Billharz Plumbing

I just want to put in a good word, along with an excellent review for Billharz Plumbing at 45-25 47th Street in Woodside... They have been around since 1927, even longer than the Sullivan family had been in Woodside... The interaction between the 2 families occurred when my family was in desperate need of immediate Plumbing help... The Sullivans have been on 48th Street and 50th Avenue since around 1930... But some medical issues with my sister Maureen had forced us to sell the house...

We had a Closing scheduled for Friday, January 19th, but a few days earlier we found out we had no hot water... It is difficult to Close on a house in the middle of January without Hot Water... But Henri Billharz came to the rescue... I advised him of my dire situation, and within 30 minutes, Henri himself was at the house... About an hour later, the problem was resolved... And then 3 days later, as the Buyer did his Walk-Thru, with our Realtor, (Danny Ryan, another long-time Woodside boy) we realized the Heat was not working... Once again, Henri Billharz to the rescue, and we were able to Close as planned...

As Henri worked on the boiler down in the basement, we began some small talk about growing up in the neighborhood... I am always interested in a person's Family Roots, so after an interesting discussion, we realized that Henri's grandfather (The Founder of Billharz Plumbing in 1927) probably knew my grandfather, Jeremiah Sullivan, who bought the house in 1930... 2 original Woodsiders, from close to 100 years ago, looking down as one of the grandsons (King Henri), came to the rescue of another grandson (Yours Truly)...

A nice little tale of Woodside history, with an excellent example of Service to The Customer... Our sincere thanks to Henri and his wife Nicole... You saved us, and that is what Customer Service should be all about...

God Bless you all... Long Live Billharz Plumbing...

Sincerely, John L. Sullivan
Rockville Centre, NY 11570

Henri was responsive to my project, read what was needed, & answered my questions quickly. Eric & his apprentice Murty was efficient & quick. The only thing was they release the water from the water heater tank the fast way & it caused some puddles of water flowing over the floor to the bathroom. But it was easily moped up with a bunch of rags. Billharz saved me money since they were authorized AO Smith, they were able to replace my heater at a minimal cost of $150 warranty fee & $50 delivery plus labor. I would definitely used them again for future projects. Thank you Billharz Plumbing!

This company has no idea what common courtesy is! I had work done that did not work/ I asked to honor this work, prices Are never discussed which i wasn't sure because I needed it fixed/ they came back and told me it was the piece they replaced/ again the gentleman said he would return or contact me, now I call office and they pretend they are going to follow up? I'm very disappointed about this whole situation!! 0 stars for lack of urgency also henri claims that he canceled? He said he was calling back or come back within the hour! he never called or came back! my feel here is he wasn't going to make money on this job and went to a job we he would !!!! if your a sunnyside or woodside resident look elsewhere/ this is coming from a lifetime neighborhood guy! !! look elsewhere

I would give more stars if I could, I've had nothing but positive experiences with this company for nearly 20 years! My house is a fairly old Tudor in Queens and it's had its issues - basement flood, broken sump pump, multiple clogs, a hot water heater that needed replacing, etc. The people in the front office and the plumbers they've dispatched to my home are always friendly, responsive and professional, each issue is resolved at a fair price.

Yesterday around 5pm I noticed the house felt cold, sure enough the thermostat read 64 when it should've been 70, ugh! I called Billharz, it was after hours so I got their answering service, when I told agent we were without heat she said she would pass my message along marked "urgent". Nicole from the office called me within 15 minutes and said that Henry, the business owner, would be to my home within the next half hour. He arrived and fixed the boiler, saving me and my kids from a really cold, uncomfortable evening. That's the commitment they have to their customers and that's why they're the only plumber I call on. Highly recommend!

