LifeLine Repairs
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Glass Screen Repair in 13 reviews
Unlocking Services in 1 review
Speaker Repair in 1 review
Button & Switch Repair
Review Highlights
“Daniel quickly responded that it might just need a screen change, so I should bring it in for diagnosing.” in 17 reviews
“Came here for a screen repair on my iPhone 6 after a very negative experience at the Apple Store.” in 6 reviews
“Went on Yelp , got several quotes and ended up going with Lifeline Repairs.” in 3 reviews
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About the Business
Business owner information
Dan L.
LifeLine provides the highest quality parts and service for any device repair. Located in Jacksonville, all of our technicians are experts at cell phone, tablet, computer, drone repair, and select micro soldering. We service many brands, including but not limited to Apple, Samsung, Google, and Motorola. If you aren't sure what is causing problems with your device, bring it in for a free diagnostic test. We will have your device back up and running again in no time. Also offering mail-in repairs service and a 120-day warranty on all repairs. If you experience any problems with your device within 120 days, we will fix it at no charge. Find out more information on our website, on owning your own franchise in this rapid growing industry.
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Ask the Community
Q:
Do they fix Apple watch issues?
A:
Q:
Do you ever sell any unwanted iPads?
A:
Yes we do buy and sell smartphones, tablets, & computers.
Daniel L., Business Owner5 years ago 1 person found this helpful
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Overall rating
56 reviews
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- Terry T.Oak Harbor, WA5873521Feb 1, 2023
Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the repairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!
Helpful 1Thanks 0Love this 0Oh no 0 - Kathy G.San Jose, CA1476Dec 7, 2022
We came in today to check if an iPhone was unlocked and although the employee wasn't able to tell us. He still was very helpful with other things and walked us through settings to configure the phone. I will come here first if I event need anything. The employee couldn't have been nicer to us.
Helpful 2Thanks 0Love this 0Oh no 0 - Indelible S.Jacksonville, FL0315May 17, 2022
Excellent service! 15 minutes for walk-in service to replace an iPhone screen. I have confidence that they used quality parts.
Helpful 0Thanks 0Love this 0Oh no 0 - Paul H.Jacksonville, FL56166Nov 15, 2019
By far the best smartphone repair place I have been to and yes with my family we have replaced 12 screens so far. Lifeline took care of the issue quickly and professionally. Daniel was informative with the process that they were going to try first. (Long story, this phone was run over by a car), about ten minutes later he said it was going to be saved. Lobby is clean, comfortable and professional looking. Not like some of the dodgy places I have seen. If you need a screen repair come here and ask for Daniel.
Helpful 3Thanks 0Love this 2Oh no 1 - Jo A.Jacksonville, FL82182329Mar 29, 2019
Excellent and speedy service. After reading the reviews on Yelp I am so happy I chose the Lifeline. I have an older tablet and was told up front that it may be a problem with replacing my screen. However they check the computer, ordered my screen oh, I paid half down, and they gave me the exact date to expect the repair. I was called when the screen came in. I dropped my tablet off the next day and the following day it was ready and I received the call to let me know that it was. That is what I call excellent customer service. The store is nice and clean it is in a safe area of town off of Southside Boulevard and I look forward to doing more business with lifeline
Helpful 4Thanks 0Love this 5Oh no 0Business owner information
Gabriel C.
Apr 4, 2019
Jo, thank you so much for your insightful and positive review! Our team here at LifeLine Repairs values not only our customers but also their time. We're ecstatic to know that our efforts to provide quick and high quality service are being recognized by our appreciated clients. Please keep us in mind for any future repair needs that you may have!
- Melissa G.Jacksonville, FL57432Jan 7, 2019
I am late posting my review. Sorry!
Daniel was super friendly and professional. I came in with an old offer and he still honored it! Wait time was extremely short & service was easy.
I will definitely return if needed & recommend this place for your screen repair services.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Gabriel C.
Jan 10, 2019
Better late than never! Thank you so much for the kind words, Melissa! It was our pleasure to help you with your repair and certainly hope you think of LifeLine Repairs again.
Have a great day! - Joe L.Jacksonville, FL1413530Oct 1, 2020
I don't want to jink myself, so I am not going talk about the difference in how many phones my kids have broken vs SO and I. But, should you ever need your phone repaired this is the place. I was tired of shoddy repairs, so I went with Yelp reviews and drove past about 10 other shops to get to this one. I hope I never need them again, but if I do this os the only place I am going. Fast, friendly, professional and quality work. Thanks!!!
