Services Offered
Verified by Business
Appliance repair
Fire heating system conversion
Fire heating system installation
Fireplace installation
Fireplace cleaning
Fire heating system inspection
Fire heating system repair
Fireplace insert installation
Review Highlights
“Took it back home, read the instructions, and discovered I needed a line to connect the gas jet to the new burner.” in 2 reviews
“The whole process from order to installation of a gas log set could not have gone more smoothly.” in 2 reviews
“Highly recommen them for gas lamps, grills and fireplaces!” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Rob S.
Specializing in: - Heating Equipment & Systems - Gas Equipment-Service & Repair - Building Materials - Propane & Natural Gas-Equipment & Supplies - Gas Lights - Barbecue Grills & Supplies - Fireplace Equipment - Fireplaces
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Overall rating
30 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jun 15, 2023
I stopped here before the Memorial Day weekend to get the propane tank for my grill checked out. He weighed it and said it was about 1/3 full which would be an hour or two of grilling.
I mentioned the tank was at least 10 years old. He noted the tank was at or past the expiration date. He recommended I use it over the weekend and exchange it for a new one then bring the new tank for refills.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Rob S.
Nov 3, 2023
Thanks for the feedback and review, Amber!
- Dec 14, 2022
The whole process from order to installation of a gas log set could not have gone more smoothly. They called to confirm the time, the installer (I don't know his name) showed up on time with the right unit and everything he needed and he installed it. Then he explained everything and left us all the manuals. My husband and I were both very pleased.
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Rob S.
Dec 13, 2023
Thanks for the review, Barb! I hope you're enjoying your new gas fireplace!
- Jon D.Powell, OH04Sep 5, 2023
Highly recommend Specialty Gas House ! They installed new gas lines to my firepit, grille, and pizza oven. They were professional, on time, and budget friendly. They are the best in Columbus at what they do ! Grant, Eli, and Jake are top notch and care about what they do. It shows in their work, the way they treat their customers, and how they are very knowledgeable about their craft !
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Rob S.
Nov 3, 2023
Thank you so much for your recommendation, Jon! Grant, Eli, and Jake are indeed top-notch, I am always proud of the work & customer service my team provides. We really appreciate your review, et us know if we can help with any other projects in the future!
- Carmen P.Galena, OH028May 31, 2023Updated review
b
Best in the business! Highly recommen them for gas lamps, grills and fireplaces! They have maintained ours for 25 !Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Robert S.
May 10, 2021
Thanks for the review, Carmen!
Apr 10, 2021Previous reviewNobody does gas like these people. Stephan made our outdoor gas lamps look brand new, and they are ten years old. A pleasure doing business with them, and I highly recommend them for all of your gas lamps, grills and fireplace needs.
- Jeanne S.Columbus, OH040Dec 28, 2022
Used Specialty Gas to have gas logs installed a long time ago so reached out to schedule maintenance on another fireplace. Scheduling was fine. Left a voice mail and received a call-back the next business day. Became concerned when my appointment (scheduled at the end of the day) came & week so followed-up with office. Once again, service number when straight to voice mail so called sales office. The gentleman was helpful and explained there was a delay. I was fine with his reply, but a proactive call would have been nice.
Cliff, the service technician, is about as good as they get! He is professional, knowledgeable, tidy and efficient. Truly an asset!
I'd rate Cliff as a 5 and communication as a 3, thus the 4 star rating.Helpful 1Thanks 0Love this 0Oh no 0 - Mari H.Gleneagles, Palm Harbor, FL03Jun 16, 2023
Told us our propane tank was too old and wasnt certufied and woukdnt fill it. Found out that s not correct, if its your own personal use, only if for a business does it need to be re certified.
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Rob S.
Nov 3, 2023
Mari, thanks for your feedback but that is unfortunately not true. Propane tanks that are used for personal or business use are governed by federal container laws. Propane tanks of 100lbs or less have an expiration date of 12 years from the date of manufacture. Once those 12 years are up the tank can either be exchanged or inspected for requalification. We can not fill expired tanks, and every filling station in the state is governed by these rules.
