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- Alfie S.Casper, WY148316375Jan 2, 2023
We have been to Qdoba many times before both here and in other locations, it has been a semi decent alternative to regular fast food with some good salsas and other flavors. Now the chicken and steak is always dry and flavorless but again with some salsas, cheese and other condiments a good alternative to junk food.
We had lunch here again and now i have to say it is not worth it, the prices has been raised to a level that demands a lot more than offered, on top of that the restaurant appears dirty and unkept, if you wanna charge real restaurant prices you need to step it up all around, can't have it both ways.Helpful 1Thanks 0Love this 1Oh no 0 - Samuel G.WY, WY01May 13, 2023
When paying for my order, my receipt said the opposite of what I had ordered. When I went for my food they didn't want to give it to me because supposedly I hadn't paid. I showed my receipt and they told me to pay again, I did not pay for something extra and I was left without my food and without my money back.
Helpful 0Thanks 0Love this 0Oh no 0 - Mary-Kate O.Minneapolis, MN5307May 29, 2022
First time at a Qdoba and we will be back. So good! The staff was great, especially the manager. So helpful!
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Matthew F.
Jun 1, 2022
Thanks for the awesome feedback, Mary! We're thrilled to hear that you had an amazing first visit with us. You can always count on our team to make delicious foods and provide stellar service so we hope to see you again for more great visits!
- Harry M.MONARCH BAY, CA03Aug 11, 2022
I agree with the positive reviews - friendly, quick, tasty and good value for the money. My first experience with this chain. Will be back!
Helpful 0Thanks 0Love this 0Oh no 0 - Paula S.WY, WY013May 16, 2022
This location is not that great. In the summer they have a lot of flies in the dining room. Of course they get all over the food before you get your food and while you are trying to eat. The owner does nothing about it as I have raised the issue to him. Oh well nobody has to care.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Matthew F.
May 19, 2022
Hi Paula, thanks for your review and feedback. Your health, safety, and experience are our top priority, so we’re concerned to hear about this. Can you please email customercare@qdoba.com and reference Yelp #1227424700 so we can learn more?
- Jennifer A.WY, WY044Sep 17, 2022
Do not go here. Employees are nasty at both locations. Same owner for both with similar employee issues. Qdoba rises their prices anyhow. Don't go here.
Helpful 0Thanks 0Love this 1Oh no 0 - Jayson Z.Sheridan, WY01Sep 9, 2021
If you are looking for a cold wrap sandwich, then the Qdobas in Casper are right up your alley. If you are looking for a hot burrito, you will not find it at either location. I have consistently gone to both locations, and they are literally COLD when I bite into them. I really don't understand why it is such an ongoing problem, but there must be a better solution then to claim that the prep table is hot when I say that I don't want it to be cold.
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Matthew F.
Sep 9, 2021
This is not what we aim to hear, Jayson. Every visit to QDOBA should be consistent with service amazing hot flavors and it sounds like we are not always meeting this standard. We will be letting our district manager know about this so we can fix this going forward. We have an "All-Good Guarantee", meaning that if you don't like what you ordered, bring it back up to the line and we'll remake your item, on us. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Yelp Case #1158737949. Thanks, we hope to see you again soon.
- Dug H.Casper, WY136142Oct 31, 2020
Always check your order! They've messed mine up more than once and tonight I got less than half a bag of chips.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Matthew F.
Nov 2, 2020
Hi Dug, we're sorry to hear you haven't had great experiences with us at our Casper store. You should always be able to count on us for excellent service and it sounds like we missed the mark. We'll follow up with the store team and make sure we live up to this standard. We'd love to make it up to you, please reach out to us at CustomerCare@QDOBA.com, mentioning Yelp Case #1096730267. Thanks, we hope to see you again soon.
- John S.San Mateo, CA279277Jul 19, 2021
Great, clean, friendly place to eat. You will not be disappointed. The owner came to our table to ask how the food was (delicious btw) and started a nice conversation without being intrusive.
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Matthew F.
Aug 4, 2021
Hi John, thanks for the great review. We want to make tasty food and provide friendly service and it sounds like we're firing on all cylinders. We hope you stop in again soon for another fantastic experience!
- Brad S.Spearfish, SD1995Apr 29, 2019Updated review
Updating this review to 2 stars. This place is so irritating and the food quality is not the issue. On multiple occasions they have been out of key menu items like chips so no nachos or lettuce so no salads. The online order process is equally frustrating. Many times they don't prepare the online order until you arrive at the store which defeats the entire purpose of ordering ahead.
Helpful 1Thanks 0Love this 1Oh no 0Oct 10, 2018Previous reviewI like Qdoba and because it's a chain, I don't really need to rate or describe the food. Most people in the area have tried Qdoba. My reason for giving this location only three stars is because on a couple of occasions they didn't have food prepared and out on the line. One morning, I stopped in for a breakfast burrito nearly 30 minutes after their stated opening time and they had almost no food ready. I couldn't even order what I wanted because they said it wasn't ready yet. Shouldn't the food be ready to serve as soon as you open, otherwise what is the point of being open?
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