I was at my boyfriend's house in Bayside and we noticed the bathtub was clogged up and wouldn't drain. We called this company because we had used them before with no problems. They told us they would come between 12 and 3 pm the next day, a Tuesday. Nobody showed up and nobody called. We called them at 5 pm but their office was closed. I called the next morning at 9 am and spoke to the woman who answered the phone at that time and she scheduled me for an appointment between 9 am - 12 noon for Thursday (the next day.) That morning I stayed home, waited and again, no one showed or called. I had to leave for the afternoon by 2 pm. A neighbor said the plumber showed up at 3 pm - and I received a call on my cellphone at that time. I told them to forget it and called another company. We are completely disappointed that this company has proved to be so unreliable. Schedule an appointment with this company at your own risk.

I had a good experience with this Queens-based, family-owned plumber. My wife and I needed a gas dryer installed and Billharz was able to give us a free estimate. We almost had the dryer installed by Sears, which already charged us $70 for an estimate then wanted to charge us $180 for the installation package and $400 for the parts and labor ($650 total). Another plumber was going to charge us $700. After contacting 4 different contractors, Billharz was the most competent, friendly, reasonably-priced (came out to about $500).

A few reviews other reviews of Billharz from 2010 and 2011 described an unfriendly female customer service representative, however I didn't have that problem. The woman on the phone was friendly and it was easy to schedule an appointment for a free estimate.

Henri Billharz is the Vice President and he was the one that visited the home for the estimate. He was able to make other recommendations to strengthen the faucet/hoses connected to our washing machine and advised us on changes we can make to improve the safety of our garbage disposal. Two other plumbers came by the house and extended the gas line and connected the dryer. Unfortunately, the gas source in the basement was not turned on so the dryer was initially running cold. One quick e-mail to Henri and he was able to send his guys to fix the issue.

This company has been around for 90 years and is 3 generations of plumbers, they know what they're doing. It's good to support small, family-owned businesses and I will definitely be using them for future projects and repairs. If you're looking for a plumber in Queens, go with these guys, I've already done the homework for you!

My house has an old gas Weil-Mclain boiler. I did a search for plumbers who included this brand and that is how I found Bill Harz Plumbing. That was about 3-4 years ago. They have come a few more times when this boiler had some other issues after the first emergency steam valve and new auto water feed needed to be replaced. The night before the big 2020 December snowstorm hit, the boiler just stopped. I called BHP but they were already booed for the full.day and with the storm coming were not sure. But then, they called early afternoon and said someone was on the way. That was Alessio. Super friendly and like a surgeon. He diagnosed, explained what was going on and did his meticulous and thorough work to replace the boiler's thermocouple (which had burnt out and the gas pilot light could not engage).
Thanks Alessio and Bill Harz Plumbing for saving the day, coming with the snowstorm beginning and warming our house again! I highly recommend them!

My family has used bilhartz for maybe 50 years. I think we're done with them. My 89 year old mother needed a boiler so I called Bilhartz,. they gave me a price they put it in and I sent them all the money. A week or two later I went up to visit my mom and saw that they had not installed the metal door for the front of the unit. My mom she said the serviceman threw it out. Upon further inspection I noticed the case for the boiler was also bent. That's probably why they threw away the door because it wouldn't fit anymore. When I called Henry he promised to order the replacement door and install it. That was in December it's now April. Since then I've made numerous calls to him his office emails and nothing.

Just horrible! I hired them over a year ago for a simple matter of filing documents with the NYC Dep't. of Buildings and absolutely nothing has been done...Dozens of messages and emails simply ignored. Their last concern is you, the client. Run away from them as fast as you can!

Ohhhhhhffffff. Do yourself a favor and do NOT use these guys. First.. the actual job they were hired to come and fix was WAY overpriced. The simple part was close to double what it goes for in the stores and hours are jacked on making a simple job inflated to an outlandish final amount. (That much I can at least tolerate but the night after the repair man was there the boiler started leaking.. called them back to mention the leak - also.. never refilled system after draining water to change the part.

Magically leak is unrelated anything they did and wanted to charge another service call.. a dozen other unprofessional things I'm just to tired and annoyed to even list.
Not having them fix the leak because I can't bare to overpay them one more cent.