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- May 10, 2019
Picked up LaRosa's pizza for supper for the grand kids. It's typical uninteresting Dayton mediocre pizza. How does this even sell - crust is made with the wrong flour, sauce is bland, couldn't taste the pepperoni.
Each grand kid has one piece and they were done.
I don't see a reason to buy this.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
May 10, 2019
Thank you for taking the time to leave us a review. After all, hearing from our Guests is the only way we can improve! We're sorry to hear that were so disappointed with your order, and we will be sure to pass along your feedback to our Operations Management Team at the pizzeria. We would like the chance to make this right for you, and hopefully you can find something else on our menu to enjoy, so please visit bit.ly/socialmediacontact to get in touch with us. Thanks for being our Guest!
- Michael B.Prairie Farm, WI37039May 29, 2017
Good pizza. Great customer service, fast delivery and friendly driver.
Order double pepperoni and I was impressed. Crust was perfect, tons of pepperoni and it was cooked to perfection. Great sauce and cheeses to round out an awesome experience. Definitely would order from here again!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
May 29, 2017
Hi, Michael B. Thank you for taking the time to leave us a review. We're so glad to hear that you had good pizza, great customer service, fast delivery and a friendly driver from our Englewood pizzeria. It's so nice to hear when we've made our Guests smile. We will be sure to pass along your feedback to the Management Team at Englewood. The next time you have feedback you'd like to share with us, good or bad, please visit http://larosaslistens.com. Thanks for being our Guest and we hope to see you again soon!
- Dennis P.Kingman, AZ15276315Oct 24, 2019
Good food cold beer what more do you need??? Thursday night FOOTBALL!!!!!! Doesn't get any better!!!!! Good service, bartender was well informed and very polite. Wasn't a long wait to be seated, if you sit at the bar you can just walk right in!!
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Carrie S.
Oct 24, 2019
Hi Dennis - Thanks for your review. We're so glad to hear that our Englewood pizzeria took such great care of you during your visit with us. It's always great to know we've made our Guests smile. We will forward your kind words to the Management team at Englewood to share with their staff. We look forward to serving you again soon.
- Mark G.Lewisburg, OH014Sep 30, 2018
LaRosa's has been a favorite for my family for many years. However, our recent visit lack a lot of quality. At 8pm on a Friday night, the restaurant was virtually empty. I ordered the combination of Lasagna and Ziti Chicken Alfredo. The lasagna was ok, but not their best efforts. The Ziti came in a soup bowl, with pasta and chicken with a thin soupy sauce dumped on it. Needless to say this was very unappetizing and bland. My wife that her usual, the steak sandwich, which had no garnish or chips with it as is their usual. She stated it was obviously microwaved and not very good. I did have a salad, and it was good as usual. Their soft drink machine was not working, as the drinks were flat.
Their pizza has always been a favorite, but take it and go. The in house offerings scream of thaw and serve, and do not live up to their expected quality. Very disappointing for a favorite place.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Sep 30, 2018
Hi Mark - Thank you for leaving us a review. We're so sorry to hear that you and your wife were disappointed in the quality of food you received in the dining room at our Englewood pizzeria on Friday. We can understand your frustration with the experience and we never like to hear that a Guest is unhappy when visiting with us. We'd like the opportunity to make things right; so if you could please, at your convenience, go to larosaslistens.com and fill out the short survey. We have forwarded your comments to the Management team at Englewood to address with their staff. We look forward to hearing from you.
- Stacy B.Greenfield, IN194219Feb 23, 2017
4 Star Review UPDATE: The customer service I received from the management/corporate team was outstanding after I wrote the original review (found below). I felt like my concerns were addressed quickly and appropriately. I am a happy customer who will definitely return to the LaRosa's brand the next time I'm in Ohio.
2 Star Review: Ordered a yuengling... out, ordered a bud light... out, ordered an Irish stout... out. Our server, bless her heart, was a hot mess trying to serve our party of 14. She was sweating profusely and overwhelmed. The tables around us remained unbussed for over an hour and when they were finally taken care of it was by an associate dragging a nasty trash can out to the dining area and cleaning off the dishes right there in front of guests. I will say, everyone was very, very nice but it seemed like they didn't notice that everything was a disaster. Made me feel like it was a normal work environment for them, which was sad. I would give them one star, but everyone was so nice, they get two.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Carrie S.
