Budget Truck Rental

the kind lady who answered the phone was so quick to help me and make sure I got the best deal. So so so easy to work with and their customer service was superb. Thank you for making my move that much easier. They closed at noon (it was saturday) and i didn't need the truck til 1 so they let me leave the truck on the lot until I was ready.

I would have put a negative star if I could! We reserved a 12' truck for 9AM on a Tuesday morning. When we arrived, we were told that Budget came and took the 12' truck we had reserved for some bike race. They said they had a 16' truck but that Budget needed to come pick it up and put new tires on it so they would have to call us when it was available. At 1:30PM they called to tell us another truck had come in since Budget still had not returned the other truck. Needless to say, we were given a $13 discount on a $300 charge! Seriously!!! Would not recommend Budget to anyone. We picked up the truck in one state and dropped it off in another state and both places told us that Budget has the worst customer service EVER!!!!