Updates From This Business
Jack's giving away free food for his bday week
From Jumbo Jacks to tacos, to fries and so much… read more
Smash this season? Jack's new burger did too
Basketball's regular season might be over, but you… read more
The Smashed Jack is going straight to the finals
The Smashed Jack has been crushing the competition… read more
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About the Business
Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack, Ultimate Cheeseburger, the Buttery Jack and the Sourdough Jack on our trademark toasted sourdough. If you seek good value, we offer Jack's Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don't dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
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Overall rating
48 reviews
5 stars
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1 star
- Tina T.Bell Gardens, CA19Feb 15, 2024
They always close early even tho I went tonight and they didn't close for another hour, always something with this place. I'm tired and sick of it. Just close it down.
Helpful 0Thanks 0Love this 0Oh no 0 - Sleepy Z.Maywood, CA073Jul 1, 2023
If I could give this a zero star review I definitely would. This cheeseburger was supposed to have bacon and no mustard in it. Not only did it not have bacon, but it also had mustard in it after asking for no mustard. I bit into it and I honestly could not bare to eat any more. It was missing the stuff that I wanted/didn't want the most. I mostly got this for the bacon and I didn't even get that. I also hate mustard so much and it was literally just a cheeseburger I wouldn't even ever buy. The person who is getting the order wrong must up their game because this is just terrible customer service and I am honestly never going to this place again. You guys really need to get the orders right instead of giving us all this BS that we don't even want to buy.
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Jack B.
Aug 24, 2023
Hi there, we're sorry to hear about this experience. You should always expect properly prepared food at Jack's. We'd like to investigate this further. Please reach out to us at https://www.heyjackbox.com/. Thank you for your feedback.
- Josue G.Bell, CA042Mar 26, 2023
Took a bite of my taco when I felt something hard. Spit it out and found this metal cap in the food. This is disgusting!!! Lucky I didn't break tooth or choke. Came back to talk to manager and didn't even get an apology or an offer to replace/refund my food. Asked for the number to corporate and she gave me a number that didn't even work. Last time I'll be eating here. Make sure you check your food when eating at this Jacks . I would give this place zero stars if possible.
Helpful 0Thanks 0Love this 0Oh no 0 - Emily F.South Gate, CA0186Jun 11, 2022
Went to get my burger and it shocked me I thought they had gave me the wrong one it was actually the one I ordered wow they too much they don't care how they prepare the food
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Jack B.
Jun 12, 2022
Hi Emily, we're sorry to hear about this experience. You should always expect properly prepared food at Jack's. We'd like to look into this further. Please reach out to us at https://www.jackinthebox.com/contact. Thank you for your feedback.
- Chris S.Maywood, CA02Aug 22, 2023
They always refuse to make shakes at night time for some reason. It's sucks having to drive to other restaurants because this "24hour" one doesn't serve certain things. They also don't make fresh fries they serve old half cold ones.
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Jack B.
Aug 22, 2023
This is concerning to hear, Chris. You should always be able to get your Jack fix during all our posted operating hours. Can you reach out to us at https://www.heyjackbox.com/? We appreciate your feedback.
- Miguel J.Anaheim, CA255241Apr 28, 2022
Do not recommend. 4 workers on duty, drive-thru not busy. Workers not cleaning or doing anything. Only option around to eat. Will not return here. I mentioned the mess to employee Kevin. He looked around and said, "yes, we know it's dirty" and went on with his business. No one came out and cleaned during the 25 minutes I was there. No clients came inside. It's a shame these workers get paid to stand around.
Helpful 0Thanks 0Love this 1Oh no 0 - Briceida Q.San Francisco, CA033May 6, 2022Updated review
Also Onion rings looked very questionable and intriguingNot only that but there was a Hair in my food
Helpful 0Thanks 0Love this 0Oh no 0Feb 5, 2022Previous reviewOnions had a weird taste to it but very yummy overall I give this visit a 3/10 definitely good to take the kids to get a good ol chocolate milkshake
- Sina L.Cerritos, CA074May 11, 2023
Employees are extremely rude. This is coming from someone who worked at jack in the box for a year. Customer service is a part of the job. When I came to order my food I was automatically met with attitude. Whoever the manager is please teach your employees how to be polite. Horrible service.
Helpful 0Thanks 0Love this 0Oh no 0 - Michele G.Bell Gardens, CA092Jun 28, 2022
Disgusting food! Curly fries were cold and greasy! Burger was just nasty! The service sucked! Seriously the staff should be fired! Beware...Don't eat here! I'm expecting the runs!
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Jack B.
Jun 30, 2022
This is not what we aim to hear, Michele. You should always expect hot, fresh food served with a smile at Jack's. We'd like to look into this further. Please reach out to us at https://www.jackinthebox.com/contact. Thank you for your feedback.
- Jonah R.Huntington Park, CA011Feb 25, 2023
last time ever ordering from this jack's period! all my food was cold. couldn't even add napkins or the sauce i called and asked once i ordered. never coming back to this place. i should have seen the reviews for this place before choosing this jacks. it might be even the last time i ever eat jacks in general; food was terrible i ended up just throwing it away.
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Jack B.
Mar 6, 2023
Thank you for the rating, Jonah. We want you to have the best possible Jack experience. If you have any specific feedback you would like to share, please reach out to us at https://www.heyjackbox.com/. We hope you visit again soon!
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