Guitar Center

Everyone are always nice and helpful whether your buying a string, a $100 or $1000 item. I've never experienced their consistency with other guitar centers. Highly recommend.

No inventory. Very very limited. All guitars are not even set up. Played a $1000 fender and the action was so high I declined to even consider buying. Losing sales because of non set up guitars. Guitar rows empty. Guessing they are closing this location soon.

Bought my first acoustic guitar here and was helped by a man that had longer dark hair. I had an issue with the strap latch and came back, they fixed it free of charge. That was great! I also was looking at getting an electric and the same man helped demo and test out different amps and explained everything to me so well and so easily that I--someone who does not play electric--could understand. So helpful and friendly!

I don't play any instruments, but we stopped by Guitar Center because my nephew wanted to buy a guitar. The place is big, clean, organized. The staff members were nice, friendly and very helpful.

If i ever pick up any instruments, this place will be my go to place... I can try any of the instruments.... Plenty of parking in the front. If you are a music lover, then this place is a must!!

This is the place to go in Lansing for your instruments and lessons. The store is well organized, open, clean and well stocked. The staff is friendly and are equipped with the necessary knowledge to help with your instrument choice and questions you may have. I purchased my piano here and took lessons. The studios and teachers are fun, current and care about your learning experience.

I've been here 3 times. Once to get an output jack for my bass guitar and they had no clue which one to sell me. They took about 15 minutes trying to figure it out and it was the wrong one. I went there to exchange it for the correct one and they had no clue how to do a return. Out of the three times I've probably waited at the register for a total of 45 minutes while these clowns tried to complete a simple task that should should have learn on day one of their job. Overall it is a nice store, but the incompetent and unprofessional staff will keep my money out of guitar center.

**Just an update here: My son (now 14) has switched to drums with Adam. Again, another awesome instructor! Adam keeps him challenged and working hard (J comes out exhausted hahaha). Definitely another instructor I highly recommend!** My 12 year old son wanted to learn to play guitar, so I took him in and Eric, who schedules lessons, hooked him up with Tab... this is a perfect match! He keeps my son engaged (not always an easy task with my ADHD boy) and challenged but not overwhelmed, and has picked songs that my son loves (AC/DC, he's a little metal head, that one!). The lessons are very well priced, and the staff is really flexible if you have to move or cancel a lesson. As for the store, it's super clean, very well organized, and all the staff are friendly, helpful, and patient. My son chose a guitar from their previously owned section... in super condition and for a great price. He's loving his lessons, moving along at a very good pace, and this momma is happy happy happy!

TERRIBLE SERVICE!! We walked in waiting at the service desk and everyone was just giving us looks. No one greeted us, no one cared we were just standing there. All we needed was a ukulele tuner and case and it was just so dumb how everyone was ignoring us.