Elements of Style

I visited the salon for the first time and was extremely impressed when Kelly, my stylist, she listed to what I wanted, she advised on what she could make happen today and she Informed
Me about the process to get to what I wanted. I am so happy with the outcome. The ladies at the front desk were also so inviting and helpful. I've already made my next appointment. Thank you!

I went in to this salon knowing my hair was a wreck. My stylist, Darya, was amazing! She took time to evaluate my hair condition, laid out a plan to restore my hair and put together a game plan to reach my hair goals.
I was slotted for approximately 2-3 hours with her, she took over 5 hours to achieve the preliminary results that we discussed.
Darya told me from the very start we may not be able to reach my final result.
She went above and beyond to do as much as she could without further damaging my hair.
Darya is such a talented and amazing stylist!! I will definitely request her over and over.
Sometimes it's difficult for me to connect with a stylist, but she is so easy to connect with and very engaging.

Definitely recommend Darya as a go to

Thank you Darya! you are amazing!

I love this place. The Staff is warm and friendly to everyone, it's all very organized, and the Salon feels funky and fun, not cold and stuffy like most places. Even their website is way better than any other salon's that I've seen. I was really impressed at my first visit and Dawn really knows what she's doing with big, somewhat-curly hair! I was just back there today for my 2nd visit, and it's still great! I'm so happy to have found this salon and will be a long-time client.

Like the other guy said, the few times I've been here, I too have had to wait in excess of 15 minutes with no explanation or apology. Due to my schedule, it is difficult for me to make a haircut appointment and I'm rarely home during the week (live near DC, work in Reisterstown area) so I have to make online appointments after-hours at places far from home. MUCH rather see the barber by my house, but it is what it is.

It's a strange dynamic in this place. Some are nice/normal, others quiet (that's fine too), and a couple are, well, catty. I've sat through a haircut while the stylist had a conversation with another client seated across the room, shouting in my ear the whole time. I've had my face sprayed with hot water a couple times. I've been hit with a painful, relentless sales pitch for their products for what seemed like eons. The waiting area is literally one ottoman. Not too comfortable for a chunky guy like me! The cuts are adequate to great for a guy, but between the waiting and the prices and the attitudes, I just decided to wait and see my barber back home from now on. I think this place is just not a good fit for male clientele.

BTW, the robo-responses from the owner are pretty comical. They really don't address any problems, just acknowledge that yes, you complained and wrote a review.

I've been coming here on and off for a few years. I don't love getting my haircut but I had a wonderful experience today with Megan! I just got a haircut and a conditioning treatment for my hair. She dried and curled my hair and I couldn't have been happier with how it turned out. She was very sweet and professional. Will absolutely book with her again!

Still 5 stars, 3+ years later. Since I started seeing Cameron in 2017, I have moved twice and now live close to DC. I make the trip back to see her because I don't trust anyone else with my hair! Through Covid, I always felt safe in the salon, and you could see the efforts being made to protect the staff and clients. I hope that Cameron never leaves!

EOS is a wonderful salon. I went there for the first time, two weeks ago, and Sara did my hair. I was going from almost bleach blonde to brunette (for the first time ever), so it was a big change for me. I was a bit nervous about the transformation and asked Sara MANY questions. She was patient, answered all my questions thoroughly and was incredibly kind when doing so. She made me feel comfortable and we had a great conversation during the process. She also asked me many questions about my hair so she could give me the best possible style. She informed me that they dye eyebrows, which I decided to do as well. Both my eyebrows and my hair turned out better than I could ever imagine! I HIGHLY recommend Sara!

I wish this could have been a 5 star, because I was actually pleased with the color service I came in for. That's the only reason for a second star. It's their dishonest business practices and being charged for services I didn't receive that makes that visit my first and only time here.

