Review Highlights
“Before coming to ACTRI, I researched area 5-star Vet practices as I was almost ready to relocate to OC.” in 6 reviews
“Cohen doesn't give off the vibe that she wants to go in and out of the room and get the consult over with.” in 17 reviews
“The entire staff, including Allison, Allie, & Skylar were super professional, loving, knowledgeable and considerate.” in 8 reviews
Location & Hours
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Amenities and More
About the Business
Our Veterinarian Dr. Bridget Holden and personnel are on duty 6 days a week. They are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency. We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. We will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
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Recommended Reviews
Overall rating
129 reviews
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- Natalie R.Tustin, CA02Mar 5, 2024
Dr. Holden and her staff were excellent with their care of my dog's problematic eye ulcer. They were all very kind and gentle with my sensitive and shy dog. Their pricing and services are great. One of the best I've come across during my years of pet ownership.
I've already recommended them to two friends who both made the switch for price gouging veterinary practices.Helpful 0Thanks 0Love this 0Oh no 0 - Ingrid V.Tustin, CA06Mar 3, 2024
They always listen closely when I'm trying to describe what's going on with my dog, every one is very caring and patient with both my dog and I. It's always clean and the receptionists are all very attentive. The vets are very knowledgeable and kind with my dog. They assistans will call back to inform me of lab results and the receptionists do their best to find same day appointments although it's not always possible. They're location is super close to the 5 and there's always parking available. I'm very satisfied with the service they provide and recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 10, 2023
I want to start off by saying this: I'm not a fan of doctor's for my own health, so, even more so for my fur baby.
I was SO SURPRISED when I first checked out this veterinarian clinic, because there were mixed reviews, but my gut told me to just check it out. I fell in love with the cheerful staff - that's a big win for Animal Clinic if Tustin Ranch - Irvine. The staff makes your clinic, and it was so clean and bright, that it was a pleasant experience just waiting in the lobby for Bella's turn (she was miserable though, but it's ok, nobody likes the doctor :') ).
By the time we got to see Dr. Holden, we were already sold on our baby's new clinic. We used to live in Los Angeles, and when we moved to Orange County, I knew the day would come where I had to take her in for her shots, so I'm so happy we landed here. Dr. Holden - what can i say about her - well, she's amazing! So detailed when she talks about everything, and you can tell she LOVES what she does, which made my heart happy. I'm 100% convinced my baby is in great hands. The Vet Assistants are amazing as well. Luz at the front desk, thank you so much for following up on Bella after her vaccinations - it makes the whole experience very wholesome and heart warming. I will come back every time here and definitely recommend it. The price point is very reasonable, and you get what you pay for, and then some! So happy here and trust them 100%.
I've been to other vets where they are very transactional, but I felt at peace here with the he attention to detail. I know I sound like a broken record, but I HIGHLY recommend this clinic for your fur babies.
5/5!Helpful 1Thanks 0Love this 0Oh no 0 - Alli L.Astoria, Queens, NY2541May 26, 2023
My experience in their office was fine--nothing to write a positive or negative review about. But 24 hours after my visit, the police were at my door telling me that Animal Clinic of Tustin Ranch Irvine had filed a report that my cat bit one of their techs. I was shocked because no one in their office even told me the bite occurred--no mention or indication whatsoever. I have since put together that it must have happened when they took my back into the back without me to give him shots.
This is not the kind of surprise you want to get, and it was of course terrifying because I didn't know if they were there to take my cat from me or why the police needed to see me and my cat. Awful experience. I will never return and I encourage you to go elsewhere, too.Helpful 4Thanks 0Love this 0Oh no 0 - Cane C.San Diego, CA18436Nov 6, 2023
Was not happy with the exam given and the lack of information the veterinarian offered after exam. She seemed to not really know and was confused as to what should be done.
Helpful 0Thanks 0Love this 0Oh no 0 - Frank D.Tustin, CA02Oct 6, 2023
My wife and I have been taking our cats to the Tustin Animal Clinic for over 20 years. The vets have changed over that time, but every one of them has been very helpful in the care and treatment of our pets. The staff there is also very friendly and helpful.
Our cats hate going to the veterinarian's, but we feel that this is the best place we can take them when they need any care.
Thanks to everyone there!Helpful 0Thanks 0Love this 0Oh no 0 - Allen A.Los Angeles, CA223126Dec 27, 2022
I just love how they really put your pet first.
I brought my kitten in for spaying and they were transparent with pricing, what to expect, appointment times - and even did post surgeon wellness calls.
Love this place.Helpful 0Thanks 0Love this 0Oh no 0 - David R.Corona, CA344Dec 5, 2022
Staff came off rude. They were to contact me for solutions to my dog's problem and never did.
Helpful 2Thanks 0Love this 0Oh no 0 - Alex E.Corona, CA0193Dec 5, 2022
When I made the appointment to clip my dog nails, they asked me to fill up the online application to save time. Still they had me wait for about an hour. The person who was supposed to clip my dog nails finally showed up, she was super rude and unprofessional. Because my dog was nervous, she refused to provide service after all the time I wasted. She lied to me saying that she doesn't want my dog to associate this place with bad experience, and that she wants to consult the doctor then call me back. All that with worst attitude you can imagine. Of course she was lying and never called me back. Such an angry rude person should never be allowed to deal with animals. Many people have posted similar experiences. Avoid this place, there are other vets who would respect you and your pet.
Helpful 2Thanks 1Love this 0Oh no 1 - Grayce P.Tustin, CA06819Mar 7, 2023
I was looking for a new vet because my old vet has been replaced by an impersonal, non-caring "for profit only" group. My previous vet office literally took my dog to the back for the "exam", brought him back, handed him to me, said he was fine and asked if I needed anything else. I was told to go to the front where I paid my very high bill for a basic check of a healthy dog. Then they took it upon themselves to automatically make an arbitrarily selected date and time for next year's annual appt. Talk about impersonal and assuming on their part.
THIS was the personal, caring experience I missed and was looking for. Dr. Holden and all of the staff at Animal Clinic of Tustin were so attentive, loving, and patient with my excited/nervous/wiggly little dog. They never made me feel rushed, they took their time with him so he finally calmed down a bit. They listened to all my concerns about his teeth from his aggressive chewing of bones. They recommended dental care. They never pressured me for exam choices or preventative meds and left all care decisions up to me so obviously they weren't in this for pure profit. The warmth we received from reception through completion of his exam was sincere and noteworthy.
I'm so excited to have found the vet experience I used to have and a team that actually cares about my dog.
Sara from Animal Clinic of TR called the day after his appointment to make sure he was okay. I can't remember the last time a VCA facility made that small care effort.
I would absolutely recommend Animal Clinic of Tustin Ranch to anyone looking for the old-fashioned, "neighborhood" feel vet experience where they will call your pet by name and remember you.Helpful 0Thanks 0Love this 0Oh no 0
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