer F.
Mar 6, 2024
Hi Amanda, thank you for your kind words about your experience at Hopdoddy Burger Bar! We're thrilled to hear that the gentleman at the bar provided exceptional service during your visit. It's wonderful to know that you enjoyed the fantastic burgers, especially the special and the delicious veggie burger with a homemade gluten-free bun. We're delighted that you had a nice time dining with us and we hope to see you again soon!
- Jul 1, 2023
Consistent quality! Delicious burgers! The service is prompt and the ambiance is nice and friendly. There are a lot of burger combinations and many are very creative. Try their truffle fries! You will love it if you like the taste of truffles. Fancy fries indeed! The burgers are not large in size but it is packed with flavor! High quality burger ingredients too!
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 17, 2022
We decided to come here after church and was happy to see no one in here! We had the whole place to ourselves because they just opened at 11am. This was my first time in here and loved how easy it was.
The lady working at the counter was super sweet! We ordered and told us where she would like us to sit. As we waited for our food, she came to deliver us our fries. They were very flavorful! After about ten minutes, the manager came to talk to us to let them know their fryer was taking awhile to heat up. We were waiting on the chicken sandwich. I liked that he communicated this to us! We were in no rush, so it wasn't a big deal at all.
As our burgers came out, they were piping hot! They were out of the Tillamook cheddar so I chose American. The food overall was good! I didn't give it a five because it wasn't the best burger I've had. Overall, the restaurant was clean and loved all the tvs! Lots of places to eat and you can eat outside too.Helpful 4Thanks 0Love this 1Oh no 0Business owner information
Jennifer F.
Jul 20, 2022
Katlyn, thanks for taking the time to write about your recent experience. We're pumped to hear that you felt the Hopdoddy love! I have shared your kind words with our team. Looking forward to seeing you again soon!
- Michelle K.TX, TX052Feb 8, 2024
One star for the fresh shredded kale salad in the burger bowl. Other wise no stars. The fries were stale, old and tasteless. The burger was tough. Dine in was on a Wednesday afternoon around 4pm. Very slow. No excuse for bad food. Service was fine. Restaurant was clean enough but the restrooms had a funky, sewage like rotten smell. Will not go back. Stick to frescos next door.
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Jennifer F.
Feb 9, 2024
Hi Michelle! Thank you for your feedback. We take the quality of our food very seriously and are always grateful to our customers for their feedback and suggestions in order to improve. We would like an opportunity to make this right. Would you mind taking a minute to give me more information by emailing info@hopdoddy.com? Please include your name, phone number, the location you visited, and this review so we can contact you personally. Thank you again.
- Alexa C.Austin, TX021Apr 9, 2024
The service was mediocre, even over an hour before close for to-go, I was rudely welcomed by an exasperated staff member running the register. I only ordered like 5 things. I asked for my (beef) burger to be "pink" (it was medium-well) my chicken, however, wasn't fried long enough. It was neither crispy nor "hot," just a bland undercooked soggy chicken sandwich even 5-10 minutes after order. It's not "hot Nashville chicken" I've lived and worked there, an utter embarrassment and straight up lie. I asked for it "as hot as possible" and apparently salt counts as a spice at Hopdoddy. 2/10, will never return again. The beer was fine but like, after 5 minutes of waiting, I don't care anymore. Legit threw it all away. First and last time. This is clearly a top to bottom management issue; try one in Austin before going here. I have pictures and videos and a receipt in case you think this is a fake review. Edit: out of spite I took the chicken out of the trash, breaded it with a ton of cayenne, then fried it again in my toaster oven lmao. Came out great once it was cooked and seasoned properly! Maybe they were tired and understaffed but for how slick Hopdoddy's marketing and appearance was, I'd rather waste $15 bucks and an hour in the McDonalds line (although I haven't eaten their slop in over ten years). But yeah total waste of roughly $60. Sorry if I don't tip togo with a gift card, but that's no excuse to mess with my food, if that's the reason everything was messed up and backwards. God forbid you have an allergy and go here! Be warned!!
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Jennifer F.
Apr 10, 2024
HI Alexa! Thank you for providing feedback on your recent experience. We are bummed that it was not up to our usual Hopdoddy standards. We'd like an opportunity to speak with you about your visit to ask some follow up questions, this helps us improve our service. Please email info@hopdoddy.com and reference your name, phone number, the location you visited, and this review so we can contact you personally. Thanks!
- 93216418Feb 8, 2023
I have had many delicious burgers from this place over the years and this was not one of them. The doddy melt is a doddy don't.The burger was very, very dry despite adding sauce to it in an attempt to create moisture. The bread was also tough and chewy. The three stars are for the hot honey and sage fries, which saved this meal.
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Jennifer F.
Feb 9, 2023
Thank you for your feedback. We take the quality of our food very seriously and are always working to improve. I will share this information with the team and would like an opportunity to make this right. Would you mind taking a minute to give me more information by emailing info@hopdoddy.com? Please include your name, phone number, the location you visited, and this review so we can contact you personally. Thank you again.
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