Helpful 1Thanks 0Love this 1Oh no 0 - Shana T.Jacksonville, FL12148164Aug 17, 2018
The gent there did excellent. My phone had a cracked screen that made it unusable, but it was fixed. He told me that it would take about 15 minutes to repair it but he did it in 10. Now my phone works great with no issues. Would use again.
The waiting area was nice open and clean.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Gabriel C.
Aug 22, 2018
We are glad you enjoyed our speedy service, Shana! LifeLine Repairs strives for a cozy, brief waiting environment for everyone. We look forward to assisting you with your needs in the years to come!
- Jen S.Jacksonville, FL110May 5, 2020
You will not be punished FOR your anger, you will be punished BY your anger. - Buddha
And I was indeed punished by mine. In a fleeting moment of anger following a very minor disagreement on Friday evening, I placed my iPhone face down on a table a little too hard, and what followed was utter devastation for me. My phone screen, although not cracked, went to half-screen, then it went gray, then it went black and did not come back up. Oh no. In the midst of the pandemic did I just kill my iPhone? OMG!!! What was I to do?? After spending over an hour on the phone with Apple Saturday morning and following multiple "tries" to fix the problem, I was told my phone was dead. Black screen of death. A brick. I could take it to a service provider (nearest one was St. Simons Island because the Jax Apple Store was closed due to the pandemic!!!). In doing so I'd also have to erase the phone then remove it from my account. This is fine, IF I HAD BACKED UP MY PHONE with iTunes (like I was supposed to). Nope. This is fine if I used the Cloud. Nope. Lesson learned loud & clear. TWO years of my data, including notes, pictures and videos of my kids during birthdays, Christmas, school plays, etc. was LOST. Yes, I cried. I prayed. And I probably cried again. But something told me not to erase it. So I refused. Despite being told by THREE people it was what I was going to have to do. I researched online. Could my data be recovered? My phone would still ping when checked, and I could shut it down (home button locked) and get it back up (home button unlocked) even though it didn't register as online, and I couldn't get it to connect to iTunes, I had hope. Didn't I? Surely I wouldn't lose two whole years of memories. It turns out I did have hope!!! I found LifeLine Repairs after searching for data recovery in Jax and sent a message to them (through Yelp! whoo hoo) regarding my phone. Daniel quickly responded that it might just need a screen change, so I should bring it in for diagnosing. What? Did I hear that right? That's it? I didn't "break" the phone but I just messed up the screen. Really??!!! My hope escalated as high as the Eiffel Tower, and I just about burnt dinner running around the house telling my family my phone might be saved. One thing though...they were now closed until Monday. So I had to wait....hope...pray...all through Saturday evening and all day on Sunday. I can do this! I had hope. I went in on Monday Morning and Daniel checked. He didn't know I was praying in the lobby. He came back out and said all it needed was a screen replacement. I teared up and said I could cry (but I was not gonna let him see me cry, I'm an ugly crier). Anyway, back to the point...he fixed my phone within 20 mins for less than the cost of what my insurance would've charged me to replace a cracked screen and also less than what a replacement phone would've cost me. I could've professed my love right there on the spot (and maybe I did express over and over how much I appreciated him and that he made my day). Instead of professing love though I did promise to give him a worthy review. So here it is, in detail. DO NOT LOSE HOPE at least until Daniel says so! He surely provided a life line (see what I did there?) for me when I was in my own Lion's Den and I cannot thank him enough. He and LifeLine Repairs will undoubtedly receive many referrals from me to anyone who mentions a problem with their phone, and I hope if you have a phone issue and took the time to read all of this you will run to LifeLine to get yours checked. (Side note: I came straight home and backed up my phone so all is right in my world again. Thanks again so much Daniel!!!)Helpful 2Thanks 0Love this 3Oh no 0 - 417118466Sep 14, 2018
Broke my screen on my iPhone 7 a couple months ago and finally wanted to get it fixed. Went on Yelp , got several quotes and ended up going with Lifeline Repairs. Super happy I did. They quoted me on Yelp at $99 and said it would be a quick twenty minutes. I went on my lunch break around 2pm. I immediately was greeted, said I needed to get my screen fixed. TIP- make sure you get a quote on Yelp from them to receive that 99$ discount . They currently have a 50% off screen protector w/screen replacement special listed on the board. He offered to put the screen protector on for $10. I declined as I have one at home. However, he said if I brought mine in from home that he would put it on for me! Before I could finish eating my sushi on their couches inside, he was finished with my screen. They said 20 minutes but it was less than 10! Highly recommend!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Gabriel C.
Sep 26, 2018
Thank you for choosing LifeLine Repairs, Savannah! It was our pleasure to help you with your iPhone 7 and we hope you think of us again for all your mobile repair needs.
Have a great day.
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