I'm glad I asked for a receipt. I didn't check it the day of because often salon receipts aren't itemized. Yesterday I happened upon it in my purse, and glancing at the items on it, noticed I was charged $48 for a haircut. Problem is, I didn't get one. Megan textured the ends quickly, didn't even take 3 minutes, and somehow thinks she deserves $48?? I also saw 2 charges for additional color product. She only mixed more color once.

The icing on the cake of dishonesty is that I had gone in for a consultation a few days before, at which time she quoted $170 for the color service. My mistake was not asking for the itemization on that, because I was charged just slightly higher than that. So, she planned from the beginning to charge for extra color, twice, and for a haircut I didn't need??

When I called the salon to ask for at least a partial refund of the haircut price, the girl who answered went to ask Megan if it was a haircut or the quick texture I received, and she lied and said it was a full hair cut. They said "that's just what we charge." If I had been told that you charge $48 for scissors even TOUCHING my hair, I would have declined that. But then, she planned to charge me for that 4 days prior so who knows.

To be clear, my issue is not with the price of the service-if the receipt showed that I was charged that much for the color service, I would have been happy to pay it. My issue is being charged an outrageous amount of money for a service I didn't receive, and then the salon refused to even consider remedying the issue. I would have come back had they been understanding and refunded even a small amount of my money.

Finally, the salon makes you feel just wonderful about receiving discount cards for your first visit. Problem is, they only discount the basic service, then upcharge the hell out of you. Guess Megan learned from the best on how to cheat clients. I'm including a photo of the receipt so you can all see this for yourselves.

Megan, I hope you enjoy that $48 you didn't earn,and the $30 tip I left you. You'd better believe I'll tell everyone I know to avoid this place, and you, at all costs. Sucks that you have absolutely no integrity, because you're a talented colorist.

A stylist (will remain anonymous)at Elements of style refused to dye my little sister's hair because the hair she wanted "would look ugly and dumb". This stylist refused to make my sister blond and constantly argued with her. People go to a hair salon to improve the look of their hair. If the customer knows what they want, do it. Don't tell them that their hair is disgusting and that what they want would look ugly. How dare you. We will never be returning. If you're looking for a salon with a caring crew, check out Anne's hair salon at 3000 Gamber Rd (at the shopping center near food lion). I've personally been going there for years and they're the nicest people I've ever met. So much better than
Elements of Style.

Holly W.
During this Covid- 19 epidemic Elements of Style has really been there for their customers. They have done everything possible to make sure their customers were well taken care of during this scary time in all our lives. I am a regular weekly customer and for the first time in almost 30 years I had to do my own hair. Normally I would of panicked as I don't own any shampoo or conditioner as they do my hair every week. However, I reached out to Jake my hair stylist (who's amazing). Having not bought any products in years I really didn't know what to purchase for colored treated hair. Within minutes he got back to me and told me what I needed. I contacted the salon and they took my order over the phone and my payment. I went to the door and there was my package ready for pickup. Then my roots started to come in and I really panicked. Called Jake once again, the salon not only put my color together for me to do at home, but everything i needed was included and a video I could watch on how to do my own hair color. Needless to say It came out perfect! Elements really showed who they are and how much they care about their clients. Even though I had to do my own hair no fault of theirs. They made having no contact and the safety of myself and salon effortless. Talk about really stepping up to the plate when the country is in crisis. This outstanding salon is owned by Paris who made sure everything was in place and ready to go for the salon clients. You couldn't ask more from this salon. Paris put out an email explaining all
the precautions being done to assure our safety and that of her employees as they start to open up now. I haven't been back in salon yet as right now no blowouts are allowed by the state of Maryland. But I have no doubt after watching the video of all the precautions they are taking to assure the safety of us and staff I will be back. I really want to thank Paris and Jake for being their for me when I needed them most. Jake made sure I was comfortable doing my hair especially my color and if I needed him I could always call him. Paris made sure that all precautions were taken and showed that the safety of everyone is being done. This salon never stops amazing me with the level of professionalism they show in good times but even more so during this difficult time for us all. Bravo to all at Elements of Style!