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Review Highlights
“There were people waiting outside for it to open so my boyfriend and I decided to just go through the drive thru.” in 14 reviews
“However, where this location makes all the donuts for the about a 40 mile radius the opportunity to get a fresh, hot (and free!!) one are abundant.” in 2 reviews
“I noticed they had signs next to the menu asking customers to please be patient since they have been short staffed since covid.” in 4 reviews
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Overall rating
75 reviews
5 stars
4 stars
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1 star
- Feb 4, 2022
Recently, I had to hear my buddies complain that there wasn't a Krispy Kreme in Salt Lake City for more than a week while on our yearly ski/snowboard adventure. (This trip is usually to Japan, but thank you COVID for nixing that). We're from Honolulu and the closest Krispy Kreme is on Maui and NONE of my friends love donuts that much.
I have grandchildren in the Ogden area and when visiting them on the day before heading home, I spied a Krispy Kreme en route. I figured there was no better way to suck up to the friends than surprising them with a dozen or so of sugary goodness. What they didn't eat, I bagged and brought back to the Mrs and my sassy pre-teens at home.
Krispy Kreme is always a fantastic option for the sweet toothed individuals of the world. Consistent, sugary goodness to share or enjoy for yourself.
On this occasion, the inside area wasn't open and I was directed to the drive thru (COVID protocol?) The service was fast, friendly and efficient.Helpful 5Thanks 0Love this 4Oh no 0 - Mike T.Palmdale, CA198162Apr 29, 2024
TINY!! These doughnuts are a lot smaller than they used to be. Not full at all, but skinny and pathetic, not to mention you can taste the oil now. $7 for 3 is crazy.
Helpful 1Thanks 0Love this 0Oh no 0 - Aug 8, 2023Updated review
We don't come through too frequently, but when we do- it's such a treat! I bring my toddler through and we will get a few doughnuts to share, and I'll get a latte or coffee if I hadn't had on yet. The service is usually pretty quick, and most the time friendly. I have their app so I'm able to see when the fun limited edition flavors come in. The app is such a blessing because it keeps track of your points, and they offer free or discounted doughnuts fairly often!
Helpful 2Thanks 0Love this 1Oh no 0Mar 29, 2019Previous reviewThe last few times I've came here, I've had a different window person each time, but the issue is my order has been completely wrong. I only ever get one or two things here and for them to always get it wrong upsets me. I'm thankful Riverdale just opened a location because it's closer and I can frequent there. I'm just upset because they were my favorite and I keep having issues. I give up.
Feb 10, 2019Previous reviewI love this location, it was the only one around for the longest time until the Riverdale location was built. I prefer the longer drive to Layton because the employees are friendly and usually pretty quick! They have more on the menu, and their items are always fresh. I'm reminded every time to use my app so I can receive my points which I appreciate! Sometimes the line can be kind of slow so that was my only reasoning behind the 4 Star rating, but other than that no complaints! I will continue to patronize this Krispy Kreme!
- Apr 26, 2023
When you choose to limit customers to drive through only you are choosing to EXCLUDE every demographic without a vehicle: Disabled, economically oppressed, those who walk or bike for personal or environmental reasons.
For this to be your standard during ALL operating hours is unconscionable! I can see during one peak hour morning and afternoon, but excluding all walk-ins all-together???
Perhaps reconsider this decision.Helpful 1Thanks 0Love this 1Oh no 0 - Jayson C.Layton, UT01Mar 19, 2024
Ordered 4 dozen doughnuts for St Patrick's day. Ordered them On Friday for Sunday delivery at 7:00. I received an email on Sunday morning at 6:50 saying they cancelled my order and to call the store. Spent the next hour trying to call with no answer or any way to leave a message. Then they continued to charge my card for the order. I have been a Krispy Creme fan for years, but I will not go back to this location because of the lack of respect for its customers. I am still trying to get a refund. Avoid this place.
Helpful 0Thanks 0Love this 0Oh no 0 - 27277989Dec 3, 2021
I haven't been to Krispy Kreme in years, but my daughter requested birthday donuts for dessert, so I stopped by today to pick some up.
When I pulled up, they had a sign out front saying that the lobby is for online orders only, but that the drive thru is open. No big deal! I just pulled around to the drive thru. As soon as I pulled up, they were immediately ready to take my order. I asked a few questions and then ordered 5 dozen donuts. I had some old coupons from a fundraiser, so I technically only paid for 3 dozen.
I noticed they had signs next to the menu asking customers to please be patient since they have been short staffed since covid. I'm sad that that any business has to put up a sign like that. What is wrong with people? Life is too short to be a "Karen."
I pulled up to the window and paid for the donuts. Before I could even blink, they had my 5 dozen ready! I squeezed all 5 dozen through my vehicle's window, had a laugh with the cashier, and then was on my merry way.
All in all, I had a great experience at the Krispy Kreme drive thru. I'll definitely be back for more "melt in your mouth" donuts!Helpful 1Thanks 0Love this 1Oh no 0 - Skyler J.Hamden, CT06Dec 18, 2022
Never have donuts in stock. Drive thru is chock full of paper taped on it describing all the stuff they don't have in stock. Employees (probably because they have to deal with confused customers all day asking how they are out of glazed and holiday donuts) are somewhat rude. I'd avoid this location.
Helpful 0Thanks 0Love this 1Oh no 0 - Donald W.Las Vegas, NV02May 5, 2023
Deplorable customer, service, and frequently closed. I love Krispy Kreme doughnuts, and have been a customer since I was a kid. This is the third Friday morning that I've gone out of my way to stop to pick up donuts for my staff only to find the doors locked and drive thru closed. All three times, there were plenty of staff inside. I won't waste my time again and will get donuts for my staff elsewhere. I recommend you do the same. Don't waste your time
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 7, 2020
Sometimes you need to start your day with some donuts. Krispy Kreme's donuts are small but they are delicious. There are other donut shops around but Krispy Kreme always seems to have all their varieties in stock throughout the morning.
This location does a good job at getting customers served quickly. Most of my experiences have dealt with the drive thru so I cannot speak to the interior experience. The drive thru is right next to the dumpster which at times is messy with carts and other supplies. A couple times I've gone through, I've seen employees hanging around smoking as they throw out old donuts. It made me question the cleanliness of the shop.Helpful 1Thanks 0Love this 1Oh no 0 - Delta H.UT, UT1408Sep 12, 2022
Every review for this place is like the giant gingerbread man from Shrek, low pitch yelling "dooooonuuuuts". Chill, it's just donuts. You're not gonna die, fatty. If it's packed move on.
Helpful 0Thanks 0Love this 1Oh no 1
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