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- Denise G.Marietta, GA2657711193Sep 16, 2023First to Review
Background
I had been up all night. Literally had not gone to bed yet. And somehow found myself in Brunswick in the Home Depot parking lot. I'd been at Home Depot for 2 hours and 7 minutes (more on that later - Home Depot Review). Soaked to the bone, hair dripping water from the rain, but with a wild hair to take the advice of Marvin (Home Depot associate).
Exterior
Do you know where JP's is? Iinside joke - Marvin @ HD asked, Saunders Landscape Services asked, and Saunders Landscape Supply asked. Apparently, JP's Spirits (liquor store) is a well-known landmark around here. I knew the general area, but didn't know the name of the liquor store - and I felt a bit like two-headed Hed because of it.
So .. for those folks who don't know were JP's is located, Saunders is located on Hwy 17 (aka Glynn Ave), if traveling south, they're after Cypress Mill Rd, but before the the causeway. When you see Friendly Express, jam on your brakes and turn right because it's the next driveway. (Just kidding about jamming on brakes, there are 2 driveways - so you're fine if you miss the first one - lol.)
Parking is upfront, but a bit come-as-you-will, but one of the super helpful employees will point / assist.
Interior
The 'office' is a tiny shed type structure, but it's modern, clean, organized and I swear the AC is cooler than a polar bear's toenails. I was hugging myself to keep warm towards the end of the transaction. Added bonus - they have samples of the different size stone if you don't feel like walking.
Price / Value
Based on my comparison / purchases - prices are considerably cheaper than Lowe's and Home Depot.
Customer Service
When I called the landscape services number (the only Google listing), the phone representative was funny, charming and helpful. When I called the number she provided (landscape supply), I spoke to Sara Saunders - and when I tell you she provided some of the best customer service I've had in YEARS. Not only did she offer to stay past closing (even when I insisted that I couldn't ask her to do that). She was outside assisting her coworkers when I arrived. Sarah Saunders Superstar - how do ya like that illeteration?!
Once she walked over and introduced herself, we walked around the 'show yard' a bit, and that's when I fell in love with their offerings. She also told me a bit about their 'origin story' and it's quite impressive - be sure to ask.
Excellent customer service ... Excellent prices = Excellent Overall!
Other
Ok ... so ... this place has some unique, beautiful offerings. See photos. Frankly, I wrote this review so I could show off the stones / inventory. Just kidding - I wrote it because I was blown away by customer service. The only negative thing I can say is that if I lived here, I would surely go broke coming back here to by stones, gravel, rocks, etc that I don't truly need. Lol. Highly recommend!!!Helpful 0Thanks 0Love this 1Oh no 0 - Marti S.Stone Mountain, GA14201Mar 5, 2024
I walked in the office in Brunswick spoke with 2 guys one works there and the other must of been a contractor worker for Saunders. I was introduced to the contractor gave my info to him and he said he would come out to see how much mulch I needed. Well him didn't call or come out. Bad customer service and business. They had plants that I was gonna come back a buy but now I will not. Bad 1st impression!!!!!!!
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