The reason for this is propane is a highly flammable gas and propane tanks are under immense pressure. Over time the tank's structural integrity may deteriorate due to corrosion, physical damage, or material fatigue. Regular inspections help identify and address potential safety hazards before they become critical.
The last thing I would want is for something bad to happen to one of my customers because we filled a tank that was out of date and had issues. All of my guys will continue to check the date on every tank to ensure it is not expired. When customers have an expired tank we always let them know the nearest tank exchange to swap it out, or the closest location to get their tank inspected and recertified.
If we filled an expired tank, not only would it be a liability for our business, but more importantly it is putting our customers in danger and we would never allow that. - Joyce P.Dublin, OH15101Mar 30, 2022Updated review
This is the second time I have called Specialty. The first time, the fireplace would not ignite at all. The first company I called said it was too old to repair and a new burner would be $5000. Called Specialty for a second opinion. The tubing was clogged and needed replaced. They took care of it , cleaned it up, and lit the pilot for us. Very reasonably priced. They said call us in 2 yrs for a check-up. I did, they re-lit my pilot ( I had turned it off being out of town for 3 months), they cleaned it and checked it. I feel so much better and safer. I appreciate the care.
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Rob S.
Aug 10, 2022
Thanks for the review, Joyce! It's always smart to get a second opinion on your gas fireplaces if they automatically say replace it. I am glad we could help you out! Let us know if you need any more help in the future.
Aug 3, 2018Previous reviewThis was a great experience getting our gas fireplace fixed and cleaned up. The guys were clean, neat and early to the appointment. They fixed our problem, the fireplace looks great and works great. The price was reasonable and more than fair. Shout out to Scioto Valley for the information about who to contact for fireplace repair.
- Steve W.Pickerington, OH17Apr 17, 2023
Hands down, this is the best place in Central Ohio and beyond for gas fireplaces, grills, firepits and more. For many years, we had nice gas logs in our fireplace but they were inefficient and didn't provide much heat since it all went up the chimney. We visited Specialty Gas House and the sales staff were friendly and really listened to our needs. They explained what we could do to make our fireplace attractive and efficient. We chose the vent free option and Eli did a great job with the installation. The logs look great and it is the first time in almost 29 years that the fireplace heats the room and more. Don't settle for anything less, check out the Specialty Gas House for quality products and outstanding service, you won't be disappointed.
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Rob S.
Dec 13, 2023
Thank you for your glowing review, Steve! We hope you are enjoying your new gas fireplace!
- 62197414Aug 10, 2021
Not only did these guys call ahead, they were early. Josh was our guy and he is the man. Incredibly polite, efficient and friendly. Cleaned everything up and answered all our questions. Took his shoes off before coming in and was truly a gentleman. We never use anyone else to fix / maintain our fire places.
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Robert S.
Aug 24, 2021
Thanks for the review, Douglas! We take pride in what we do, I am glad it shows. Let us know when you need more help in the future!
- Jon R.SoMa, San Francisco, CA01Apr 27, 2022
Very professional and honest! We were having trouble getting our gas fireplace to start and had a different contractor come out to give an estimate. The other company wanted to replace everything and charge me over $2,500. That just didn't seem right so we wanted to get another opinion. In less than 30 minutes the techs from Specialty Gas House found the issue and resolved it by replacing a faulty wall switch. Needless to say they saved me thousands of dollars! Their honesty and professionalism have made me a customer for life and I will recommend them to everyone. Thanks again!
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Rob S.
Oct 18, 2022
Thanks for the feedback, Jon! We don't sell products to customers if they don't need it. We first try and fix the issue at hand and then if it is absolutely needed we discuss replacing it. Most of the time we are able to service the gas fireplace and get it working. Glad we were able to help you out, let us know if you need any more help in the future!
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