Feb 23, 2017
Hi Stacy - Thank you for leaving us this review! We deeply rely on honest feedback from our guests, like yours, to know what and how to improve! We're very sorry to hear that you found the dining room at our Englewood location so disappointing! While we're glad to hear that our team members were friendly, that's only part of what makes the grade for excellent service--which is our ambition! We'd like to ask you to please contact us at Larosaslistens.com with the details of your visit, so that we can address the issues of cleanliness and poor service you have outlined here with our staff. We're dedicated to making things right!
- Mike L.Kent, WA0333Apr 27, 2017
I got into town late on a Sunday evening and after driving down from Detroit, just didn't want to get back in the car to go to Marion's Pizza (which didn't deliver to my hotel). I asked the front desk agent who delivered to the hotel and she gave me a stack of menus. I chose LaRosa's and after ordering, was a little disappointed to hear my order for a medium pizza was going to take 50 minutes on a Sunday evening, but said OK.
The pizza actually made it in about 25 minutes which was a pleasant surprise. I opened the box and was a little suspect as the crust looked mass produced and I couldn't see any of the pepperoni and sausage I had ordered. It tasted about how it looked and I ended up eating two pieces and just scraping the cheese, sauce and toppings off the rest of the pie and leaving the crust.
I know LaRosa's is a chain and they probably have a large, happy following. Maybe take out / delivery is not their thing and their in house food is much better. If ever back in the area and needing pizza, I'd probably opt for Marion's or try someplace different.Helpful 0Thanks 0Love this 0Oh no 0 - Danielle C.Indianapolis, IN130151340Sep 27, 2016
We are here on an out of town excursion and really have no idea where to eat. Good, typical pizza place, had a large room that would be fun for a group and the pizza was pretty good. The only thing I could say about the service was that it took time to clean the table, although my table was previewed. (I am probably speaking more from a manager standpoint than a normal consumer.)
Food was good, service was good. We will stop on our way through again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Sep 27, 2016
Hi Danielle - Thank you for taking the time to leave us a review. We're so glad to hear that you enjoyed your visit to the dining room at our Englewood pizzeria tonight. It's so nice to hear when we've made our Guests smile. We will be sure to pass along your feedback to the Management Team for our Englewood pizzeria. The next time you have feedback you'd like to share with us, good or bad, please visit http://larosaslistens.com. Thanks for being our Guest and we hope to see you again soon!
- Shawn D.Indianapolis, IN118157680Feb 7, 2016
A decent stop on 70 for lunch. Had soup / sub -- both very good and service good as well.
While most of 70 is chains and such, this was a nice surprise.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Carrie S.
Feb 7, 2016
Thank you for taking the time to leave us a review. After all, hearing from our Guests is the only way we can know we're doing a good job! It's great to hear the positive feedback! We will be sure to pass along your compliments on to our Operations Management Team at our Englewood pizzeria. Any time you have feedback you'd like to share with us, good or bad, please feel free to visit www.larosaslistens.com. Thanks for being our Guest, hopefully we will see you again soon!
- Rich S.Richmond, IN021Aug 11, 2020
I would encourage anyone ordering pizza in the Dayton area to try Marions or The Flying Pizza. I don't understand the popularity of this chain out of Cincy. To me their pizza crust tastes like wonder bread. Bland bland bland. This is not the place for pizza lovers.
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Carrie S.
Aug 11, 2020
Hey there, Rich! First of all, we hope you're having a great week. We're sorry to hear that you're not a fan of our pizza. We'd like to find out more about how you think we could improve it! Please submit the form at the following link: bit.ly/socialmediacontact. We're looking forward to speaking with you. Thanks for letting us know how you feel!
- David R.Clayton, OH3111Dec 27, 2015
The lunch specials are good and filling. I can say that most of the food we have eaten here has been good.
Here is the thing. If we want pizza there is another place that is our favorite. If we want Italian this is fair not extraordinary.
If you want to please a variety of tastes this is a good place to come. But if you are looking for the best of any one thing this is not the place.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Carrie S.
Dec 27, 2015
Thank you for taking the time to leave us a review today. Hearing and acting on what our Guests tell us is the only way we can improve what we do. We will forward these feedback along to the Operations Management Team at our Englewood Pizzeria. Thank you again for your feedback and thank you for being our Guest!
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